Role Description Ciklum is looking for a Senior Business Analyst to join our team full-time in Ukraine. As a Senior Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow. The Business Analyst is a critical thinker with a keen eye for detail, actively consulting with stakeholders to investigate and define a shared understanding of the business needs. Working within a fast-paced agile environment, the Business Analyst supports a backend team combining strong analytical skills with a sound technical foundation to drive clarity, alignment, and value in the delivery of backend solutions. Responsibilities - Define and communicate technical requirements that guide the development and evolution of our APIs, services, data flows, and systems integrations. - Collaborate with product owners, developers, architects, and other stakeholders to capture complex backend requirements that support robust digital platforms and services. Qualifications - Clear grasp of systems integration patterns, message flows, and dependency management across distributed architectures. - Awareness of how backend changes support or affect front-end behavior, omnichannel features, and user experience. - Strong understanding of APIs, including consumption patterns, endpoint structure, and lifecycle management. - Hands-on experience reviewing and working with RESTful OpenAPI Specification (Swagger) and GraphQL Specification. - Familiarity with RFC 7807 (error-handling requirements), JSON Patch, OAuth, and general API security best practices (e.g., OWASP Top 10). - Ability to define data mappings and transformations across systems, including understanding of omnichannel data strategies. - Competent in analyzing JSON payloads, testing endpoints using tools like Postman or Swagger UI, and validating expected vs. actual responses. Benefits - Strong community: Work alongside top professionals in a friendly, open-door environment. - Growth focus: Take on large-scale projects with a global impact and expand your expertise. - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications. - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies. - Flexibility: Enjoy radical flexibility – work remotely or from an office, your choice. - Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations. Company Description At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. - One of Ukraine’s largest IT companies and a top employer recognized by Forbes. - Over 20 years delivering meaningful tech solutions. - Support for diverse talent and military veterans, recognizing their unique skills and perspectives.

Role Description We are seeking a knowledgeable and experienced Business Partner Export Control & Sanctions EMEA to act as a trusted interface and advisor for the regions. In this role, you support Export Control Coordinators and the central Export Control Department with complex international topics, contributing your strong local and global export control expertise. - Regional interface: Act as the primary point of contact for export control and sanctions topics across the EMEA region and ensure effective communication between regional teams and the Export Control Department. - Advisory support: Support and advise Export Control Coordinators and internal stakeholders on complex and non-standard export control and sanctions matters. - Business partner screening: Support the screening of existing and new business partners with regard to final destination, end-use and applicable international sanctions lists. - Product & technology classification: Assist in the classification of products, equipment and technology in line with national and international dual-use regulations. - Project support: Advise and support project teams on business activities involving embargoed countries or sensitive customers and suppliers, including products, equipment, software and technology. - Knowledge sharing: Maintain and share expertise on local and international export control and sanctions regulations within the organization. Qualifications - Bachelor’s degree in Business Administration, Law, Engineering or a related field - Several years of international experience in import/export, trade compliance and export control - Proven expertise in export control and sanctions compliance - Strong analytical skills and a structured, solution-oriented mindset - Very good communication and advisory skills - Fluent English and German skills (written and spoken) - Additional experience in related areas such as Law or Economics - Experience in international business projects and escalation or crisis situations - Knowledge of IT systems related to export control and sanctions - Applications from severely handicapped people are welcome. Benefits - Training opportunities - Mobile and flexible working models - Sabbaticals - and much more... Diversity, Inclusion & Belonging Diversity, Inclusion & Belonging are important to us and make our company strong and successful. We offer equal opportunities to everyone - regardless of age, gender, nationality, cultural background, disability, religion, ideology or sexual orientation.

• Work with stakeholders to gather and document business and technical requirements related to integrations and carrier services • Analyze and support UC/CCaaS platforms, carrier connections, and messaging flows • Act as a bridge between business, IT, and integration teams, ensuring clear communication across all parties • Support integrations involving carrier APIs, SIP/BYOC, and connector frameworks • Analyze existing integration processes and propose improvements for scalability and efficiency • Evaluate solutions to ensure alignment with business requirements and technical constraints • Contribute to project planning, tracking, and delivery coordination • Develop test plans, support UAT, and validate integration scenarios • Prepare and maintain documentation (requirements, process flows, integration specs, reports)

• Work with stakeholders to gather and document business and technical requirements related to integrations and carrier services • Analyze and support UC/CCaaS platforms, carrier connections, and messaging flows • Act as a bridge between business, IT, and integration teams, ensuring clear communication across all parties • Support integrations involving carrier APIs, SIP/BYOC, and connector frameworks • Analyze existing integration processes and propose improvements for scalability and efficiency • Evaluate solutions to ensure alignment with business requirements and technical constraints • Contribute to project planning, tracking, and delivery coordination • Develop test plans, support UAT, and validate integration scenarios • Prepare and maintain documentation (requirements, process flows, integration specs, reports)