• Promote and simplify Site Reliability Engineering (SRE) practices across our engineering organization (300+ engineers). • Proactively identify opportunities to improve reliability and performance — not just react to incidents. • Define and evolve performance, metrics, and observability standards (SLIs/SLOs, monitoring frameworks, alerting strategies). • Scale production resources efficiently while ensuring resilience and cost awareness. • Design, implement, and continuously improve tooling and monitoring systems. • Contribute to engineering guidelines and best practices for reliability and production excellence. • Collaborate closely with Product, Backend, Security, and Platform stakeholders to embed reliability by design.

• Performing day-to-day operational/DevOps tasks on Wikimedia’s public facing infrastructure (deployment, maintenance, configuration, troubleshooting) • Implementing and utilizing configuration management and deployment tools (Puppet, Kubernetes) • Leading continuous improvement, by automating the installation, configuration and maintenance of services on our platform • Work closely with product teams helping them bring scalable functionality to our users by assisting in the architectural design of new services and making them operate at scale • Participating in a 24/7 on-call rotation shared across the broader SRE team. This includes taking part in incident response, diagnosis and follow-up on system outages or alerts across Wikimedia’s production infrastructure. • Collaborating with a global, cross-functional team in an asynchronous communication environment • Mentoring peers in your areas of technical and operational strength • Ability and willingness to travel 1-2 times a year for in-person events and team meetings

• Vorführung und Umsetzung moderner Security-Lösungen in Kundenprojekten • Implementierung von Security-Prozessen und -Tools in der Cloud, insbesondere in Kubernetes-Umgebungen • Entwicklung und Pflege von Custom API-Scripts in Python zur Automatisierung und Verwaltung von Security-Tools • Unterstützung von Kunden in kurzlaufenden Implementierungsprojekten sowie im langfristigen Support bei Rückfragen • Enge Zusammenarbeit in einem spezialisierten, fünfköpfigen Security-Team

Role Description Under general direction, coordinate resident service activities; serve as a liaison between the Housing Authority and outside agencies; plan, develop, and carry out programs providing human services to low income, elderly, or handicapped/disabled persons residing in and around HACLA-owned developments, surrounding communities or in public/affordable housing; performs related duties as required. Typical Duties - Research, develop and maintain a network of service providers/local community resources. - Plan, develop, and carry out action plans to provide human services to low income, elderly, or handicapped/disabled persons. - Provide brief case management, advocacy, and counseling. - Establish and maintain good tenant and staff relations. - Identify and assess persons who are frail and/or at-risk. - Coordinate annual Resident Self-Assessment. - Collaborate with facility management staff. - Document all incidents related to resident’s condition/situation, prepare weekly activity reports and various documents as required by the US Department of Housing and Urban Development. - Organize educational events on available social/health program/service availability, caregiver issues, resident rights, etc. - Establish and maintain visibility within the community through professional networking, advocacy groups, etc. - Attend and actively participate in required Resident Service Coordinator training programs and conferences. Qualifications - Bachelor's degree in Business or Public Administration, Psychology, Sociology or related field. - Three (3) years of increasingly responsible experience in community or social services delivery providing assistance to a vulnerable population such as the elderly and people with disabilities. - Demonstrated working knowledge, training, and experience of local services for the elderly and people with disabilities. - Ability to communicate fluently in more than one language is a plus. Requirements - Must possess a valid California driver’s license. Examination - Applications will be reviewed for relevant experience, education, and training. - Applications must be detailed and complete for proper evaluation. - Only the MOST QUALIFIED APPLICANTS will be invited to the testing process. - Applicants must pass each phase of the testing process with a rate of 70% or higher to be placed on the "Certified List". - The examination for this position will occur on June 2, 2026. - If invited to the examination process, you will receive an email from careers@hacla.org no later than Thursday, May 28, 2026. Referral Process - Only applicants who have been placed on the certified eligibility list will be considered for job openings. - Placement on the eligibility list is neither a guarantee of employment, nor is it an implied promise of work. - Only the best-qualified applicant(s) may be selected. Disability Accommodation - If you require a testing accommodation due to a physical, mental, or learning disability, please call (213) 252-5400 or email Recruitment@hacla.org no less than 72 hours prior to testing date for special assistance. - Special testing accommodations may be arranged if verification of the disability is provided by a physician, rehabilitation counselor, or other authority. - Candidates who require a reasonable accommodation in any portion of the selection process should state their need in writing when submitting an application. Equal Opportunity Employer We are an Equal Opportunity/Affirmative Action Employer.