• Develop test plans and strategies with the team based on project deliverables; • Analyze and validate business requirements to ensure proper application of testing techniques; • Create and maintain test cases using BDD (Behavior Driven Development); • Execute manual tests on applications, REST/SOAP APIs and integrated environments; • Log, track and support the resolution of defects identified during validations; • Monitor policies and procedures related to software quality; • Identify continuous improvement opportunities in QA processes; • Support root cause analysis and prevention of recurring failures; • Prepare quality reports and metrics, including defects, test coverage and risks; • Use automation tools and frameworks to optimize testing effort; • Work in continuous collaboration with development, product and business teams.

• Plan tests based on developed functionalities; • Design appropriate scenarios to ensure full requirements traceability and test coverage; • Develop detailed, comprehensive, and well-structured test plans, scripts, and reports; • Manage and support the creation and execution of test cases; • Document test cases and scenarios, as well as evidence after execution; • Identify, report, and track bugs and enhancements; • Perform full regression testing; • Prepare quality reports and metrics; • Identify root causes and sources of quality issues;

• Lead QA operations, organize bug workflows, and support the execution of agent-driven tests with clients and partners. • Manage the bug lifecycle, from reporting to validation of fixes. • Classify failures, prioritize defects, and support decisions with data. • Consolidate clear evidence (screenshots, logs, scenarios, steps). • Support the definition and evolution of the test plan. • Guide partners on QA best practices and deliverables. • Oversee tests with clients and internal squads. • Ensure the functional quality of systems that include AI components.

• Use a Google Pixel 9 or newer device throughout the project duration • Interact naturally with apps that generate notifications • Complete assigned notification sorting / organization tasks • Submit required daily feedback and documentation • Follow all provided project instructions carefully • Communicate promptly regarding technical issues or project blockers • Perform all work with attention to quality, completeness, and detail