Title: Patient Access Specialist Location: TX-Webster EDUCATION & EXPERIENCE: Minimum Qualifications: - Associate’s degree and no experience. An equivalent combination of education and experience relevant to the role may be considered for this position. Preferred Qualifications: - Previous experience in a healthcare setting and/or high-volume call center environment preferred. JOB SUMMARY: The Patient Access Specialist represents the voice of UTMB. Creates a nurturing, competent and confident voice atmosphere for all callers to the Access Center. Is skillful in determining the caller’s need while maintaining a seamless atmosphere for the caller regardless of the need to navigate through multiple functions and departments. ESSENTIAL JOB FUNCTIONS: - Provides high level customer service skills for 24/7, 365 days a year Call Center. - Answers high volume of calls while multi-tasking with available resources to schedule appointments and assist callers with their specific needs. - Promotes positive and professional communication - Provides a professional and empathetic voice to the callers to nurture their needs - Analyzes caller concerns and determines best course of action to resolve and address their concern. - Gateway to appointment scheduling for large numbers of UTMB clinics. - Efficiently communicates callers’ requests and determines the best solution. - Able to cancel and reschedule based on patients’ needs and clinic guidelines - Escalates patient concerns and issues-utilizing defined processes - Able to preregister patients as required; obtain patient demographics and insurance information and updates as required to ensure most accurate information is on file - Works with Access center nursing staff to quickly identify and resolve urgent patient issues. - Listens to and re-emphasizes caller concerns, ensuring accurate triage and effective communications. - Facilitates physician consultation requests and assists with patient referrals when appropriate. - Is knowledgeable and proficient in the use of AMCOM, EPIC, Invision, CECC and other software applications used to store and manage patient information and facilitate patient care. - Utilizes several media applications in unison to resolve caller concerns and understands the purpose and proper use of each system - Enforces UTMB regulations and guidelines when utilizing the systems - Is knowledgeable of the entire institution, all clinical departments and resources, Locations, Contact information, Scheduling guidelines, Personnel resources, Area specific guidelines, Age specific guidelines, Disease process specific guidelines and Basic guidelines related to consumer health plans. - Is knowledgeable and proficient in the scheduling process for all clinic areas - Understands the procedures for each clinic and educates the caller - Skilled at utilizing software applications for making appointments - Utilizes critical thinking to determine call priority to support nursing intervention - Enhances customer confidence by expediting callers concerns to appropriate individuals - Crucial to the facilitation of the consumer online appointment request system Marginal or Periodic Functions: - Performs related duties as required. WORKING ENVIRONMENT/EQUIPMENT: - Standard office environments. - Standard office equipment. SALARY RANGE: Actual salary commensurate with experience. WORK SCHEDULE: On-site, Casual Appointment, up to 19.99 hours/week. Employees may qualify for hybrid and/or remote scheduling after successful completion of training and performance expectations. Equal Employment Opportunity UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.

Title: Event Strategy and Field Operations Lead Location: Australia/ Sydney City Reference number 106695-44168823 Occupation Traffic and Transport Planning Work type Full-Time Hybrid Job Description: You enjoy solving problems in a complex environment to deliver the best outcomes for millions of people. Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined. In this role, you'll: Join our Major Events team, where you will lead the development of event transport strategy and oversee on-the-ground operations to ensure major events are delivered safely, efficiently, and with minimal disruption to the broader community. You'll operate at the intersection of strategy and delivery, advising at a senior level while also ensuring seamless execution in complex, high-pressure environments. You'll take ownership of both strategic policy and operational delivery, including: - Leading the development of major event traffic and transport policy, including NSW Government frameworks - Managing event field operations for large-scale, high-profile events - Providing expert advice and recommendations to inform strategic and operational decisions - Representing Transport at senior government forums and stakeholder meetings - Building and maintaining strong relationships across government, emergency services, police, local councils and industry - Overseeing contractors, consultants and internal teams delivering event operations - Driving continuous improvement across systems, processes and event delivery approaches - Contributing to business planning, budgeting, risk management and performance reporting. This is a permanent full time position offering hybrid working options from our Transport Management Centre (TMC) at Eveleigh. As this role leads the delivery of major events, you will be required to regularly work outside of normal business hours, weekends and public holidays. For more information on this position and business unit, view the role description and information pack. About you You're a confident and capable leader who thrives in complex, fast-paced environments and can balance strategic thinking with operational execution. You will bring: - Proven experience developing traffic and transport policy for major events - Strong experience planning and delivering large-scale events or field operations - The ability to make sound decisions under pressure and navigate ambiguity - Excellent stakeholder engagement skills, with experience working across government and external partners - Strong analytical, problem-solving and communication skills - A solid understanding of transport, safety and regulatory frameworks It is also essential that you: - Have a proven record of developing traffic and transport event policy - Live in the Sydney Metropolitan Transport District - Hold a current motor vehicle driver's licence. You're someone who can influence at a senior level, bring people together, and lead teams to deliver outcomes that matter. Who we are Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. Join us Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers. This is an in-person, on-site role. Apply today Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Role Description This is a full-time, fully remote role that plays an important part in the day-to-day coordination of our holiday properties. The position is varied and hands-on, blending administration, guest and owner communication, and property presentation support. No two days are quite the same. - You will work standard Australian business hours (AEST), with some flexibility required outside those hours to ensure our guests are well supported during peak times. - You will work closely with our Company Director and Operations Manager, becoming a trusted and valued part of a small, supportive