• Identify, engage and nurture new customer relationships • Align solutions to the customer’s goals, needs and objectives • Develop strong rapport with a pipeline of new business customers through inbound customer engagement that drives maximum trial conversion • Learn, understand, and be able to articulate and showcase the Value Proposition (i.e. Capture, Nurture, Close) of the HighLevel platform to impact trial to paid metrics • Conduct consultative trial engagement efforts for HighLevel’s sales process (via Zoom) • Engage through additional communication channels such as phone, SMS, email, ticketed & live Zoom support driving them to the best trial experience for their business with the end goal to get them to become a paying client • Collaborate with customers and cross-functional teams to identify compelling solutions • Exercise judgment in developing and implementing methods and techniques to obtain desired results while following industry best practices • Provide technical support to customers, if needed (during trial period, the more engagement opportunities, the more opportunities for conversions)

Role Description We are currently seeking motivated and energetic Phone Sales Representatives to join our growing remote team. This position is ideal for strong communicators who are confident on the phone, driven by results, and motivated to close deals. The ideal candidate is professional, persuasive, and thrives in a fast-paced sales environment. - Handle high-volume outbound and inbound calls - Convert leads into sales opportunities - Build rapport and maintain client relationships over the phone - Explain products and services clearly and confidently - Follow up with potential clients and maintain consistent communication - Meet and exceed sales goals and KPIs - Accurately document all calls and client interactions in CRM systems - Attend virtual meetings and sales trainings Qualifications - Previous phone sales or call center experience preferred - Excellent verbal communication skills - Strong closing and objection-handling abilities - Self-motivated and goal-oriented - Comfortable working remotely and independently - Basic computer and CRM knowledge - Reliable internet connection and quiet workspace required Requirements - Confident and persuasive on the phone - Competitive and motivated by performance - Organized and dependable - Positive, professional, and energetic - Able to multitask in a fast-paced environment Benefits - Base pay + upside commission opportunities - Weekly and monthly performance bonuses - Fully remote position - Growth and advancement opportunities - Ongoing training and support

• Close Sales to clients’ satisfaction • Sell Pitney Bowes Postage Meters and office supplies via high volume outbound calling • Overcome objections by positioning product benefits and current promotions • Participate in at least one team development activity each year • Partner with internal teams to resolve all errors and client escalations • Consistently achieve monthly sales quotas and maintain productivity goals • Rapidly navigate complex software systems to record customer transactions accurately

Role Description Realizar a venda consultiva do produto First Class (upgrade com serviço adicional) para clientes da nossa atual base no Brasil; - Realizar o ciclo de venda desde o agendamento, demonstração, follow-up e fechamento; - Contribuir para o alcance dos indicadores e metas da área; - Mapear o uso atual dos produtos pelo cliente em busca de potencializar seus resultados, visando a fidelização e retenção; - Direcionar os problemas técnicos para área de suporte garantindo o bom funcionamento do produto ao cliente. Qualifications - Experiência com vendas consultivas B2C (desejável no setor de tecnologia ou saúde); - Habilidade para conduzir demonstrações de produto de forma didática e objetiva; - Organização, disciplina e boa gestão de pipeline de vendas; - Familiaridade com CRMs (HubSpot, Salesforce ou similar); - Facilidade com tecnologia e argumentação técnica; - Perfil orientado a resultados, com foco em metas de expansão; - Conhecimento de boas práticas de retenção de clientes será um diferencial. Requirements - Jornada de trabalho é de segunda à sexta, das 9h às 18h; - Banco de horas como folga, posteriormente; - Auxílio Home Office; - Vale Refeição/Alimentação em cartão flexível Ifood; - Assistência Médica, Odontológica e Seguro de Vida em Grupo; - Auxílio Creche; - StarBem, para saúde mental e bem-estar; - App iFeel, para apoio emocional; - Gympass para você e mais 3 dependentes; - Plano Pet estendendo o cuidado, também, para o seu animalzinho; - Benefícios Creditas: rede de empréstimo consignado; - Day Off de Aniversário, para que comemore do jeito que preferir; - Clube de Parcerias, com convênios e descontos com instituições de ensino, como faculdades e idiomas; - Licenças diferenciadas: em caso de falecimento de pessoas amadas, oferecemos 10 dias; caso seu Pet venha a óbito, tem 2 dias. Casou? 7 dias de descanso! O bebê chegou? Oferecemos 30 dias para o papai e 6 meses para a mamãe; - Programa de Indicação oferece até R$600 por indicação.