Cincinnati Children's logo
Cincinnati Children's

Our mission: to be the leader in improving child health.

IS Project Manager II – ERP

Project ManagerProject ManagerFull TimeRemoteMid LevelTeam 10,001+Since 1883H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

13 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishServiceNow

Job Description

IS Project Manager II – ERP

Cincinnati Children's

• Facilitate the process of workflow analysis and improvement. • Enable groups to define and understand their current workflows and identify areas for improvement or redesign. • Coordinate appropriate technical/application resources to provide a thorough understanding of synthesis of changes to systems and processes. • Understand the complexity of change management in a large academic health care institution and guide groups to evaluate options that are meaningful and possible. • Develop and manage project plans, timelines, and activities. • Facilitate the maintenance of issue lists, build and decision documentation, meeting minutes, agendas, and status reports as well as other tools crucial to project success. • Facilitate cross-functional work teams that include internal employees, technical support, operations personnel, vendor consultants, clinicians, hospital administration and end users. • Provide regular project updates and status reports for IS management and ensure timely escalation of issues when necessary. • Ensure outstanding end-user support is provided; adhere to and promote continual adoption of change management policies and procedures. • Model outstanding customer service behavior, including timely and effective follow-up with customers. • Facilitate the process of technology analysis and improvement. • Work with IS technical resources to define technical criteria for selection of vendor solutions and coordinate vendor selection process. • Acquire domain knowledge in order to facilitate the identification and understanding of key project requirements and issues. • Recruit expert resources to ensure state of the art technology is presented and evaluated.

Job Requirements

  • Bachelor's degree in a related field
  • 2+ years of work experience in a related job discipline
  • Demonstrates strong administrative capabilities, including organization, documentation, coordination of meetings, and management of project artifacts.
  • Possesses a technical aptitude with the ability to understand system functionality, integrations, and data flows within enterprise applications.
  • Experience working in Agile environments, including familiarity with Scrum methodologies, sprint planning, stand-ups, and backlog management.
  • Exposure to or experience with Workday, including an understanding of Workday modules, business processes, or system functionality.
  • Experience supporting or participating in system implementations, including planning, testing, deployment, and post-go-live support.
  • Experience using ServiceNow Project Workspace to manage project work, track tasks, maintain project artifacts, and support collaboration across teams.

Benefits

  • Comprehensive job description provided upon request.
  • Equal Opportunity Employer.
  • Reasonable accommodations available for individuals with disabilities.

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