City San Jose State California Job Location SFO 023 101 San Fernando Position Type Regular The Operations Coordinator plays a vital role in supporting maintenance operations. This position ensures the seamless coordination of maintenance requests, vendor scheduling, and project support. Working closely with the General Operations Managers and Maintenance Supervisors, the Operations Coordinator prioritizes service requests and maintains compliance with maintenance standards. By streamlining processes and ensuring timely communication with residents and vendors, this role is essential to keeping a portfolio of properties running efficiently and effectively. Work is primarily conducted in person in an assigned Essex office to communicate with residents, vendors, and fellow associates in person, relying on virtual and telecommunication when that is not possible. On occasion, in-person meetings, project management, and inspections needed on-site at properties within the portfolio. WHAT YOU WILL DO: Manage and prioritize service requests using SightPlan. Schedule pre-move-out and final move-out inspections with residents, which may be conducted in person or virtually as needs demand. Create purchase orders for vendor services and track vendor-related work orders. Schedule vendors for unit turnovers based on inspection findings. Monitor unit turnover and maintenance work orders to ensure timely completion. Respond to onsite emergencies and coordinate with the onsite team, including providing in-person support and coverage as needed for colleagues at other locations. Partner with CMS Project Manager in supporting various asset improvement and preventative maintenance projects. Be the Community Management stakeholder of each project . Assist in scheduling and granting property access for projects led by Project Execution and sustainability, which can require onsite presence to facilitate. Communicate with on-site team and residents in person (or telephonically and virtually when not possible) to confirm work completion, gather feedback, and recommend improvements. Assist in purchasing supplies, equipment, and services while tracking budget variances and escalating concerns as needed. Other responsibilities as deemed necessary by the company as part of the ordinary course of business. WHAT YOU WILL NEED: High school diploma or equivalent required. College degree preferred. Proficiency with Microsoft Office Suite and familiarity with property management or CRM software. Prior experience in customer service or property management is preferred. Commitment to providing exceptional customer service and a desire to help people. Strong organizational and time management skills to handle multiple responsibilities effectively. Ability to work independently and collaboratively in a centralized hub environment. Ability to read, write, speak, and understand English. Capability to utilize a personal smart device for apps related to property operations and communication. Ability to work onsite to complete essential job functions outlined above and as arise in the ordinary course of the job. WHAT THE JOB REQUIRES: Maintain alignment with Essex policies and procedures while effectively managing relationships with internal and external stakeholders. Maintain compliance with all applicable laws, e.g., Fair Housing, Landlord Tenant, Local Building Codes, OSHA, and EEOC. Excellent verbal and written communication skills. Ability to create, compose, and edit written materials. Regular, consistent, and timely attendance required. This role requires a five-day workweek that will likely include weekend coverage. Work is primarily performed at an Essex office location, involving extended periods of sitting at a desk or workstation, with the regular need to deliver resident notices. This may involve walking and use of stairs for prolonged periods of time. Travel required for occasional meetings and training. WHAT YOU WILL BRING TO THE TABLE: Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Team-oriented mindset with a commitment to efficiency and service excellence. Initiative to enhance workflows and optimize maintenance processes. Detail-focused approach to tracking and managing vendor relationships. Strong communication skills to foster positive resident experiences. Ability to exercise initiative. Ability to meet all job requirements and assignments.

• Conduct a high volume of daily qualification calls to newly registered leads. • Assess customer eligibility by gathering required business and company information. • Ensure accurate documentation of call outcomes and customer details in the CRM. • Maintain timely follow-ups according to the defined qualification process. • Meet daily and monthly call targets and quality standards. • Maintain a strong Average Time to First Touch, ensuring first contact is made within 1 hour, in line with SLA requirements. • Achieve and maintain a Lead-to-Qualified Conversion Rate of over 50%.

• Working with the VP Sales, set and measure sales goals and metrics to evaluate sales performance • Drive sales execution processes, ensuring that all stakeholders are in close alignment and that variances are understood, flagged and corrected. These include marketing, product, and customer success • Analyze sales data and market trends to identify opportunities for growth and revenue expansion • Provide regular sales updates and insights to senior leadership and other stakeholders

Sales Enablement Manager Department: Client Success Location: Remote FLSA Status: Exempt About DAS Health DAS Health is a leading provider of Health IT and management solutions, helping healthcare organizations optimize operations, improve patient care, and achieve long-term success. Our team partners with practices nationwide to deliver innovative technology, revenue cycle, and advisory services tailored to the evolving healthcare landscape. Position Summary The Sales Enablement Manager plays a critical role in supporting our Sales and Account Management teams by providing the tools, systems, training, and insights needed to perform at the highest level. This role partners cross-functionally to develop and deliver enablement programs that improve ramp time, deal quality, forecasting accuracy, and overall revenue performance, with a strong focus on driving retention and growth. Reporting to the Director of Product Management, the Sales Enablement Manager serves as a strategic leader across enablement, revenue systems, and analytics while ensuring teams are operationally prepared to meet business objectives. Responsibilities Lead, mentor, and develop the Sales Enablement team, establishing clear roles, accountability, and performance expectations; serve as an escalation and coordination point for complex deals, pricing exceptions, and contract deviations in partnership with Sales, Finance, and Legal. Own the sales enablement strategy, including onboarding, ongoing training, and role-based enablement paths for Sales, Account Management, and Leadership to reduce ramp time, improve deal quality, and drive revenue performance. Own CRM and revenue systems strategy and governance for Sales and Account Management (HubSpot and ConnectWise), including data standards, workflow design, forecasting integrity, and continuous optimization. Document, communicate, and train teams on sales processes, CRM workflows, and system changes to ensure consistent adoption and execution. Develop and govern a centralized sales knowledge base, ensuring enablement assets, pricing documentation, and process guidance remain current and field-ready. Define and oversee analytics and reporting using Power BI and Definitive, partnering with Growth, Sales, and Account Management leadership to track KPIs, pipeline health, forecast accuracy, and enablement effectiveness. Support executive and departmental reporting, including Board, MBR, and QBR deliverables, ensuring data accuracy and consistency across systems. Enable go-to-market (GTM) launches by ensuring Sales and Account Management teams are operationally ready with training, tools, systems, and processes. Continuously identify and drive improvements across sales execution, enablement, and revenue operations; support strategic initiatives as needed. Perform other duties as assigned in support of organizational objectives. Requirements Competitive compensation and benefits package Medical, dental, and vision insurance 401(k) with company match Generous paid time off and paid holidays Remote work environment Opportunities for professional growth and development A collaborative, mission-driven culture focused on innovation and impact in healthcare Equal Opportunity Employer DAS Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.