Title: Part-Time Receptionist Location: Fayetteville United States Job Description: Toyota of Fayetteville is looking for a knowledgeable and friendly Receptionist to join our dealership team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team. Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Receptionist, you are the dealership's front line and first impression. You will professionally and courteously greet and help connect customers by phone or in person with our dealership team to ensure an excellent customer experience. WHAT WE HAVE TO OFFER - Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For." - Proudly named to Glassdoor's Best Places to Work - Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match. - Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests. - Values-driven culture built on integrity, professionalism, excellence and teamwork. WHAT WE ARE LOOKING FOR - Genuine interest in providing an exceptional customer experience. - Friendliness, enthusiasm, reliability, with a positive "team-player" attitude. - Excellent communication, interpersonal and organizational skills. - Strong work-ethic with the ability to work in a fast-paced, results-driven environment. - Prompt assistance to customers with courtesy, accuracy and professionalism. WHAT YOU CAN BRING TO THE TABLE - Commitment: Ensure our customers have a world-class car-buying experience at every step along their journey. - Service: Assist customers and vendors by phone or in person to find the support they're looking for, and route them promptly to the appropriate team member. - Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity and accuracy, and courtesy. - Collaboration: Support the dealership sales and service team during events, service rush hours and as otherwise needed onsite, often during non-traditional hours. - Technical Expertise: Capably manage telephone switchboards to handle customer calls, and enter basic customer demographic information into the sales control system as required. APPLY WITH US! If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today! Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record. Competencies - Exceptional customer service skills - Ability to clearly answer the phone and use the intercom - Strong organization skills and ability to multi-task - Ability to remain positive and professional in stressful situations - Ability to read and comprehend instructions and information - Ability to listen to customer and determine how to assist them - Proficient with Microsoft applications - Time Management skills and ability to prioritize - Excellent communication skills and works well in a team environment - Fast and accurate data entry skills - Ability to handle multiple calls at one time - Maintain professional appearance at all times Supervisory Responsibility N/A Work Environment/ Physical Demands Will primarily work in a retail automotive sales showroom. Will work with a computer, telephone and other office equipment as appropriate. May be asked to drive cars on occasion. Light Work- lifting no more than 20 pounds at a time and/or frequent lifting or carrying of objects weighing up to 10 pounds This position will require the employee to alternate sitting, standing, and walking throughout the shift This position requires the ability to push, pull, stoop, kneel, reach, grasp This position involves repetitive motion--primarily typing This position requires the ability to talk and hear Position Type/Expected Hours of Work Store Business Hours with ability to work nights, weekends, and holidays as required Required Education and Experience High school diploma or equivalent. Preferred Education and Experience High School diploma or equivalent and one or more years experience answering calls in a high-volume setting Additional Eligibility Qualifications (Certification/Licenses/Registrations) Valid Driver's License

Provide exceptional customer service through various communication channels, maintain accurate account information, and resolve customer issues while supporting new account setups and ensuring strong business relationships.

Title: Customer Success Manager Location: Australia, New Zealand Work Type: Remote Job Description: About the role At Blackbaud, we build technology that helps organisations make a real difference. As a Customer Success Manager, you'll partner with a portfolio of not‑for‑profit customers to help grow the impact of their Blackbaud solutions. You'll apply structured customer success practices and make responsible use of approved AI capabilities to improve adoption, outcomes, and efficiency, while maintaining trust, transparency, and human judgement. Acting as a trusted advisor, you'll support customer transformation through scalable success programmes and tailored, outcome‑led engagement. What you'll be doing - Own the end‑to‑end success of a portfolio of mid‑market customers, with accountability for adoption, engagement, and retention - Drive adoption and value realisation through structured success plans, outcome focused conversations, and best‑practice programmes - Support customers in understanding and adopting Blackbaud AI capabilities, including readiness, data quality considerations, and responsible use - Act as a point of escalation when ownership or direction is unclear, bringing clarity and coordinating resolution across teams - Share structured customer insights, including feedback on AI features, risks, and value, to inform product and cross‑functional partners What you'll bring - Blackbaud product knowledge; strong experience working with Raiser's Edge NXT - Experience driving adoption, change management, or value realisation initiatives - Confidence managing multiple stakeholders and varying levels of complexity - Strong judgement in navigating ambiguity, making sound decisions, and knowing when to escalate risk - Ability to use AI tools responsibly to improve customer outcomes and personal effectiveness, with appropriate human oversight - Clear, inclusive communication skills and a customer‑centred mindset focused on long‑term value and retention Additional notes: - We are a remote first organisation and this role may require occasional customer visits on-site - Applicants must be based in Australia or New Zealand and hours will align to AEST/AEDT #LI-REMOTE Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world. Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

• Join SIXT and help shape the future of shared mobility with our SIXT Share service. • As a Customer Service Agent (m/f/d), you handle incoming customer inquiries in Dutch via phone and email, resolve complaints with empathy, and provide tailored solutions while collecting valuable feedback. • Your support ensures an outstanding customer experience and directly contributes to strengthening the SIXT brand. • You provide excellent customer service and ensure a positive experience in every interaction. • You communicate confidently and empathetically with customers in Dutch and English. • You analyze customer requests, identify needs, and offer effective solutions. • You adapt quickly to new situations and handle challenges with strong problem-solving skills. • You proactively anticipate customer needs and maintain a service-oriented mindset. • You work flexibly across different shifts, including weekends and night shifts.