Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next. At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future. The Role The Senior Lead Solution Architect role will work in partnership with the Business Units, leading innovative conversations that help shape the growth of our business. The successful Solution Architect must have a strong desire to leverage their technical and communication skills, including business acumen, to understand business requirements, develop a technical architecture, and effectively present solutions that address our business partner’s requirements and provide business value. Location This is a work from home position within the US. The Main Responsibilities - Standard Architecture Patterns, Blueprints, and Cost Profiles (Core Accountability) - Define, publish, and maintain approved cloud and application architecture patterns/blueprints, including - Platform and landingzone patterns - Application and domain reference architectures - Data, integration, and workload patterns - Pair each pattern with explicit cost models, including - Baseline and scalable cost assumptions - Key cost drivers and levers - Expected unit economics where applicableEnsure architecture patterns enable rapid delivery, consistency, and predictable financial outcomes across teams. - Continuously evolve patterns to reflect new cloud services, pricing models, and optimization opportunities. Shape - Embed cost awareness into architecture from the earliest design stages, treating cost as a firstclass architectural quality attribute. - Apply FinOps principles to ensure architecture decisions support: - Accurate forecasting and budgeting - Partner with engineering teams to design solutions that align workload characteristics to the most costeffective architectural options. - Support commitmentbased strategies (e.g., savings plans, reservations) through standardized, predictable architecture choices. Shape - Participate in and influence architecture governance and review processes to ensure cost, value, and financial impact are evaluated alongside technical considerations. - Create decision artifacts (architecture options, cost comparisons, tradeoff analyses) that enable leadership to make informed technology investment decisions. Promote adoption of standard patterns through enablement, documentation, and direct What We Look For in a Candidate - 10+ years of experience in cloud, platform, and application architecture, with demonstrated senior level ownership and influence. - Proven experience designing and governing enterprisescale, multi cloud architectures across both platform and application layers. - Strong expertise in cost aware architecture, cloud economics, and applying FinOps concepts in real world delivery. - Demonstrated ability to define and drive adoption of standard architecture patterns and reference architectures. - Excellent communication skills, with the ability to influence senior technical and business stakeholders. Preferred Qualifications & Certifications - FinOps Certified Practitioner (FCP) - TOGAF Certification (or equivalent enterprise architecture framework experience) - Cloud Architect – Professional level certifications, such as: - AWS Certified Solutions Architect – Professional - Microsoft Azure Solutions Architect Expert - Google Cloud Professional Cloud Architect - Experience working closely with Enterprise Architecture, Cloud Center of Excellence (CCoE), or Architecture Review Boards. - Exposure to largescale cloud financial management, forecasting, and optimization initiatives. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $132,232 - $176,310 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $138,844 - $185,124 in these states: CO HI MI MN NC NH NV OR RI $145,456 - $193,940 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:BenefitsBonus Structure#LI-Remote #LI-ZM1 Requisition #: 341616 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

• Define, document, and ensure the evolution of the technical architecture for the AEM platform, including JCR data modeling, content taxonomy, site structure, and integration strategy with external systems; • Administer and maintain critical AEM infrastructure: Dispatcher (CDN), rewrite rules, cache invalidation policies, clustered topologies, CI/CD pipelines, SSL certificates, and configuration via Runmodes; • Perform and oversee advanced Oak maintenance routines (Tar Compaction, Datastore GC, Workflow Purge) and manage Lucene/Property indexes to ensure consistent JCR performance; • Conduct advanced production troubleshooting by analyzing OSGi logs, thread dumps, heap dumps, and New Relic dashboards to diagnose and resolve critical incidents; • Lead code reviews for development teams in Java, HTL, and Sling Models, ensuring adherence to architecture standards, Proxy Pattern, and reuse of AEM Core Components; • Architect and govern advanced content solutions: Editable Templates, Policies, Content Fragment Models (headless), Experience Fragments, and MSM strategies using Blueprints and Live Copies; • Configure and maintain native Adobe Experience Cloud connectors (Target, Analytics, Campaign, Commerce) and design AEM integration architecture with external enterprise systems; • Manage platform security: design ACL matrices and Closed User Groups, configure Sling Referrer Filter and CORS policies, perform regular vulnerability audits, and remove inactive accesses; • Create and maintain comprehensive technical documentation (runbooks, infrastructure diagrams, integration flows) and lead architecture board meetings for approval of new integrations; • Provide technical support to the marketing team, deliver training and onboarding for new developers and Lead Authors, and provide advanced support with Adobe international teams (in English).

