Courseware Developer
Location
California + 4 moreAll locations: California | Colorado | Florida | New York | Virginia
Posted
76 days ago
Salary
$85.6K - $163K / year
Seniority
Senior
Job Description
Courseware Developer
Hewlett Packard Enterprise
• Design, develop, deliver, and maintain customer-facing, best-in-class user content • Produce a range of deliverables, including concepts and tasks for networking features, in-product content, installation instructions, illustrations, video scripts, course modules, and more • Collaborate with key stakeholders and subject matter experts to understand and identify requirements and customer needs • Analyze specifications and product descriptions and recommend the best documentation approach • Learn the customer experience through hands-on usage of our networking products • Follow established style and process guidelines to provide consistency and completeness • Lead technical documentation efforts with a small number of technical writers, in an environment with defined stakeholders and established processes
Job Requirements
- Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content
- 5+ years of experience producing technical content
- BA/BS in Technical Writing, English, Computer Science, or related degree/networking certification or comparable experience
- Good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology
- Ability to research complex technical concepts (independently and collaboratively)
- Familiarity with XML authoring, content management, and courseware development tools
- Strong problem-solving skills; ability to make progress with less-than-complete information
- Excellent communication and collaboration skills
- Ability to utilize AI tools to scale the creation of content, retaining high quality output.
Benefits
- Health & Wellbeing
- Personal & Professional Development
- Unconditional Inclusion
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