PowDevs

• Maintain, troubleshoot, and enhance applications written in C • Support systems migrated from mainframe architectures into AWS-hosted environments • Implement bug fixes, enhancements, and testing activities across development and production environments • Navigate and support deployments across AWS dev and production environments • Collaborate directly with internal teams and client stakeholders throughout the software development lifecycle • Participate in testing, validation, and implementation of code changes • Document technical findings, solutions, and updates when required • Assist in stabilizing and modernizing legacy system functionality

• Front End HTML build for all new website pages for the.com and .ca experience to implement a custom WordPress website using the following • WordPress templating system (theme) • Based on approved assets complete the front-end build of all pages, overlays and dropdown menus that are part of the confirmed new pages to add to the existing site architecture • Ability to build a custom plugin • HTML updates from UAT/QA Review • Post Deployment HTML Updates/Refinements

• The Quality Lead oversees and actively participates in day-to-day embedded testing within the Agile Delivery team — balancing hands-on technical work with mentoring, workload delegation, and cross-team alignment. • You'll partner closely with your manager to review and improve QA artifacts, tools, and strategies. • Ensuring testing efforts across divisions are well-aligned and integrated into a comprehensive regression and performance suite.

• Handle inbound and outbound customer interactions via phone, email, and chat • Respond to inquiries regarding services, processes, and transactions • Resolve customer concerns in a timely and professional manner • Provide accurate information about properties, appointments, documentation, or next steps • Process transactions, requests, or updates in internal systems • Maintain detailed records of customer interactions • Collaborate with internal teams to escalate and resolve complex issues • Ensure a positive and professional customer experience at all times