Title: Mid-Market Sales Development Representative Outbound AU – Remote Location: Sydney, New South Wales 2000 , Australia Department: Sales – SDR team Job Description: Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. - We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission - We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy - We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale - We are Apolitical – we do not take a position on political or social topics, unless it relates to our Mission - We Live by Our Values – we role model our values 100% of the time - We Expect High Performance – we set a high standard and we’re not satisfied with being average This role As an Mid-Market Sales Development Representative, you’ll be working with our sales team and will be instrumental in shaping the growth of Employment Hero within the mid-market segment by identifying, nurturing, and qualifying sales opportunities that directly contribute to our BHAG of revolutionising workforce management. Your key focus areas will be: - Sourcing and qualifying new sales opportunities specifically within the mid-market segment. - Driving growth within the mid-market segment by consistently exceeding sales targets and developing strong relationships with potential clients. - Conducting discovery calls to deeply understand the unique needs of mid-market clients and tailoring our solutions accordingly. - Collaborating with Account Executives to ensure the smooth handover of qualified opportunities and help close sales. This will include: - Sourcing new sales opportunities in the Mid-Market Segment 151+ employees and above. Identifying and developing sales opportunities specifically within the mid-market segment through inbound lead follow-up and outbound cold calls and emails. - Conduct discovery calls to understand the unique needs and requirements of mid-market clients, tailoring our solutions to their specific circumstances. - Qualify and route potential opportunities to the appropriate Account Executives for further development and eventual closure. - Research mid-market accounts, identify key decision-makers, and generate interest in Employment Hero’s offerings for this market. - Maintain and expand your database of mid-market prospects within your assigned segment. - Collaborate with the sales team to conduct effective online demonstrations of our software to mid-market prospects when necessary. Who you are To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring: - Proven Sales Experience with a Mid-Market Focus: Demonstrated experience in high-volume inside sales, particularly within the mid-market segment. - Over-Achievement: A track record of consistently exceeding targets and goals in the mid-market sector. - Phone Skills: Strong phone presence and the resilience to engage in phone communication throughout the day, particularly with mid-market clients. - Communication Skills: Excellent verbal and written communication skills are a must, especially when dealing with mid-market clients. - Listening and Presentation for the Mid-Market: Proficiency in active listening and presentation skills, tailored for mid-market audiences. - Time Management: Ability to multitask, prioritise tasks effectively, and manage time efficiently, with a focus on mid-market leads and prospects. What we can offer At Employment Hero, we don’t just talk about a better way to work – we live it. Joining Employment Hero means: - You will work remotely, with the flexibility to own your time and impact - You will access cutting-edge tools to amplify your work, knowledge and outputs - You’ll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life - You’ll own ESOP (employee share options) in one of the world’s fastest-growing tech companies - You’ll also have access to a wide range of benefits that includes: a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that’s right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities At Employment Hero, we are committed to safeguarding the privacy of your application data. Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.