• Own the end-to-end SaaS portfolio, including inventory, usage analytics, access controls, renewal calendar, and spend visibility, using SaaS Management Platforms (e.g., BetterCloud). • Drive portfolio consolidation and proactively identify Shadow IT, redundancy, and optimization opportunities. • Report regularly on SaaS spend, risk, and portfolio health to leadership. • Own the commercial and governance lifecycle of SaaS vendors, including contracts, SLAs, renewals, and compliance alignment. • Lead comprehensive renewal planning and execution 90-120 days in advance, ensuring predictable budgeting, cost optimization, stakeholder coordination, and avoidance of misaligned auto-renewals. • Manage vendor escalations, conduct Quarterly Business Reviews (QBRs) with strategic partners, and execute third-party risk assessments (TPRM) via Vanta. • Partner with Finance to provide accurate SaaS spend forecasting, budgeting inputs, and detailed ROI analyses (including Total Cost of Ownership and business cases) for vendor decisions and investment approvals. • Own financial governance and cost optimization for Google Cloud usage, focusing on spend visibility, rightsizing, and committed-use optimization. • Partner with IT, Security, Legal, Finance, and Engineering to support vendor onboarding, security assessments, and integration planning. • Standardize SaaS onboarding, access, and approval workflows across departments, and proactively track adoption rate, compliance metrics, and standardization success across the organization.

• Own and manage the end-to-end execution of the data strategy • Integrate multiple workstreams into a cohesive program • Partner with leads to ensure team roadmaps align with enterprise data strategy • Proactively identify delivery risks, architectural conflicts, and resourcing constraints • Establish and maintain effective program governance

LeapPoint, an OPMG Company, is a digital advisory firm focused on helping organizations connect their people, processes, and technology to improve orchestration across the entire marketing lifecycle. As an Adobe Platinum Solution Partner, LeapPoint’s expertise spans the entire Adobe Experience Cloud ecosystem. The company’s certified consultants have delivered more than 600,000 hours of Adobe-related implementations and integrations and actively support hundreds of enterprise-level clients. LeapPoint is part of Omnicom’s precision marketing division, Omnicom Precision Marketing Group (OPMG). OPMG is a global network of agencies and consultancies, spanning CRM, customer experience design, and marketing technology and business consulting. LeapPoint is seeking a Program Manager to manage delivery and implementation of our vision of Connected Work® for the world’s biggest brands, where we help clients optimize their content supply chain by strategically integrating people, processes, and Adobe technology to address board-level challenges and fuel marketing transformation at an unprecedented pace. In this role, you will help our clients by aligning their teams with organizational strategies, transparently conveying business and ROI costs, and building a well-integrated technology stack to jumpstart their digital transformation. Note: This is a remote, work from home position As a Program Manager at LeapPoint, you will have the opportunity for: - Client Relationship Management: build, manage, and grow long-term relationships with clients, serving as the primary point of contact to ensure satisfaction, alignment, and successful outcomes - Program Planning & Execution: develop and oversee detailed program plans, timelines, and milestones to ensure timely delivery of content supply chain solutions, while proactively identifying and mitigating risks - Lead Digital Transformation: spearhead digital transformation initiatives and develop strategic business plans that drive revenue growth, cost reductions, and increase profitability - Stakeholder Collaboration: partner with internal teams (e.g., Strategy, Sales, Workfront, AEM) and external stakeholders to align on goals, scope, and milestones, resolve roadblocks, and ensure successful delivery of content supply chain solutions tailored to client needs - Budgeting: develop, manage, and report on project budgets, ensuring cost-effective delivery, while maintaining quality and client expectations - Resource Management: allocate and schedule internal resources, balance workloads to prevent bottlenecks, and adjust plans to ensure optimal productivity and project success - Performance Monitoring: track program progress, measure key performance indicators (KPIs), and provide regular updates to leadership and clients on milestones, challenges, and successes - Process Optimization: identify opportunities to improve delivery processes, enhance client experiences, and scale program efficiency The following skills will set you up for success: - 5+ years of program management experience leading complex implementations of multiple SaaS platforms. Experience in Adobe content supply chain solutions and GenAI preferred - Proven track record of managing large-scale, complex digital transformation initiatives with measurable outcomes using methodologies like Agile, Scrum, or PMI - Exceptional client-facing skills with a demonstrated ability to build trust and grow strategic partnerships and the ability to influence stakeholders at all levels - Demonstrated experience creating and managing project budgets, forecasting costs, and optimizing resource allocation - Primary experience in managing projects related to two or more workstreams (Workfront, AEM, SaaS integration, process optimization, etc.) - Outstanding verbal and written communication skills, with experience delivering presentations, status reports, and training sessions - Strong strategic thinking and problem-solving skills Attributes: Results-driven, adaptable, and collaborative, with a passion for driving innovation and impact. Track record of doing things that haven’t been done before and thriving in ambiguity Certifications: PMP, Agile, Lean