Net Health

Sales Solution Engineer II - REMOTE Job Category: BU - 10 - Full-Time - Remote - Locations Pittsburgh, PA 15222, USA Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Net Health may be the perfect place for you.    A high-growth and profitable company, we help caregivers harness data for human health. We also honor and respect the needs of our Net Health family and staff, which is why we offer a work-from-anywhere environment and unlimited PTO. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home!  As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties. Come join us and start the next chapter of your exciting career while helping others to live better lives.   Through collaboration with Customers, Product, Dev Engineering, Professional Services, and more, Sales Solutions Engineers develop innovative solutions that help our clients connect with their customers. This role provides a unique opportunity to interact with the entire customer lifecycle. The Sales Solution Engineer is eager to demonstrate their technical and sales skills. They solicit business requirements, partner with Account Executives to develop a sales strategy, successfully demonstrate solutions that provide business value, and drive the solution efforts that lead customers to a functional and technical Net Health choice. This is a dynamic, constantly evolving environment where expertise in design, business consulting, and technology is used every day to drive innovation. The Sales Solution Engineer must have a strong desire to demonstrate their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and successfully demonstrate the solutions that address these requirements and provide business value. If you enjoy a fast-paced environment full of exciting challenges and opportunities to build compelling Solutions, then the Sales Solution Engineering Team is the department for you. If you thrive in a dynamic, fast-paced environment full of challenges and opportunities to create compelling Solutions, join our Sales Solution Engineering Team. RESPONSIBILITIES AND DUTIES - Strategic Alignment: Partner with clients and internal teams to align innovative strategies with technology solutions across Net Health products, aligning to key value drivers and client pain points understood through sales due diligence and client engagement. - Business Development: Engage in business development, operations, IT strategies, and executive-level product demonstrations. - Problem Solving: Define, assess, and solve complex business problems using research and innovative ideas. - Innovation Management: Facilitate decision-making by evaluating solutions and driving consensus among stakeholders. - Connected Experiences: Showcase connected experiences through software demos, future state customer journey strategies, and long-term IT roadmaps. - Solutioning: Assist customers with discovery, analysis, and recommendation of strategic solutions through live product demonstrations. - Customer Needs: Identify customer business needs and position analytics solutions to meet objectives. - Architecture Understanding: Convey a deep understanding of customer architecture related to Net Health solutions, - Cross-Functional Leadership: Lead cross-functional solution guides and align them with opportunity strategy. - Understand buyer personas: adapt product demonstrations/positioning to address the pain points and value propositions to each. - Collaborate: product and product marketing to continuously incorporate the latest feature and workflow enhancements into product demonstrations. - Customer Experience Storytelling: Develop and deliver customer experience narratives with analytics technologies. - Training and Certification: Participate in product, sales, and procedural training and certifications. - Travel: Travel as required based on territory alignment and region. Positions may be office-based, office-flexible, or remote dependent on team, with the aim of providing the most flexibility for our employees. QUALIFICATIONS - Minimum Education – Bachelor’s degree or equivalent experience - Minimum of 3-5 years Sales Solution Engineer experience preferred with 7+ years cumulative role supporting any function in healthcare software - Strong communication and presentation skills, with experience presenting and overcoming objections within onsite and web environments to varying audiences REQUIRED SOFTWARE EXPERIENCE - Salesforce or other CSM Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.  Salary Range: $100,000.00 - $125,000.00 USD + up to $35,000.00 USD OTI

