• Maintain enough hands-on depth to challenge technical proposals, audit architecture decisions, and jump into the codebase when critical blockers arise. • Define and strictly enforce engineering standards, code quality practices, and high-performance delivery cadences. • Drive the adoption of cloud-native, microservices, and API-first architectures without losing sight of implementation details. • Make hard, pragmatic decisions between technical debt, velocity, and scalability, defending those decisions before senior stakeholders. • Full accountability for the Software Development Life Cycle across multiple accounts: from rigorous planning to incident response and retrospection. • Manage capacity, velocity, and budgets across parallel workstreams, ensuring maximum efficiency without sacrificing quality. • Proactively identify, surface, and neutralize technical or delivery risks, ensuring the client is never surprised by a delay or a technical failure. • Lead, mentor, and grow a distributed team (8–15 engineers), identifying underperformance early and fostering a culture of high-stakes delivery. • Act as the primary technical point of contact for CTOs and VPs of Engineering, earning trust through technical competence and honest communication. • Translate abstract business goals into concrete engineering priorities and vice versa. • Identify technical opportunities within your accounts by understanding the client’s roadmap and proposing high-impact technical solutions.

Role Description The Solutions Engineering team is looking for an additional SE leader to join our Enterprise team. The SE Manager is responsible for leading and developing a high performing Enterprise Solutions Engineering team in the Central US Region. This position is remote. - People Leader: Hire, develop and lead inclusive, engaged, and high performing Global Enterprise Engineering teams. - Technical Leader: Technical coach, mentor, and problem solver helping with technical escalations and navigating complex technical solutions. - Builder: Identify gaps, show initiative, and take ownership to build out programs and processes in support of the SE team. - Connector: Work cross-functionally to drive improvements and increase communication and collaboration across departments (e.g., sales, product, support, enablement, marketing, etc.). - Career Champion: Develop and grow the team’s skills through coaching, mentoring, and enablement. - Travel Requirement: Up to 50%. Qualifications - Demonstrated leadership success as a technical presales Manager for the last 3+ years within a similar company. - Experience working at a cloud and network infrastructure focused company with hardware/software exposure required. - Bachelor's degree in Computer Networking, Information Technology, Information & Computer Technology, Cybersecurity, Electrical Engineering, Computer Engineering, IT Security or similar from an accredited university. - Proven track record in leading high performing sales engineering teams and working closely with sales teams and product teams. - Experience building and scaling technical pre-sales teams. Benefits - Healthcare programs that can be tailored to meet personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans. - Nationwide medical, vision, and dental coverage. - Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options. - Expanded mental health support. - Paid parental leave policy & fertility benefits. - Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO, and personal sick time. - Professional development stipend. - Wellness/fitness benefits. - Healthy lunches provided daily. - Commuter benefits. Additional Information - You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time. - Estimated Annual Pay Range: $210,000 — $270,000 USD.

• Lead a team of 7+ backend and full-stack engineers • Hire, mentor, and retain high-performing engineers • Drive predictable execution against company and product goals • Collaborate across teams for cohesive products

• Manage, mentor, and inspire a team of engineers • Define priorities and deliverables for projects optimizing fulfillment systems • Partner with product managers, operations, and algorithms teams to improve fulfillment processes • Ensure system reliability, scalability, and performance • Drive initiatives to modernize fulfillment systems and improve workflows • Act as a key point of contact for stakeholders providing updates on team progress