Six Sigma, or Adobe Workfront Certified Project Manager a plus Travel: This position may require approximately 10-20% travel HERE'S A LITTLE MORE ABOUT US… LeapPoint, an OPMG Company, has been on the Forbes list of America's Best Management Consulting Firms for eight consecutive years as well as being an honored Vault Consulting Top 50 firm, named a top boutique consulting firm, top consulting firm for culture, and top consulting firm for diversity. We were just named the 2025 Adobe Digital Experience GenStudio Partner of the Year - Americas and the 2025 Adobe Digital Experience Partner of the Year - UK&I. This only happened because of the incredible people that decided to make LeapPoint their home. We work hard, we support each other, we look for opportunities to learn and grow, and we put our customers at the center of everything we do…some firms say it, we actually do it. This maniacal focus on helping customers deliver outcomes that propel business forward led us to the creation of a framework that now has a long history of connecting people, processes, and systems. We call it Connected WorkTM and it’s how we deliver powerful experiences for customers and employees. We believe in it so much we created the first ever Connected Work Officer executive role. As you can imagine, we move fast, we wear lots of hats, and we stand behind each other so that when someone falls a teammate is there to catch them. Make no mistake, this makes for a unique environment, which means we are looking for unique people. We put our people first, we invest in giving them the tools they need to be successful here and beyond, and we want them to be healthy, happy, and fulfilled while doing work that matters. If this excites you, let's have a quick chat to get to know one another and discuss your future. EEO Statement: LeapPoint, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description LeapPoint is seeking a strategic Program Director to lead delivery of our vision of Connected Work® for the world’s biggest brands, where we help clients optimize their content supply chain by strategically integrating people, processes, and Adobe technology to address board-level challenges and fuel marketing transformation at an unprecedented pace. In this role, you will help our clients by: - Aligning their teams with organizational strategies - Transparently conveying business and ROI costs - Building a well-integrated technology stack to jumpstart their digital transformation As a Program Director at LeapPoint, you will have the opportunity to: - Lead Strategic Account Planning: - Develop and execute comprehensive account strategies to align content supply chain solutions with client needs and organizational objectives - Work with the Sales Director to identify growth opportunities and develop strategic business plans that drive revenue growth, cost reductions, and increase profitability - Lead Digital Transformation: - Spearhead digital transformation initiatives by leveraging cutting-edge technologies and process improvements to optimize the content supply chain - Drive adoption of innovative tools and methodologies to enhance efficiency and scalability - Develop Roadmaps: - Work with the delivery team and client to create and maintain detailed program roadmaps, outlining account objectives, milestones, timelines, and resource requirements to ensure successful delivery of content supply chain solutions - Adapt plans as needed to address evolving business priorities - Strategy & Impact: - Create, define, and implement program strategies to achieve measurable impact, including cost savings, improved delivery timelines, and enhanced content quality - Establish KPIs and success metrics to track progress and outcomes - Team Leadership & Collaboration: - Provide delivery oversight and escalation pathways for the program teams and client - Provide senior leadership to the account team - Lead cross-functional teams of project managers, strategy consultants, and Adobe MarTech experts, fostering a culture of accountability, innovation, and excellence - Partner with internal and external stakeholders to identify business challenges, propose solutions, and align program and project resources to deliver on the program - Risk Management: - Identify potential risks to program delivery and implement mitigation strategies to ensure on-time, on-budget execution - Client Engagement: - Expand relationships and points of contact within the client - Serve as a trusted advisor, providing strategic guidance and ensuring solutions meet their unique needs - Present updates, insights, and recommendations to senior leadership and key stakeholders - Continuous Improvement: - Monitor industry trends, emerging technologies, and best practices to refine and enhance content supply chain processes over time Qualifications - 8+ years of program management experience leading complex implementations of multiple SaaS platforms - Experience in Adobe content supply chain solutions and GenAI preferred - Proven track record of leading large-scale, complex digital transformation initiatives with measurable outcomes - Exceptional client-facing skills with a demonstrated ability to build trust and grow strategic partnerships - Ability to influence stakeholders at all levels - Primary experience in managing projects related to two or more workstreams (Workfront, AEM, SaaS integration, process optimization, etc.) - Experience in strategic account planning and managing high-value client relationships - Strong strategic thinking and problem-solving skills - Expertise in roadmap development and program execution Attributes - Results-driven, adaptable, and collaborative - Passion for driving innovation and impact - Track record of doing things that haven’t been done before and thriving in ambiguity Certifications - PMP, Agile, Lean Six Sigma, or Adobe Workfront Certified Project Manager a plus Travel - This position may require approximately 10-20% travel EEO Statement LeapPoint, LLC provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.