Role Description As a Care Navigator, you will be an invaluable member of our team, ready and eager to make an impact internally and to patients we serve. You will support patient success by identifying the needs and challenges patients have and help to assist in implementing interventions to guide new thinking and create behavior change. We’re looking for an entrepreneurial individual to best serve our clients and patients, utilizing methodologies to support your patients through their recovery while developing trusting relationships. The ideal candidate is process-focused and eager to make an impact on lives to support musculoskeletal health. You must be equal parts self-starter and team player. We are seeking a passionate candidate with expertise in engaging and supporting users to achieve their health goals, who is interested in taking on an impactful role at a young and quickly growing startup in the healthcare industry. Responsibilities - Provide remote monitoring services to help support patients as they progress through their home-exercise therapy program. - Direct and assist users in therapeutic exercise, neuromuscular re-education, and functional training through our technology platform. - Provide ongoing feedback to the evaluating clinician on patient progress outside of the clinic. - Maintain necessary records and notes while providing remote monitoring. - Assist with improving processes and functionality of the platform. - Organize and manage a caseload while staying efficient. Qualifications - As a PTA, you are naturally empathetic, friendly, and love what you do! - 2+ years of experience in musculoskeletal health is a plus. - Graduated from an accredited physical therapy program. - Active PTA license in Illinois. - Tech Savvy - thrive in a multi-platform environment, comfortably switching between systems (EHR, messaging, scheduling) without missing a beat. - Experience in behavioral modification; Health Coach Certification is a plus. - Excellent communication skills, interpersonal, and presentation skills, and an ability to collect and present meaningful data to drive decisions. - Strong relationship-building and listening skills. - Demonstrated patient focus; a genuine passion for the user and their experience. - Ability to multi-task and manage various types of users. - Ability to work independently with limited supervision. - The flexibility and agility to work cross-functionally in a fast-paced environment. - The ability to influence change and bring enthusiasm and excitement to the workplace. - Independent and proactive work style; quick, flexible thinking; and an open, inquisitive approach. - Eager to make an impact at a young company addressing an important problem. - Passion for health and wellness. Requirements - Hourly Salary Range: $20.80 - $26.00 USD + up to a 12% ICP. Company Description World-Class Benefits That Reflect Our World-Class Culture. - #WorkFromAnywhere - #ComprehensiveBenefitsPackage - #EmployeeResourceGroups - #CasualDressCode - #PrioritizedEmployeeWellness - #DiversityAndInclusion - #AVoice - #NewHireSupport - #CareerDevelopment - #EducationalAssistance - #EmployeeReferralBonus - #ProgressiveParentalLeave

• Provide remote monitoring services for patients • Direct and assist users in therapeutic exercise and recovery • Provide ongoing feedback to the evaluating clinician • Maintain necessary records and notes while providing remote monitoring • Assist with improving processes and functionality of the platform • Organize and manage a caseload

• Provide remote monitoring services to help support patients as they progress through their home-exercise therapy program • Direct and assist users in therapeutic exercise, neuromuscular re-education, and functional training through our technology platform • Provide ongoing feedback to the evaluating clinician on patient progress outside of the clinic • Maintains necessary records and notes while providing remote monitoring • Assist with improving processes and functionality of the platform • Organize and manage a caseload while staying efficient

Role Description Responsible for selling products and/or services within an assigned geographic area, and/or to a list of customer accounts to achieve sales target. Pursues sales leads, visits existing and new customers, assesses customer needs and suggests appropriate products and services, negotiates price and delivery times within limits of authority, and concludes sales orders and transactions to meet revenue target. Duties involve direct one to one communication with customers/clients. May generate and develop new channel partners. Responsible for maintaining effective agreements. Spends majority of the time at customer sites. Responsibilities and Duties - Work closely with new Account Executives to offer guidance and leadership in a mentor relationship. - Handle special projects as assigned by VP, using discretion and independent judgment to deliver sophisticated solutions to complex problems. - Identify, evaluate, and develop business opportunities through individual research, professional associations, industry groups, and general business resources. - Develop, drive and monitor business relationships with key individuals at sales targets by assigned targeted accounts, to become the face of Net Health with each targeted company. - Develop and manage relationships with prospective customers on an ongoing basis to yield a sales pipeline of accounts for high volume and high velocity sales. - Build confidence and rapport with key individuals at assigned targeted accounts that yield a compelling and strong desire to have a business relationship with our company. - Learn the business operations and needs of assigned targeted accounts to identify and build solutions our company can offer and develop plans for presenting those solutions to the targeted accounts. - Work closely with both technical and businesspeople at our targeted accounts to develop solutions to their needs, coordinating with our Net Health functional teams on the substantive solutions and strategies for presenting and implementing the solutions. - Work closely with our functional team representatives to meet new implementations and deadlines and develop a highly satisfied client experience that can lead to expanded business opportunities. - Develop and maintain both technical and business knowledge base and understanding to be the industry expert on Net Health solutions and the market industry, and constantly look for opportunities to add Net Health value for customers when having customer engagements. - Negotiate favorable terms and conditions for contracts with customers and prospective customers and close agreements to drive new and beneficial business growth. - Study the business operations and people at existing and prospective customers to identify needs that we can meet—in short, learn and use effectively the Solution Selling Sales Process. - Serve as a subject matter expert on your software solution but develop a good understanding of all our solutions to support a ONE Net Health approach. - Develop and maintain sales territory plans that include strategies on driving high volume sales with high win rate and short sales cycles. - Track all activity in the CRM according to department guidelines. - Effectively build and present a business case and Return on Investment to managers, directors or Business Owners. - Complete and update Sales Territory Plans and marketing lead generation activities. Qualifications - Minimum Education: Bachelor’s degree - Minimum 4-7 years relevant experience; may have degree or equivalent Requirements - Salesforce or equivalent CRM Benefits - Work From Anywhere - Unlimited PTO - Comprehensive Benefits Package - Employee Resource Groups - Casual Dress Code - Prioritized Employee Wellness - Diversity and Inclusion - A Voice - New Hire Support - Career Development - Educational Assistance - Employee Referral Bonus - Progressive Parental Leave Company Description Net Health is a high-growth and profitable company that helps caregivers harness data for human health. We honor and respect the needs of our Net Health family and staff, offering a work-from-anywhere environment and unlimited PTO. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home.