• Participate in refinement meetings to understand requirements and prepare technical documentation for the engineering team; • Topology Design: Define the ideal integration pattern for each scenario (Point-to-Point, Hub-and-Spoke, Event-Driven, or Service Mesh); • API Strategy: Lead the API lifecycle (API First), defining contracts (Swagger/OAS), security policies (OAuth, rate limiting) and governance; • Data Mapping: Ensure the integrity and transformation of data between different object models (e.g., transforming a JSON from a proprietary system to Salesforce’s data model); • Monitoring and Resilience: Design error-handling mechanisms, retry strategies and logging to ensure no transactions are lost.

Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Enterprise Architect at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH). A day in the life. As an Enterprise Architect on the MMA Enterprise Architecture team, you will enable business and IT leaders to make investment decisions that balance and prioritize current operational demands, disruptions, and opportunities with the longer-term strategic vision of the organization. You will provide technology guidance, road maps, principles, standards, and best practices within a set of Capability Domains. What you need to have: - At least 8 years of overall professional experience in related IT roles, including systems analysis, solution architecture, software development, or technology consulting, with a strong understanding of business and technology alignment. - Minimum of 3 years of hands-on experience in Enterprise Architecture, demonstrating expertise in developing and implementing architectural frameworks, roadmaps, and technology strategies. - Sound experience of building out enterprise technical solutions and strategies - Leadership experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders. What makes you stand out: - Proven ability to translate into non-tech and sell a vision successfully to both IT and Business stakeholders - An understanding of Insurance Broking, Risk Management or Employee Benefits processes and solutions - Experience in large scale application rationalization programs. - Track history of collaborating with cross-functional teams to embed AI capabilities into insurance solutions, ensuring compliance with industry standards. What can you expect: - Within your first 3-12 months you will evaluate existing projects, assess the required business capabilities, drive target landscape, and create roadmaps that deliver the necessary functionality to drive the business - You will play a key role in driving AI adoption throughout the system development process, ensuring innovative and intelligent solutions are integrated to enhance overall system performance and business value. - Participate in the design and buildout of MMA’s business unit Enterprise Architecture group, including architecture review standards, key principles and core processes. We will count on you to: - Become our Subject Matter Expert for one or more business capability domains. - Provides overall direction, guidance, and definition of IT architecture within your domain(s) to effectively support the corporate business strategy. - Provide critical review and feedback on proposals and initiatives; providing technical expertise for projects on a consulting and troubleshooting basis - Develop implementation proposals for new applications, capabilities, and services - Partner with project sponsors and business users to understand solution requirements and needs - Manage the development of supporting application components, interface/design of systems as well as the deployment of new systems /services - Ensure quality of technology deliverables by contributing to and communication of standards and best practices for development, quality assurance, security, and service on-boarding - Keep current with industry trends (including solution architecture frameworks and patterns, emerging technologies, best practices); communicate opportunities to benefit from new trends and technologies to leadership and business unit peers and leaders - Advise and mentor technology colleagues and team members on technology skills, principles and processes/technologies to leadership and business unit peers and leaders Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work. Some benefits included in this role are: - Generous time off, including personal and volunteering - Tuition reimbursement and professional development opportunities - Remote work - Charitable contribution match programs - Stock purchase opportunities To learn more about a career at MMA, check us out our website or flip through recruiting brochure. Follow us on social media to meet our colleagues and see what makes us tick: - Instagram - Facebook - X - LinkedIn Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #LI-REMOTE The applicable base salary range for this role is $115,800 to $202,700. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. Applications will be accepted until: April 17, 2026