Role Description We’re looking for a Product Manager to build the operational backbone of the company — internal platforms, workflow systems, and AI-powered automation for operational teams. This is not a growth, onboarding, or customer-facing product role. You’ll work on the systems that keep operations running at scale: - Back-office platforms - Review workflows - Case management - Compliance operations - Internal tooling - Process automation We’re looking for someone who loves fixing operational chaos, simplifying complex workflows, and using automation and AI to eliminate repetitive manual work. You should be excited by questions like: - What parts of this process should not exist manually? - Where can AI reduce operational load? - How do we help teams move faster with fewer errors? - What should be automated, and where should humans stay in the loop? This role sits at the intersection of Product, Operations, Engineering, Data and AI enablement. Your role at xpate: - Build and scale internal operational platforms and workflow systems. - Identify high-impact automation opportunities across operational processes. - Design AI-assisted workflows that improve speed, accuracy, and scalability. - Partner closely with operations teams to understand bottlenecks and inefficiencies. - Work with engineering and data teams to ship practical automation solutions. - Prototype and validate ideas quickly using modern AI and productivity tools. - Define and measure operational impact: automation rate, SLA reduction, processing speed, quality improvement, and operational efficiency. - Continuously improve workflows based on data and real operational usage. Qualifications - Has experience building internal tools, operational systems, workflow platforms, or back-office products. - Thinks in systems, workflows, operational efficiency and scalability. - Has worked on automation initiatives, ideally involving AI or intelligent workflows. - Can clearly demonstrate measurable business impact from their work. - Has strong ownership and execution skills - from problem discovery to shipped solution. - Moves fast, prototypes quickly, and actively uses AI tools in daily work. - Is comfortable operating in ambiguity and improving messy processes. - Enjoys working closely with operational teams and solving real execution problems. Requirements - Nice to have: - Fintech, payments, compliance, or risk operations experience. - Experience with AI-assisted operations, LLM workflows, or internal copilots. - Hands-on experience with low-code/no-code automation tools. - Experience in high-scale or regulated environments. Benefits - Build products with direct operational and business impact. - Work on meaningful AI automation problems, not AI hype projects. - High ownership, fast decision-making, and strong execution culture. - Opportunity to shape how operational teams work at scale. - Flexible work environment. - Competitive compensation and benefits.

• Serve as the primary product driver for the illumend initiative • Own the creation of development-ready tickets • Conduct live prototyping • Embed AI into your daily workflow to move with immense velocity • Design an intuitive interface that triggers behavioral psychology and drives humans to take definitive action • Help design a new platform and add innovative product lanes • Redefine our space while reporting directly to the CEO

Role Description We are looking for a Director of Product Management to own the end-to-end product strategy for Haystack Gold, lead and up-skill a talented PM team, and deepen our footprint across the defense, government, and A&D supply chain market. This is a player-coach role: you will set the operating model, drive product discovery and delivery, and mentor your team to raise the collective bar on craft and domain expertise. If you know how defense organizations source parts, navigate DLA systems, and manage supply chain risk — and you love building both great products and great product teams — this role is for you. Qualifications - 8+ years of product management experience, including at least 2 years managing or mentoring other PMs. - Demonstrated expertise in the product operating model: you can run discovery, articulate strategy, write compelling opportunity statements, and hold a team accountable to outcomes. - Experience with B2B data or intelligence products — you understand data quality, coverage, and integration workflows as product problems. - Proven ability to synthesize complex market dynamics into a sharp, defensible product strategy. - Strong communication skills; comfortable presenting to senior executives and engaging directly with customers and prospects. Requirements - Experience in or deep familiarity with the government, military, or aerospace & defense supply chain sector — including knowledge of NSNs, CAGE codes, FSC, DLA systems, or federal procurement processes. - Background working with defense contractors, OEMs, or government agencies on parts management, obsolescence, or logistics programs. - Understanding of regulatory and compliance requirements relevant to defense supply chains (e.g., ITAR, DFARS, QPL/QML). - Experience building or scaling a PM practice — introducing frameworks, rituals, and standards that elevate the team's output. Benefits - Base salary up to US$180,000 plus a 15% annual bonus target. - Fully remote work environment (U.S.-based). - Comprehensive health, dental, and vision benefits. - Generous PTO and a culture that respects time off. - A mission that matters: helping defense and government organizations maintain readiness and reduce supply chain risk.

Role Description Alia Services is recruiting on behalf of a fast-growing global SaaS company that provides a digital workplace and operational platform for enterprise customers. The company is expanding its customer-facing team and is looking for a Product Success Manager (PSM) to join our team remotely and support customers across Europe and North America. This role focuses on: - Technical execution and platform optimization for a high volume of mid-tier customers. - Working closely with Customer Success Managers (CSMs) to ensure customers are set up for success and getting the most value from the client. What You’ll Do: - Platform Setup & Optimization - Configure and maintain customer environments (users, workflows, automation). - Set up dashboards aligned with KPIs. - Ensure accounts follow best practices and maintain data quality. - Customer Support & Execution - Manage multiple customer accounts with lower complexity. - Identify and implement improvements to increase adoption. - Act as the first point of technical support before escalation. - Audits & Improvements - Review environments to identify gaps in usage or setup. - Suggest and implement improvements. - Help reduce risks that could impact renewals. - Reporting & Value Delivery - Support reporting and dashboard accuracy. - Assist with client reviews and performance tracking. - Training & Adoption - Train admins and end users on the platform. - Support rollout of new features. - Ensure features are being used effectively. - Scaling & Collaboration - Support platform expansions (new modules, workflows, scaling). - Work closely with Customer Success and Product teams. - Follow clear prioritization and escalation processes. - Documentation - Keep clear records of configurations and changes. - Contribute to internal best practices. Qualifications - Background in technical, analytical, or related fields (Engineering, CS, Economics, etc.). - Experience with SaaS tools and platform configuration. - Strong attention to detail and organization. - Ability to manage multiple tasks and customers at once. - Problem-solving mindset. - Ability to explain technical concepts to non-technical users. - Experience with training or onboarding is a plus. - Comfortable working in a fast-paced, global environment. Languages - English is required. - Additional languages are a plus (especially French, German, Italian, Portuguese, or Spanish). Working Hours - Monday to Friday, standard business hours (9 AM – 6 PM). - Work aligned with your customer’s time zone. - No night shifts required. - Fully remote (no in-person meetings required). Benefits - Full-time positions with the potential for overtime. - 100% remote jobs. - Competitive compensation package. - An inclusive, fast-paced, exciting environment culture offering accelerated professional growth. - 1-on-1 coaching with feedback sessions, mentorships, and leadership development programs. - Opportunities for cross-functional development.