Role Description As a Care Navigator, you will be an invaluable member of our team, ready and eager to make an impact internally and to patients we serve. You will support patient success by identifying the needs and challenges patients have and help to assist in implementing interventions to guide new thinking and create behavior change. We’re looking for an entrepreneurial individual to best serve our clients and patients, utilizing methodologies to support your patients through their recovery while developing trusting relationships. The ideal candidate is process-focused and eager to make an impact on lives to support musculoskeletal health. You must be equal parts self-starter and team player. We are seeking a passionate candidate with expertise in engaging and supporting users to achieve their health goals, who is interested in taking on an impactful role at a young and quickly growing startup in the healthcare industry. Responsibilities - Provide remote monitoring services to help support patients as they progress through their home-exercise therapy program. - Direct and assist users in therapeutic exercise, neuromuscular re-education, and functional training through our technology platform. - Provide ongoing feedback to the evaluating clinician on patient progress outside of the clinic. - Maintain necessary records and notes while providing remote monitoring. - Assist with improving processes and functionality of the platform. - Organize and manage a caseload while staying efficient. Qualifications - As a PTA, you are naturally empathetic, friendly, and love what you do! - 2+ years of experience in musculoskeletal health is a plus. - Graduated from an accredited physical therapy program. - Active PTA license in a compact state. - Tech Savvy - thrive in a multi-platform environment, comfortably switching between systems (EHR, messaging, scheduling) without missing a beat. - Experience in behavioral modification; Health Coach Certification is a plus. - Excellent communication skills, interpersonal, and presentation skills, and an ability to collect and present meaningful data to drive decisions. - Strong relationship-building and listening skills. - Demonstrated patient focus; a genuine passion for the user and their experience. - Ability to multi-task and manage various types of users. - Ability to work independently with limited supervision. - The flexibility and agility to work cross-functionally in a fast-paced environment. - The ability to influence change and bring enthusiasm and excitement to the workplace. - Independent and proactive work style; quick, flexible thinking; and an open, inquisitive approach. - Eager to make an impact at a young company addressing an important problem. - Passion for health and wellness. Requirements - Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization. - Hourly Salary Range: $21.20 - $26.50 USD + up to a 12% ICP. Benefits - #WorkFromAnywhere - #UnlimitedPTO - #ComprehensiveBenefitsPackage - #EmployeeResourceGroups - #CasualDressCode - #PrioritizedEmployeeWellness - #DiversityAndInclusion - #AVoice - #NewHireSupport - #CareerDevelopment - #EducationalAssistance - #EmployeeReferralBonus - #ProgressiveParentalLeave

• Develop software to enhance our enterprise health care applications that span multiple markets and platforms. • Collaborate towards a positive and educational code review environment. • Complete projects of limited scope independently. • Design and write code that meets Net Health’s requirements for quality, performance, and usefulness within project timelines. • Participate in code reviews. • Troubleshoot problems and provide options for possible solutions. • Willingness to learn and apply object-oriented design, SOLID principles, and domain-driven development. • Work in an Agile environment as a member of a cross-functional team that owns its own work from refinement through delivery and monitoring with the goal of delivering high quality solutions. • Work on new feature development as well as maintenance projects and defect fixes. • Work with more experienced team members to ensure projects have accurate estimates, meet provided timelines, and fulfill requirements. • Work with your team to learn, understand, and follow best practices for continuous integration, test and release automation, quantifying and paying back technical debt.

