Role Description Looking for Filipino (Philippines-based) candidates Job Role: Operations Manager Compensation range: $2000 - $3000 AUD / Monthly Engagement type: Independent Contractor Agreement Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time. This is a senior, autonomous role - second in command to the Founder. You'll be the final gatekeeper on client deliverables, the engine behind the team's workflow, and a key operator across design, content, web delivery, and project management. The right person has at least 10 years of hands-on experience inside a creative or marketing agency. You've done the hard yards across design, copywriting, web builds, and content marketing. You don't just know what good looks like, you'll call it out when something isn't there yet and push the team to fix it before it reaches a client. Key Responsibilities - Reviewing all client deliverables before they go out: quality control, copy accuracy, design consistency, and brand alignment - Managing and organising the team's workflow via Teamwork (project management, time tracking, utilisation schedules) - Overseeing and improving SOPs and project delivery processes - Supporting the delivery of websites across WordPress (Elementor preferred), Shopify, and Squarespace - Critiquing design and content work: flagging layout issues, font misuse, negative spacing, off-brand copy, and anything that shouldn't go to a client - Coordinating client communications using established templates, and managing escalations professionally - Contributing to and overseeing email campaigns, social media packages, and website copy - Supporting light HR and team coordination functions as required Qualifications - 10+ years of experience inside a creative or marketing agency: design, content, web delivery, or similar - A background that spans multiple disciplines: graphic design (brand and print), digital content, web builds, and paid or organic marketing - Deep familiarity with WordPress (Elementor) you know how to operate it. - Experience with Shopify and ideally Squarespace - A strong eye for design: you can walk into a layout and immediately identify what's wrong - Exceptional attention to detail in copy - Comfort with AI tools and an understanding of how they're being applied in modern marketing workflows - Experience with Google Suite, Gmail, and project management platforms (Teamwork or similar) - Strong communication skills, written and verbal, and the ability to manage clients and team members with professionalism - High personal standards. You don't send out work you're not proud of. Employment Structure This is a direct contractor engagement. You'll be available Australian Business Hours (AEST) work on a monthly retainer and manage your own schedule, equipment, and time off. Focus is on outcomes and quality of output. Work Arrangement & Expectations This is a remote role that will be set up as an independent contractor engagement. To ensure alignment and transparency, successful candidates will be expected to: - Be available for meetings and collaboration during core [AEST or PHT] business hours - Disclose any existing ongoing roles or client work - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

• Wsparcie klientów w budowaniu produktów i skalowaniu zespołów w branży FinTech • Zdiagnozowanie wąskich gardeł w przepływach płatniczych • Projektowanie struktury zespołu (od Payments Support po Risk Controls) • Doradzanie klientowi w zakresie potrzebnych kompetencji do zapewnienia stabilności globalnego silnika autoryzacji i płatności • Budowanie struktury dostarczającej realną wartość.

Role Description Huge is seeking a Manager of PR Marketing & Communications to join our Communications team and help us to elevate our visibility, brand positioning, and reputation among existing and new audiences. Reporting directly into the Head of PR & Communications, you will have the opportunity to work with some of the best and brightest minds in the industry and make a real impact on the future of our company. - Develop and implement comprehensive external communications plans and campaigns, including media-facing messaging, content, and assets such as media pitches, press releases, speaker and award submissions, and case studies. - Build and maintain strong relationships with trade, tech, and business media to secure coverage that aligns with Huge’s business goals. - Monitor the news cycle to connect Huge to current trends and broader industry developments, securing newsworthy stories and expert commentary. - Proactively seek out and shape compelling narratives from within the organization. - Collaborate with Huge’s C-suite, Creative and Client teams, among other stakeholders, to identify and manage industry awards submissions. - Uncover and pitch industry speaking opportunities for senior leadership. - Prep and coach senior leaders before speaking engagements and press interviews. - Build and maintain strong relationships with senior subject matter experts, providing counsel on the most impactful ways to tell the Huge story via earned channels. - Identify, assess, and report reputational risks in real-time. - Collaborate cross-functionally with marketing relevant channel owners to ensure initiatives and campaigns are aligned effectively. - Compile monthly and campaign-specific reports, tracking quantitative and qualitative KPIs to measure the success of communication strategies. - Support social media content across LinkedIn and Instagram. - Social media engagement and outreach on social media. Qualifications - 2-5 years experience. - A self-starter with a proven track record in managing communications for a complex organization. - Confidence in working cross-functionally with colleagues and senior leaders across the company. - Strong ability to develop and maintain global business, tech, and trade media relationships, with a proven record of placement. - Experience in securing top-tier speaking opportunities for senior leadership and the ability to craft award-winning submissions. - Strong ability in executing comprehensive communications plans that showcase our client work and business initiatives. - An obsession with achieving real, tangible, and measurable results. - Diligent management of numerous projects with tight deadlines. - A consumer of culture with a sincere passion for design and emerging technologies. - An individual who embodies and reflects the Huge culture in thought and practice; flexible, collaborative, hands-on, and thrives in a “prove it to me” culture. Requirements - This role is currently not available for hire or work in New Mexico, and Hawaii, USA. Benefits - The salary range for this position is $85,000 — $110,000 USD. - Exactly where a prospective employee will be paid within this range will depend on various factors including experience, qualifications, and local market conditions. Company Description Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self. Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment.

• Be involved driving efforts to resolve customer issues that are escalated thru email tickets, social media platforms, internal pathways, and thru email, phone, chat, or social platforms. • Weekend coverage is part of the role, as is rotation schedules to assist with Support Duty Manager coverage, and on occasion, Incident Oncall for customer facing incidents. • Handle top escalations and major outage events; working cross functionally and engage key partners to drive effective communication and create a resolution. • Participate in Support Duty Manager rotations, responding and triaging critical escalations and partnering Support Managers to identify the “tiger team” appropriate resources, mitigation plan to resolve customer issues and unblock customers. • Participate in customer-facing incidents through an on-call rotation, during high-impact situations. • Participate in regular incident review meetings, track and improve key metrics for incident quality and effectiveness, and identify areas for process improvements. • Partner with TAM and AE on post-mortem discussions with customers and act as their advocate to champion feedback and betterments to Product and Engineering. • Develop and maintain unified escalation processes to reduce resolution time on business critical issues. • Provide technical and soft-skills mentoring to Support Engineers.