remote team. - Your role will have a real impact, helping ensure every property shines and every guest experience feels effortless. Key Responsibilities - Creating and maintaining short-stay property listings across booking platforms - Responding to booking enquiries and managing guest communication before, during, and after stays - Communicating with property owners and providing ongoing support - Overseeing property calendars to ensure seamless coordination across platforms - Assisting with social media enquiries - Updating property and cleaning manuals - Providing basic financial administrative support - Supporting the improvement of systems and processes as the company grows Qualifications - Experience with booking platforms such as Airbnb and Booking.com - Real estate or property management experience (preferred but not essential) - Canva skills, including document layout and design (preferred but not essential) - Clear, confident written and verbal communication - Strong attention to detail - Solutions-focused mindset with ability to take initiative - Reliable internet connection and suitable home office setup - Availability to work aligned to Australian Eastern Standard Time (AEST) Work Arrangement & Expectations - This is a remote role that will be set up as an independent contractor engagement. - To ensure alignment and transparency, successful candidates will be expected to: - Disclose any existing ongoing roles or client work - Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)

Title: Workforce Coordinator Location: Government Services Center United States Salary $55,129.69 Annually Location Government Services Center - Westtown, PA Job Type Full Time, Exempt Remote Employment Flexible/Hybrid Job Number 04450 Department Workforce Development Job Description: The Program Coordinator serves as liaison between the department and a diverse group of community stakeholders and county-funded organizations delivering social services targeted at providing housing stability for low-moderate income households including individuals and families experiencing homelessness in Chester County. Following is a composite of essential duties, tasks and accountabilities. - Prepare and oversee all administrative aspects of contracted program activities for county-funded non-profit organizations. Provide ongoing communication, customer service, and technical assistance consistently to strengthen programs for continued viability and success. - Strong administrative expertise, attention to detail and performance to ensure increased efficiency and effectiveness of contracted services. - Ability to interpret complex government regulations and contract obligations to ensure programmatic and financial compliance for multiple grant programs. - Plan, prepare, and submit funding applications and all required programmatic/fiscal reports by established due dates, most specifically for HUD's Continuum of Care Program and any other federal, state, or local programs administered by the department as assigned. - Conduct programmatic monitoring as required to evaluate compliance with program regulations; prepare and distribute monitoring reports to non-profit organizations. - Work within the Chester County Homeless Management Information System (CC HMIS) to track data quality, contract requirements, and contract outcomes and other variables for the activities assigned. - Oversee data collection requirements for state and federal programs using assigned reporting tools, including the Chester County Homeless Management Information System (HMIS). - Review vouchers and invoicing for valid expenditures and consistency in billing, monitor budgets, and track progress within DCD's Grants Information Financial Tracking System (GIFTS) for compliance with federal Uniform Guidance requirements. - Participate and contribute to grant writing opportunities as assigned. - Respond to requests for information, including internal/external requests for data. - Prepare for, coordinate, and facilitate meetings with non-profit organizations, consumers, County departments, and other interested parties. - Represent the department/county at committee meetings, presentations, forums, workshops, advisory boards, trainings, media events, and professional development conferences as assigned. - Prepare for, coordinate, and facilitate workshops and specialized training opportunities for non-profit organizations, consumers, County departments and other interested parties (e.g., targeted population case conferencing, Built for Zero sessions and HMIS data entry). - Perform other duties, tasks, and special projects, as assigned. - Bachelor's degree from an accredited four-year college or university, or equivalent combination of education and experience. - Minimum of two years of job related experience. - Excellent verbal and written communication skills. - Intermediate skill to use a personal computer and various software programs. - Knowledge and skill with office equipment. - Strong customer service skills. - Strong organizational and time management skills. - Ability to work independently and proceed with objectives. - Accurate and detail oriented. - Ability to maintain confidential information and handle sensitive client-level data. - Ability to work as part of a team. Preferred Skills, Knowledge & Experience: - Knowledge of federal, state, and local program regulations and funding guidelines, including U.S. Department of Housing and Urban Development (HUD) Continuum of Care, Emergency Solutions Grant, and Community Development Block Grant programs; Community Services Block Grant program. - Prior leadership experience in a collaborative work environment. - Ability to use appropriate decision making skills to carry out written or verbal instructions. - Strong professional ethics. - Ability to handle and resolve recurring problems. - Ability to establish priorities and adjust as needed (remain focused on daily operations). - Ability to carry tasks to completion. - Strong interpersonal skills. - Ability to multi-task. - General knowledge and understanding of County of Chester policies and procedures. Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy. Computer Skills: To perform this job successfully, an individual should have: - Intermediate Microsoft Office skills - Basic Adobe Acrobat Pro skills - Basic Internet skills (for research purposes) - Basic online meeting skills (Zoom, Microsoft Teams, Webex, etc.) - Working knowledge of Homeless Management Information Systems, GIFTS Online (Blackbaud Grantmaking), E-Snaps, HUD HDX, and Sage Physical Demands: While performing the duties of this position, the employee is frequently required to stand, walk, sit, and talk or hear. Occasionally, the employee will need to reach above shoulders, climb stairs, and lift items. On rare occasions, the employee will need to work with arms above shoulders; kneel, stoop, crouch or squat; and twist or rotate at the waist. There are no special vision requirements listed for this position. Work Environment: - The noise level in the work environment is usually quiet to moderate. - The position may work under the guidance of a Hybrid Remote Work Procedure. Other: - Ability to work extended hours and/or weekends, as assigned and if necessary. - This position requires professionalism, strong decision-making, and communication skills and the ability to work within a collaborative team environment.