• Responsible for client on-boarding and implementation of product platforms including clinical trial requirements, integration, software testing, and training • Establish project teams and provide overall direction for technical projects from initiation through to delivery • Perform project requirements, estimation, and budget management • Formulate project scope and delivery strategies and establish milestones/schedules • Maintain and report project status and monitor progress of all team members • Gather required data from end-users to evaluate objectives, goals, and scope to create technical specifications • Serve as liaison between technical and non-technical departments to ensure all targets and requirements are met • Keep leadership informed of key issues that may impact project completion, budget, or other results

• Own three to five concurrent Platform Engineering programs end to end: charter, plan, execute, close • Drive programs that cross team boundaries • Maintain program-level risk registers, decision logs, and status artifacts • Manage the vendor accountability lifecycle • Drive vendor transitions through contractual closeout • Run Platform Engineering Kanban ceremonies and the Architectural Review Board • Produce reporting that feeds Platform Engineering staff meetings

About Net Health Belong. Thrive. Make a Difference. Are you looking for a meaningful and satisfying career where you have endless opportunities to grow and be financially rewarded? Limber Health, a business unit of Net Health, may be the perfect place for you. A high-growth and profitable company, we help caregivers harness data for human health. We also honor and respect the needs of our Net Health family and staff, which is why we offer a work-from-anywhere environment. Our welcoming and collaborative culture paired with progressive benefits makes Net Health the ultimate career home!  As a leading-edge SaaS company in healthcare, we deliver solutions that help patients get better, faster, and live more fulfilling lives. Our software and predictive analytics cover the continuum of care, from hospital-to-home, across various medical specialties. Come join us and start the next chapter of your exciting career while helping others to live better lives.   World-Class Benefits That Reflect Our World-Class Culture.  Click Here to Learn More!:  #WorkFromAnywhere #UnlimitedPTO #ComprehensiveBenefitsPackage #EmployeeResourceGroups #CasualDressCode #PrioritizedEmployeeWellness #DiversityAndInclusion #AVoice #NewHireSupport #CareerDevelopment #EducationalAssistance #EmployeeReferralBonus #ProgressiveParentalLeave     JOB OVERVIEW As a Care Navigator, you will be an invaluable member of our team, ready and eager to make an impact internally and to patients we serve. You will support patient success by identifying the needs and challenges patients have and help to assist in implementing interventions to guide new thinking and create behavior change. We’re looking for an entrepreneurial individual to best serve our clients and patients, utilizing methodologies to support your patients through their recovery while developing trusting relationships. The ideal candidate is process-focused and eager to make an impact on lives to support musculoskeletal health. You must be equal parts self-starter and team player. We are seeking a passionate candidate with expertise in engaging and supporting users to achieve their health goals, who is interested in taking on an impactful role at a young and quickly growing startup in the healthcare industry. Responsibilities - You will provide remote monitoring services to help support patients as they progress through their home-exercise therapy program - Direct and assist users in therapeutic exercise, neuromuscular re-education, and functional training through our technology platform - Provide ongoing feedback to the evaluating clinician on patient progress outside of the clinic - Maintains necessary records and notes while providing remote monitoring - Assist with improving processes and functionality of the platform - Organize and manage a caseload while staying efficient Requirements - As a PTA, you are naturally empathetic, friendly, and love what you do! - 2+ years of experience in musculoskeletal health is a plus - Graduated from an accredited physical therapy program - Active PTA license in a compact state! More info here: https://ptcompact.org/ - Tech Savvy - thrive in a multi-platform environment, comfortably switching between systems (EHR, messaging, scheduling) without missing a beat - Experience in behavioral modification, Health Coach Certification is a plus - Excellent communication skills, interpersonal, and presentation skills, and an ability to collect and present meaningful data to drive decisions - Strong relationship-building and listening skills - Demonstrated patient focus; a genuine passion for the user and their experience - Ability to multi-task and manage various types of users - Ability to work independently with limited supervision - The flexibility and agility to work cross-functionally in a fast-paced environment - The ability to influence change and bring enthusiasm and excitement to the workplace - Independent and proactive work style; quick, flexible thinking; and an open, inquisitive approach - Eager to make an impact at a young company addressing an important problem - Passion for health and wellness Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as requested to meet the ongoing needs of the organization.  Hourly Salary Range: $21.20 - $26.50 USD + up to a 12% ICP A word on Al-assisted candidate fraud & deepfakes: Our company maintains a zero-tolerance policy for the use of Al tools to misrepresent a candidate's skills, experience, or qualifications during the hiring process. We utilize advanced screening methods to detect such practices and reserve the right to disqualify and report candidates who violate this policy.