• Demonstrate proficiency in interpreting electrical and mechanical schematics to identify root causes of component or assembly failures. • Develop and maintain expertise across multiple product lines, including Trace, X-Ray, CT X-Ray, and Cargo Inspection Systems. • Undertake high-priority projects as assigned, maintaining a commitment to excellence and attention to detail. • Identify and address recurring issues through independent analysis and collaborative problem-solving. • Utilize business software applications (MS Word, Excel & PowerPoint) to generate precise and informative reports as required. • Execute on-site troubleshooting, servicing, installation, and repair of Trace, X-Ray, CT X-Ray, and Cargo Inspection equipment with utmost precision and care.

• Perform advanced field diagnostics, repairs, and installations of windows and doors • Lead multi-technician jobs and conduct water tests • Organize and coordinate jobs requiring two or more technicians • Maintain strong relationships with customers and sales teams by providing clear communication and documentation • Travel within assigned territory daily; overnight travel may be required

• Provide technical support across all project execution phases, including commissioning, testing, acceptance, and handover • Supervise installation and commissioning activities for GIS substations at customer sites • Run troubleshooting activities involving field personnel and subcontractors • Maintain compliance with safety standards and company policies at all job sites • Ensure correct use of tools, equipment, vehicles, materials, and supplies at site locations • Oversee contracted maintenance activities to confirm work is completed effectively and efficiently • Maintain detailed site documentation including operational procedures, performance reports, test data, and equipment manuals • Coordinate and communicate internally and externally to enable smooth completion of site operations • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Provide technical support across all project execution phases, including commissioning, testing, acceptance, and handover • Supervise installation and commissioning activities for GIS substations at customer sites • Run troubleshooting activities involving field personnel and subcontractors • Maintain compliance with safety standards and company policies at all job sites • Ensure correct use of tools, equipment, vehicles, materials, and supplies at site locations • Oversee contracted maintenance activities to confirm work is completed effectively and efficiently • Maintain detailed site documentation including operational procedures, performance reports, test data, and equipment manuals • Coordinate and communicate internally and externally to enable smooth completion of site operations • Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.