• Provide individual therapy to adult clients in an outpatient pain clinic • Perform Assessment and treatment planning for active caseload • Provide clinical care informed by best practices in the field of pain psychology • Refer to other modalities within the clinic as needed • Document all client care in our EMR system • Provide clinical care that complies with all the legal and ethical standards • Assumes other responsibilities as appropriate to the position and organizational needs

Title: Care Coordinator Location: remote Any City, Ontario, Canada Full-time Job Description: Layla’s mission is to empower people to take control of their mental health. We use client-centric innovation to understand and address gaps in the ever-changing realities in mental health. Today, Layla is a service that facilitates personalized individual, couples, family, and group therapy directly to the public as well as in collaboration with partners in the broader healthcare sector. Job Description We are looking for two driven individuals with excellent client care skills and customer service. This role is ideal for someone looking to deepen their existing client care experience within the mental health care space. It may be especially well-suited to someone considering graduate studies, further professional training, or another longer-term pathway in the mental health care space. This is a full-time role, weekday schedule. This is a remote position, and is open to anyone residing in Ontario. Travel to GTA (3-4 times per year) will be required and expenses covered by the company if the applicant resides outside the GTA. Applicants must be legally eligible to work in Canada. Responsibilities - Acting as the clients’ first point of contact with Layla and building a trusted relationship - Engaging in email and phone dialogue in a timely, professional, and helpful manner; - Keeping thorough and up-to-date logs on a daily basis; - Coordinating therapy services that fit clients’ needs and preferences. This includes conducting intake that takes into account multiple factors and where appropriate risk assessment and planning; - Working collaboratively with the client and therapists throughout the duration of the case to ensure high quality and clients/partner satisfaction; - Working with your broader Layla team to identify and assess processes to continually improve service delivery; - Participating in Layla organized activities to engage our community from time to time; - Responsible for a variety of administrative tasks that evolve over time; - Supporting initiatives outside of client and therapist coordination, including working collaboratively with various teams and functions across Layla on different projects (pod work) Interests - Passion for exceptional client service and the infrastructure and culture required to achieve it; - Interest in mental health, evidence-based practice, and appreciation for what drives success in therapy; - Enjoys talking to and helping people and advocating for their well-being; - Interest in being part of a high-growth, fast changing start-up. Training & Experience - You have completed an undergraduate degree, graduate degree, or diploma in a mental health related field (e.g. Social Work, Social Service Work, Psychology, Mental Health, Mental Health & Addictions) - 1+ years of combined work experience (including practicum) in client care, customer service, healthcare operations, case coordination/management, social work, or other related roles. Some of this experience is required to be in a frontline mental health related role; - Eligibility to register as Registered Social Worker or Registered Social Service Worker is not required but considered an asset - Excellent customer service skills; - Adaptable and quick study of updates to tech systems and workflow. High tolerance for change in a growing and evolving organization; - Computer skills (Google Suite, Sheets/Excel) and highly comfortable with technology. Professional Qualities - A dedicated professional, with high level of responsibility and care for their work - High curiosity and commitment to personal growth - Dependable with strong attention to detail and organization; ability to deliver high quality client care with high levels of responsiveness, efficiency, and accuracy; - Proactive with a growth mindset - Team-oriented and inclusive, promoting a welcoming environment - Responsive and highly communicative. Given the dynamic nature of our team, this role is for someone who can handle context switching and thrives with open communication - Able to handle uncertainty, change, and fluctuations in workload from time to time Location & logistical requirements - This is a remote full time job requiring 40 working hours per week. You will have some flexibility in setting your own schedule (e.g. starting anytime between 8am to 10am EST) - Access to private, quiet and confidential workspace that allows for the protection of confidential information and the avoidance of disruption. This is important for team collaboration as well as speaking to clients professionally and confidentially. - Access to a mobile phone and internet connection with sufficient bandwidth and connection speed. - Company will provide a setup budget, computer as well as a set monthly budget to cover the use of personal devices for work. Benefits - A diverse, passionate, and friendly team. - Supportive health & wellness benefits for you and your family. - Comprehensive benefits package. - 20 days of paid vacation + paid sick and family responsibility leave - Individual Development Benefit - dedicated days and flexible annual budget to support your learning and professional growth. - Work from home setup budget

