• Lead and grow a team of AI-native engineers responsible for Platform’s multi-cloud foundation across GCP and AWS, our security posture, and the developer platform that thousands of Spotify engineers depend on every day. • Define the technical vision for our cloud platform, and make the architectural calls that shape how the rest of R&D builds, ships, and operates. • Own the security and compliance posture of the developer platform end-to-end, ensuring secure-by-default outcomes for every team building on top of us. • Drive the evolution of our developer tooling stack (CI/CD, build systems, deployment, observability) so engineers ship safely and quickly along golden paths instead of bespoke setups. • Bring AI-native capabilities into platform operations, integrating LLM and agent-based automation into infrastructure changes, security remediation, and developer workflows. • Partner with product, go-to-market, and engineering teams to bring our capabilities to market, shaping how the broader industry manages cloud, security, and tooling on top of Portal. • Set and enforce production-grade standards for reliability, performance, and cost-efficiency across services operating at Spotify scale. • Build a team culture grounded in curiosity, technical rigor, and continuous learning in emerging AI systems.

• Observe and monitor platform health daily using Datadog, reviewing alerts, SLO burn rates, and system indicators, at the start of each shift; • Expand SLO coverage and reporting, maintaining visibility into SLO status, and proactively surfacing violations; • Tune monitors and alert thresholds to maximize signal and minimize noise, and document findings and changes; • Identify and close observability gaps, instrumented failure modes, missing dashboards, and blind spots, surfaced through incidents, and CX feedback; • Author and maintain runbooks for failure modes and support workflows encountered during AUS hours; • Perform access management and onboarding/offboarding tasks across Cloudflare, Datadog, and Mailgun; • Participate in the Platform team's tier-2 on-call rotation during AUS working hours and conduct initial triage and activate the appropriate escalation path when warranted; • Sync weekly with the AUS Customer Experience team to surface observability gaps, runbook holes, and advance notice of upcoming customer activity; • Other duties as required.

Role Description You will: - Implement and scale Waymo's core trip platform to support multiple high-growth use cases, including ride-hailing and delivery, across both 1st party and 3rd party B2B partners’ needs, enabling broader access to Waymo technology for more people and markets. - Design and implement partner facing API services for various customer-hailing scenarios, including managing trip requests and calculating pickup and ride times; calculates the price of rides. - Collaborate with external partners to jointly build great Waymo experiences on 3rd party platforms. - Develop expertise in and make use of various Google technologies, like OnePlatform API, Borg, Spanner, Flume, and custom-built systems for our specific problems. Qualifications - BS degree in Computer Science or equivalent practical experience. - 3+ years of experience programming in backend coding languages. - Experience in building backend applications and API. Requirements - Experience in C++. - MS in Computer Science, or equivalent practical experience. - Experience in developing low latency, large-scale, user facing distributed systems. - Domain knowledge across the transportation, mobility, and/or autonomous vehicle industries. Benefits - Waymo employees are eligible to participate in Waymo’s discretionary annual bonus program. - Equity incentive plan. - Generous Company benefits program, subject to eligibility requirements. Salary Range The expected base salary range for this full-time position across US locations is: $175,000 — $215,000 USD

• Lead the technical direction across KMC/PSS and App Builder + Connector, ensuring our platform is reliable, secure, cost-efficient, and easy to build on. • Partner closely with Product, FDE, and customer-facing teams to turn complex onboarding and platform requirements into robust, well-documented systems. • Own and deliver at least one major subscription service initiative (for example, My Subscriptions enhancements, self-service SAML SSO, or new admin workflows), improving time-to-onboard and operator efficiency for internal teams. • Become the go-to technical owner of core platform contracts (APIs, data models, events, and RBAC patterns) for subscription services and related platform workflows, reducing integration friction and ambiguity for downstream product teams. • Architect and deploy custom MCP (Model Context Protocol) tooling and autonomous agents, enabling seamless data interoperability between internal systems and AI models to automate complex platform engineering tasks. • Contribute to the development of secure, reliable API endpoints and platform services, solving key development and deployment challenges to make platform infrastructure highly reliable, easy to maintain, and cost-effective. • Define and improve monitoring, alerting, and observability for platform services and actively participate in the on-call rotation to support production systems. • Act as the escalation point for complex, cross-system incidents touching KMC, Connector, and App Builder, combining fast triage with deeper investigation to protect customer experience and platform reliability. • Collaborate effectively with cross-functional teams (solution architects, forward-deployed engineers, customer success, and product) to support new feature rollouts and integrate authentication services with various APIs and external systems. • Implement measures to enhance developer experience, such as well-documented code, clear API documentation, efficient debugging tools, and the adoption of AI-powered development and operations workflows (e.g., Cursor, Claude, and Gemini) that measurably improve developer productivity and reduce MTTR for the Platform team.