• Technical expertise - Must demonstrate deep knowledge of our cybersecurity products and services, assisting the sales team in presenting and position them to prospects and clients. • Customer engagement - Must meet with potential customers to understand their cybersecurity needs, challenges, and infrastructure, ensuring that our solutions are the perfect fit for them. • Product demonstrations - Provide live demos and proof of concepts for our cybersecurity solutions, tailoring each demo to the specific needs and concerns of the potential customer. • Solution development - Will work closely with the sales and product teams to design and refine our solutions based on customer needs. • Technical training - train the sales team on the technical aspects of our products to enhance their ability to sell more effectively. • Feedback loop - relay feedback from the field to our product and engineering teams, contributing to the ongoing improvement of our product. • RFP/RFI assistance - Assist in answering technical sections of RFPs and RFIs. • Post-sales support - On rare occasions, assist in post-sales processes to ensure the smooth implementation and satisfaction of our customers.

• Must demonstrate deep knowledge of our cybersecurity products and services • Meet with potential customers to understand their cybersecurity needs • Provide live demos and proof of concepts for our cybersecurity solutions • Work closely with the sales and product teams to design and refine solutions • Train the sales team on technical aspects of our products • Relay feedback from the field to product and engineering teams • Assist in answering technical sections of RFPs and RFIs • Assist in post-sales processes if needed

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers • Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion • Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility • Deliver product and technical briefings / presentations to potential clients • Maintain accurate notes and feedback in CRM regarding customer input both wins and losses • Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Role Description As the founding Sales AI Engineer, you’ll be a hands-on builder who designs and ships AI-enabled workflows that connect systems like Salesforce, Slack, and our data stack. You’ll move quickly from prototype to production, measure adoption and impact, and create reusable patterns that help the broader GTM organization build and scale what works. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: - Build and operationalize AI-powered workflows that improve daily execution for sales reps and managers (e.g., account insights, CRM hygiene, coaching workflows, outbound research/personalization) - Integrate across the GTM stack using APIs, automation platforms, and lightweight internal tools; ensure clean data flow and reliable execution - Apply LLMs pragmatically: choose the lightest safe solution, constrain outputs, and build quality checks and monitoring so workflows can be trusted in production - Partner with SalesOps, Enablement, and GTM Systems to align on requirements, rollout, governance, and production deployment - Create reusable patterns (templates, agents, connectors, documentation) that enable distributed adoption rather than central dependency - Define success metrics for each workflow, track adoption and business impact, and iterate based on real usage and outcomes Qualifications - Experience shipping production-grade automations or internal tools across GTM systems (Salesforce + adjacent tooling), including integration troubleshooting and data hygiene - Hands-on experience building LLM-powered workflows (OpenAI, Anthropic, or similar), with an ability to explain how you ensured quality and safety - Strong coding ability plus comfort working with SQL and operational data - Strong product and stakeholder instincts: you can translate ambiguous needs into shippable solutions, and you care deeply whether what you build is adopted Requirements - Familiarity with agentic patterns and experience instrumenting/monitoring AI workflows in production - Experience building internal Slack tooling or CRM-embedded experiences for sales teams - Salesforce development depth or strong equivalent CRM engineering experience Benefits - Equity to employees - Competitive package of additional benefits, including health, dental & vision - Retirement with company contribution - Parental leave & reproductive or family planning support - Mental health & wellness benefits - Generous PTO - Company recharge days - Learning & development stipend - Work from home stipend - Cell phone reimbursement - Sales incentive pay for most sales roles - Annual bonus plan for eligible non-sales roles Pay Transparency Disclosure If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below. Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information. Annual Base Salary Range: $140,000 — $296,000 USD Company Description At Figma, we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com.