Role Description ISTA Personnel Solutions is a fast-growing, global BPO company. We are not a recruitment agency — we operate as a dedicated extension of our U.S.-based clients' teams, delivering high-quality operational support with precision, efficiency, and professionalism. Our client is a well-established U.S.-based ABA (Applied Behaviour Analysis) therapy company providing in-home therapy services to children with autism. They are known for their commitment to rapid service delivery — a rarity in the ABA industry — and pride themselves on maintaining a no-waiting-list policy through tight operational discipline. They are seeking a highly organised, proactive, and people-oriented Care Coordinator to join their Staffing & Recruitment team. This role combines ABA therapist recruitment with staffing coordination — matching qualified therapists and clinical supervisors (BCBAs) to open client cases as quickly as possible. The ideal candidate is a fast, methodical worker who thrives in a high-volume, fast-paced environment, communicates clearly and professionally, and takes real ownership of their caseload from open position to filled case. PLEASE NOTE: - Working Hours: Monday – Friday | 9:00 AM – 6:00 PM EST (3:00 PM – 12:00 AM South African time, subject to daylight savings) - Public Holidays: This role requires working on both South African and U.S. public holidays (compensation for SA public holidays in accordance with the BCEA) - Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and wired Ethernet capability is mandatory. Connections via Rain, LTE, 5G, or similar are not acceptable. Applicants without a fixed fibre line will not be considered. - Power Backup: A reliable backup solution is required to manage load shedding and outages (UPS, inverter, solar, etc.). Applicants without a reliable backup solution will not be considered. - Work Environment: Fully remote Qualifications - Prior experience in recruitment, staffing coordination, HR, or a similar role - Strong organisational skills with the ability to manage a high volume of open cases simultaneously - Excellent attention to detail — accuracy in record-keeping, CRM management, and candidate tracking is essential - Confident, clear English communication skills — written and verbal - Comfortable making and receiving a high volume of calls and emails daily - Proactive and self-directed working style — able to manage priorities independently without close supervision - Resilient and solutions-oriented when faced with difficult-to-fill geographies or challenging candidate pipelines - Tech-savvy with the ability to quickly learn new platforms and internal systems Requirements - Experience in ABA, autism services, healthcare, or a related therapy field is highly advantageous - Prior experience supporting a U.S.-based company remotely - Familiarity with ABA roles — understanding the difference between RBTs/therapists and BCBAs/supervisors - Experience with recruitment or applicant tracking platforms (e.g., Indeed, ZipRecruiter, Workable, or similar) - Experience with onboarding management platforms or HR systems Company Description If you have not been contacted within 14 working days, please consider your application unsuccessful.

Title: Care Coordinator Location: NY-West Seneca Job Description: Why Work For Person Centered Services? When you join the Person Centered Services team, you can make a difference in the lives of people with intellectual and developmental disabilities, while also reaching your own career goals. Benefits for full-time positions include: - 20 Days of paid time off (PTO) in your first year! Increasing to 25 Days in your second year! - 13 Paid Holidays - Comprehensive health insurance plans for you to choose what best fits your needs (Medical, Dental & Vision) - 401(k) - the Company matches 50% of the first 6% up to a maximum of 3% - Company paid benefits: basic life insurance, long-term disability, and a Lifestyle Spending Account with a benefit of up to $500 set aside for employees to spend on wellness eligible expenses! - Employee Discount and Wellness Programs - Currently providing 3 paid hours per week for exercise, volunteering or personal wellness! - Professional development opportunities including mentorship program options and ongoing coaching New Employee Orientation (NEO) - All team members attend NEO offered Monday - Friday both onsite and online. - Day one includes in-person training at our West Seneca, NY office to introduce our culture and Care Coordination Hybrid Schedule - Care Coordinators are required to attend three onsite days per week during the first 90 days to support on boarding and integration - After successfully completing this period, team members may transition to a hybrid schedule for added flexibility. Supervisors may extend the on-site requirement if needed. Care Coordinator: HYBRID Person Centered Services Care Coordination Organization is looking for passionate Care Coordinators to work within a health home model serving people with intellectual and development disabilities. The Care Coordinator has an overall responsibility for coordinating and advocating for all aspects of the individual’s care including, but not limited to, health and behavioral healthcare, community supports, and other services required to meet the needs of the individual. Care Coordinators use a person-centered, holistic approach, where each person being served has their health care and other service providers collaborate to ensure their wants and needs are met. We’re in the business of helping people and always using a strengths-based approach. Social workers, care managers, and case managers are encouraged to apply! Position Responsibilities: - Develops a comprehensive, person-centered Life Plan with the individual and their circle of support, as well as their entire service provider team. - Commits to a respectful, just, and supportive environment for individuals and coworkers aligning with the company’s commitment to diversity, equity, and inclusion. - Effectively manage a tiered caseload, while tailoring services to individual needs. - Completes enrollment and eligibility documentation. - Meets with individuals in their homes, physician/provider offices, and other public places in order to conduct assessments and provide services. - Work independently from home, as well as reporting to the office at least once per week but may require more depending on business needs. Requirements: - Bachelor's degree with 2 years of relevant experience OR a Licensed Registered Nurse with 2 years relevant experience OR Master's degree with 1 year of relevant experience - Relevant experience consists of providing direct care or support, coordination, and/or advocacy for any person(s) on a regular basis. Examples: Direct Support Professional, Teacher, Paraprofessional, Counselor, Social Worker, Care Coordinator, etc. - Minimum of a Bachelors degree, or a Licensed RN, is required by OPWDD in NYS - Valid driver's license Additional Details - Full time - Monday - Friday - 8 Hour Shift - No nights - Hybrid Click Here to View Full Job Description #INDHP Person Centered Services has a commitment to equal employment opportunity for all staff and applicants for employment. Employment decisions including, but not limited to, those such as staff selection, performance evaluation, administration of benefits, working conditions, staff programs, transfers, position changes, training, disciplinary action, compensation, and separations are made without regard to race, color, religion (including religious dress and grooming), creed, national origin, nationality, citizenship status, domestic partnership status, ancestry, gender, affectional or sexual orientation, gender identity or expression, marital status, civil union status, family status, age, mental or physical disability (including AIDS or HIV-related status), atypical hereditary cellular or blood trait of an individual, genetic information or refusal to submit to a genetic test or make available the results of a genetic test, military status, veteran status, or any other characteristic protected by applicable federal, state, or local laws. Job Details Pay Type Hourly Education Level Bachelor’s Degree Hiring Rate 24 USD