Role Description With some guidance and/or direction, leads client service for middle and large accounts. Collaborates closely with senior colleagues on strategy design and renewal messaging. May independently lead ALL messaging on small accounts without guidance. Primary Responsibilities - Create and deliver WIA service plan - Prepare for and participate in strategy meeting - Review exposures against coverages and perform gap analysis - Collaborate on mid-market placements and work with Subject Matter Experts to ensure smooth and efficient placement processes, offering insights and recommendations - Review, finalize and participate in proposal meeting - Document clients' order to bind and review binder for accuracy - Participate in post renewal meeting - Participate in stewardship planning and delivery for large clients - Oversight of confirmation of coverage, policies, endorsements, and audits as applicable Other Responsibilities, as applicable - Setup and maintain account details, contacts, and policy information in EPIC - Summarize loss history - Summarize current programs and expiring exposures - Draft finance contracts and create premium billing allocations - Review carrier invoices - Coordinate and finalize policy check - Coordinate audits Qualifications - 3+ years’ experience in Property & Casualty with a comprehensive understanding of insurance coverages - Must hold state Property & Casualty insurance license Requirements - Maintains effective relationships with clients, co-workers, and colleagues - Viewed as a team player and is cooperative and collaborative - Able to obtain firsthand customer information and use it for improvements in placements and services - Has an understanding of guaranteed cost program design and coverage forms - Able to provide consultation of coverage needs - Strong written, oral, and interpersonal communication skills - Sets to achieve day-to-day objectives within the context of specified solutions - Develops and implements work plans for completing projects - Able to consistently perform/produce quality work - Understands the urgency in various tasks and consistently meets timelines - Proficient in self-serve portals and manages client training and utilization - Strong understanding of Excel - Follows a well-established set of activities - Able to solve difficult problems that are not routine, but not overly complex - Ability to work in a fast-paced environment with some instruction and a high degree of accuracy and attention to detail - Provides resolution to a diverse range of problems - Uses critical thinking to identify key barriers to resolve complex situations - Able to solve complex problems by taking a new perspective using standard product/service Education - HS Diploma or equivalent Physical Demands & Working Conditions - Office work involves working at a desk most of the time, using a stand-up/sit-down adjustable desk - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects - Typing, grasping, and repetitive motion typically is required every day - Walking and standing are required occasionally

Role Description We are looking for a Senior Account Manager to help expand our client portfolio in the U.S. and Canada by bringing and growing trusted client relationships. This role is ideal for someone who has sold IT staffing, staff augmentation, nearshore outsourcing, software development outsourcing, or talent solutions to North American companies. You will introduce clients to Workana’s LATAM contractor and nearshore talent model, generate new opportunities, and manage accounts through long-term growth. This is a highly commercial role, so you should be comfortable working without inbound leads and confident in your ability to open doors through your own network and sales efforts. Responsibilities - Own and grow a portfolio of clients across the U.S. and Canada. - Generate new business opportunities through outbound sales, referrals, past client relationships, networking, and strategic prospecting. - Identify client hiring needs and translate them into clear requirements for Workana’s recruiting and delivery teams. - Partner with internal recruiting and operations teams to ensure strong delivery, client satisfaction, and retention. - Expand existing accounts through upselling, cross-selling, and identifying new hiring or outsourcing opportunities. - Manage the full commercial cycle, from initial conversations and needs discovery to proposals, negotiation, onboarding, and account growth. - Track pipeline, revenue opportunities, client activity, and account performance. - Proactively address client concerns and ensure Workana is positioned as a trusted long-term talent partner. Qualifications - 5+ years of experience in account management, business development, client partnerships, or sales within IT staffing, recruiting, staff augmentation, nearshore outsourcing, software development outsourcing, or talent solutions. - Experience selling contractor, staffing, outsourcing, or remote talent services to companies in the U.S. and/or Canada. - Strong existing network or book of client relationships with companies that may need nearshore LATAM talent. - Proven ability to generate new leads and open new accounts without depending on inbound lead flow. - Track record of owning revenue, managing client relationships, and growing accounts through expansion, upselling, or cross-selling. - Strong understanding of how companies buy staffing, contractor, outsourcing, or software delivery services. - Ability to build trust with senior stakeholders, including founders, executives, hiring managers, talent leaders, and technology leaders. - Experience working in entrepreneurial, high-ownership, or performance-based environments. - Based in the U.S. or Canada. Benefits - Remote-first role based in the U.S. or Canada. - Work with one of the largest remote talent platforms in Latin America. - Opportunity to directly shape Workana’s expansion in North America. - High-impact commercial role with ownership over client growth and revenue. - Uncapped commission structure tied directly to generated net revenue.

• Independently manage executed workflows within targeting, optimization, measurement & clean room processes, coordinating internal and external stakeholders to ensure timely and accurate delivery of work • Interact with clients at both the advertiser and agency for engagements across Circana’s Media Product Portfolio • Support client needs in a timely and efficient manner demonstrating critical thinking and problem solving, and commitment to quality and excellent client service • Engage cross-functionally with other internal teams to deliver solutions to clients and/or proactively resolve client issues

• Develop and deliver strategies that hit sales targets and expand our footprint. • Work closely with customers to understand their needs and support long‑term success. • Partner with Corporate Accounts, Marketing, Pricing and Applications teams to deliver the best solutions. • Keep a sharp, prioritised view of opportunities to maximise revenue. • Retain existing business while actively identifying new sales opportunities. • Help wastewater customers with their technical queries. • Guide customers through product performance, troubleshooting, and application insights.