• Provide scheduled preventative maintenance to contract customers as assigned. • Provide on-demand corrective, 24/7 emergency, and paid services to customers as required. • Assist with start-up services as needed, working closely with the assigned installation specialists. • Report product quality issues to assigned Field Service Manager and file reports as directed/required. • Train KPI customers on system and maintenance operations. • Assist customers with part orders, consumables, repair and return of defective parts, and requests for information.

Title: Field Associate Supervisor - US (North Central) Location: Minneapolis United States Job Description: The DataScan Field Operations team has an immediate opening for a Field Associate Supervisor (FAS) covering the North Central United States. The current geographic territory includes all or parts of the following states: Wisconsin, Minnesota, North Dakota, South Dakota, and Illinois (north/central). The FAS has responsibility for coordinating schedules for their associate team, managing a team of field associates and interacting with Clients in regard to schedules, audits and personnel. The FAS is a field-based position. Working from a home-based office, this position will supervise assigned auditors in a defined territory as a key responsibility. The FAS role requires visiting Clients and Associates to conduct onsite quality assurance (QA) reviews; data gathering on dealers or scheduling; developing rapport with Associates and Clients while representing DataScan. The FAS will also complete audits as needed. · Build effective and efficient schedules while optimizing resources for each month and maintain changes to the current month's schedule on a daily basis - Be responsible for guiding the training process of new and current Associates and Part-time resources to assure competency in the audit process - Mentoring, coaching and constructive analysis of Field Associates - Provide effective communication to direct reports - Exhibit professional behavior when interacting with Clients and Dealers by keeping a professional distance, exercising unquestionable ethics and maintaining impartiality in the audit process - Collaborate with the Field Supervisor team to identify and implement efficiencies, cover scheduling needs across territories and provide back-up coverage as needed for other territories - Assist Manager in headcount justifications and evaluations - Conduct interviews and assist in Associate and Part-Time resource onboarding/offboarding - Guide development of Associate skills, assessment of performance and coaching as needed - Evaluate and report on Associate performance - Travel to customer/client sites - Travel to DataScan Corporate Offices

• Ensure overall customer satisfaction • Diagnose system problems and make repairs • Keep customer apprised of progress during maintenance or a down system situation • Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistance • Any other job responsibilities as assigned within scope of position. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified • Adhere to safety guidelines and policies, complete required Environmental Health & Safety training, timely reporting of any job site accidents (for an injury or property damage)

Role Description The Team Lead, Field Sales and Distribution Execution is responsible for achieving sales and trade spending objectives in the Central Division and with assigned distributor to support strategic growth plans for Foodservice distributors and operators. - Responsible for key, complex accounts, distributors, and broker (as assigned) aligned with strategic goals. - Leading personnel within the assigned Zone to achieve annual and strategic goals through planning support, personal development, and supporting the culture within the organization. - Lead field team and assigned distributors to attain top line through fact-based planning, identifying insights, and using gap analysis on Wells manufactured products to attain top and bottom line sales results. - Conduct monthly business reviews with team using analytic tools to create focused action items and plans to achieve goals within each area. - Manage and analyze sales forecast and trade funds to align within annual targets and coordinate with segment teams to achieve goals. - Lead sales team to support identifying targets and managing area objectives to attain annual volume goals. - Lead assigned distributor sales personnel to coordinate and execute strategies that support annual sales goal. - Communicate specific initiatives (Sysco, USF, PFS, GPOs) across sales teams and hold them accountable for results with each area. - Lead the Zone team using the Wells sales process and tools to identify key operator targets within specific markets, develop plans to secure new business, and expand portfolio within existing key customers/distributors. - Work with segment and national account cross-functional teams to attain key plan metrics such as total volume, profitability, pricing structure, forecasting, local/regional trade spend. - Partner with manager, team leads, and all cross-functional teams within the organization to effectively plan, manage, and execute the OOH and FDS strategies within assigned budget. Company Description Wells Enterprises, Inc. is the largest privately held ice cream manufacturer in the United States. Founded in 1913 by Fred H. Wells and run by the Wells family for generations, the company is an independent operating company of the Ferrero Group, one of the global leaders in sweet, packaged foods. - Wells produces more than 200 million gallons of ice cream per year and distributes products in all 50 states. - Wells manufactures its signature brand Blue Bunny®, lower-calorie Halo Top®, the iconic Bomb Pop®, and Blue Ribbon Classics®. - Wells employs nearly 4,000 ice cream aficionados across the country. - The company is headquartered in Le Mars, Iowa, where Wells has made Le Mars the “Ice Cream Capital of the World” as the largest manufacturer of ice cream in one location. - Wells operates two manufacturing plants in Le Mars, Iowa, a manufacturing plant in Dunkirk, New York, and a manufacturing facility in Henderson, Nevada. Benefits - Comprehensive benefits that enhance health and financial wellness. - Paid time off (PTO). - Eligible employees may receive an annual incentive bonus based on Company performance.