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The cannabis retail platform for modern dispensaries. Making safe cannabis products accessible to every adult on Earth.
Onboarding Engineer
Location
United States
Posted
103 days ago
Salary
$75K - $100K / year
Seniority
Senior
Job Description
Onboarding Engineer
Flowhub
• Migrate, clean, and transform customer data (products, inventory, customers, sales history) from competitor POS systems into Flowhub's platform. • Write and maintain Python scripts to automate recurring data migration tasks, reducing manual effort and error rates over time. • Partner with Onboarding Managers to understand each customer's data landscape, timeline, and unique configuration needs. • Investigate and resolve data discrepancies — diagnosing root causes in source exports, mapping fields across systems, and validating accuracy before go-live. • Manage a dynamic queue of concurrent customer migrations, prioritizing based on go-live dates and communicating status clearly to internal stakeholders. • Develop familiarity with competitor POS systems (Dutchie, Treez, BioTrack, etc.) and their data export formats. • Document workflows, migration playbooks, and SOPs to support the scaling of our onboarding operation. • Collaborate with Engineering and Product to flag systemic data issues, suggest import tool improvements, and advocate for the onboarding experience.
Job Requirements
- Python proficiency — comfortable with pandas, writing clean transformation scripts, and ideally building reusable tooling beyond one-off notebooks.
- Advanced spreadsheet skills — VLOOKUPs, pivot tables, large dataset manipulation.
- Basic SQL knowledge — can write queries to pull, validate, and update data.
- API familiarity — you've sent requests to REST or GraphQL endpoints and can read API documentation.
- Strong problem-solving instincts — when data doesn't look right, you dig in rather than pass it along.
- Clear, proactive communication — you flag issues early, explain technical problems in plain language, and keep stakeholders informed without being chased.
- Project management discipline — you juggle multiple customers at different stages and nothing falls through the cracks. Experience with Jira or similar tools preferred.
- Comfort with ambiguity — no two migrations are identical; you adapt based on what the data demands.
Benefits
- Offers Equity
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