• Ensure overall customer satisfaction • Diagnose system problems and make repairs • Keep customer apprised of progress during maintenance or a down system situation • Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistance • Any other job responsibilities as assigned within scope of position. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified • Adhere to safety guidelines and policies, complete required Environmental Health & Safety training, timely reporting of any job site accidents (for an injury or property damage)

Role Description The Team Lead, Field Sales and Distribution Execution is responsible for achieving sales and trade spending objectives in the Central Division and with assigned distributor to support strategic growth plans for Foodservice distributors and operators. - Responsible for key, complex accounts, distributors, and broker (as assigned) aligned with strategic goals. - Leading personnel within the assigned Zone to achieve annual and strategic goals through planning support, personal development, and supporting the culture within the organization. - Lead field team and assigned distributors to attain top line through fact-based planning, identifying insights, and using gap analysis on Wells manufactured products to attain top and bottom line sales results. - Conduct monthly business reviews with team using analytic tools to create focused action items and plans to achieve goals within each area. - Manage and analyze sales forecast and trade funds to align within annual targets and coordinate with segment teams to achieve goals. - Lead sales team to support identifying targets and managing area objectives to attain annual volume goals. - Lead assigned distributor sales personnel to coordinate and execute strategies that support annual sales goal. - Communicate specific initiatives (Sysco, USF, PFS, GPOs) across sales teams and hold them accountable for results with each area. - Lead the Zone team using the Wells sales process and tools to identify key operator targets within specific markets, develop plans to secure new business, and expand portfolio within existing key customers/distributors. - Work with segment and national account cross-functional teams to attain key plan metrics such as total volume, profitability, pricing structure, forecasting, local/regional trade spend. - Partner with manager, team leads, and all cross-functional teams within the organization to effectively plan, manage, and execute the OOH and FDS strategies within assigned budget. Company Description Wells Enterprises, Inc. is the largest privately held ice cream manufacturer in the United States. Founded in 1913 by Fred H. Wells and run by the Wells family for generations, the company is an independent operating company of the Ferrero Group, one of the global leaders in sweet, packaged foods. - Wells produces more than 200 million gallons of ice cream per year and distributes products in all 50 states. - Wells manufactures its signature brand Blue Bunny®, lower-calorie Halo Top®, the iconic Bomb Pop®, and Blue Ribbon Classics®. - Wells employs nearly 4,000 ice cream aficionados across the country. - The company is headquartered in Le Mars, Iowa, where Wells has made Le Mars the “Ice Cream Capital of the World” as the largest manufacturer of ice cream in one location. - Wells operates two manufacturing plants in Le Mars, Iowa, a manufacturing plant in Dunkirk, New York, and a manufacturing facility in Henderson, Nevada. Benefits - Comprehensive benefits that enhance health and financial wellness. - Paid time off (PTO). - Eligible employees may receive an annual incentive bonus based on Company performance.

Role Description The Field Liaison builds and maintains relationships as the single point of contact with the field teams for high-volume, key account manufacturers for an assigned territory. Provides SME support for complex patient/provider clinical and reimbursement issues. Represents UBC at manufacturer hosted conferences. Gathers, analyses and reports case trend data for Quarterly Business Reviews and other reports as required by the manufacturer and assigned by the manager. Builds strong relationships with field-based partners. - Formulates processes and interprets reimbursement policies to resolve complex dispensing or referral issues and ensure a positive patient and physician experience. - Serves as SME on intricate cases to assigned prescriber offices, manufacturer representatives, health plans, and patients to ensure adequate measures are in place to avoid disruption in drug therapy and identify affordability options for patients. - Assists manufacturer field teams in implementation of program launch and ongoing therapy utilization through education and training materials that aid in processing referrals. - Provides Program Specific Processes (PSP) support and other special projects to enhance program workflows, reimbursement activities, and ongoing utilization. - Gathers, analyses, and prepares data, including case trends, for Quarterly Business Reviews (QBRs), FDA requirements, and other special projects and reports. Qualifications - Associate or bachelor’s degree preferred - 2-4 years of relevant working experience - Previous experience in the PBM and/or healthcare industry preferred - Demonstrated team lead experience preferred - Demonstrated customer service resolution skills - Proficient in Microsoft Office applications - Advanced knowledge of medical insurance terminology - Ability to handle a fast-paced environment - Strong written and verbal communication skills - Advanced problem solving and troubleshooting skills - Strong attention to detail and ability to multi-task - Strong team building skills and the ability to train other team members - Research, analysis, report preparation and documentation skills Benefits - Remote opportunities - Competitive salaries - Growth opportunities for promotion - 401K with company match* - Tuition reimbursement - Discretionary PTO (Paid Time Off) - Paid Holidays - Employee assistance programs - Medical, Dental, and vision coverage - HSA/FSA - Telemedicine (Virtual doctor appointments) - Wellness program - Adoption assistance - Short-term disability - Long term disability - Life insurance - Discount programs Company Description UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients.

• Installs, debugs, and provides technical maintenance for product and component hardware and software. • Provides scheduled inspection, cleaning, and other services and performs minor product repairs. • Inspects products for correct operation and resolves noted issues. • Schedules services, completes required paperwork, and works with customers on service delivery.