• Serve as a quality assurance partner on enterprise system initiatives, ensuring solutions meet functional, technical, and non‑functional requirements. • Develop, maintain, and execute comprehensive test strategies, test plans, and test cases across system enhancements, integrations, and implementations. • Perform hands‑on functional, regression, integration, and user acceptance testing (UAT) for enterprise applications. • Validate end‑to‑end business processes across interconnected systems (e.g., ERP, CRM, finance, HR, project management). • Collaborate with Business Systems Analysts, developers, architects, and business stakeholders to understand requirements and translate them into effective test coverage. • Identify, document, and track defects clearly and consistently, working with delivery teams to ensure timely resolution. • Support and continuously improve test automation efforts, including identifying candidates for automation and maintaining automated test suites. • Leverage automation tools and frameworks to improve testing efficiency, coverage, and release confidence. • Ensure testing aligns with enterprise standards related to data integrity, security, integrations, and change management. • Participate in release readiness and go‑live activities, providing quality assessments and risk‑based recommendations. • Review and validate testing artifacts produced by vendors and implementation partners. • Contribute to the definition and improvement of QA best practices, templates, and processes across IT.

• Test desktop applications in Windows environments. • Understand various operating systems like LINUX, MacOS. • Work with virtualization platforms like VMware or Citrix. • Test applications in VDI and remote access scenarios. • Perform functional, regression, and UI testing. • Maintain test documentation including plans, cases, and reports. • Troubleshoot and analyze issues in virtualized environments. • Follow software development life cycle and QA best practices.

• Develop test plans and strategies with the team based on project deliverables; • Analyze and validate business requirements to ensure proper application of testing techniques; • Create and maintain test cases using BDD (Behavior Driven Development); • Execute manual tests on applications, REST/SOAP APIs and integrated environments; • Log, track and support the resolution of defects identified during validations; • Monitor policies and procedures related to software quality; • Identify continuous improvement opportunities in QA processes; • Support root cause analysis and prevention of recurring failures; • Prepare quality reports and metrics, including defects, test coverage and risks; • Use automation tools and frameworks to optimize testing effort; • Work in continuous collaboration with development, product and business teams.

• Plan tests based on developed functionalities; • Design appropriate scenarios to ensure full requirements traceability and test coverage; • Develop detailed, comprehensive, and well-structured test plans, scripts, and reports; • Manage and support the creation and execution of test cases; • Document test cases and scenarios, as well as evidence after execution; • Identify, report, and track bugs and enhancements; • Perform full regression testing; • Prepare quality reports and metrics; • Identify root causes and sources of quality issues;