Role Description As an ERP Service Manager, you are responsible for the overall management, support, and continuous improvement of the organization’s Enterprise Resource Planning (ERP) systems, predominately Infor LN (Cloud). This role ensures the ERP platform operates efficiently, aligns with business needs, and delivers high-quality service to end users. You will act as a bridge between IT, business stakeholders, and external vendors. - Infor LN Service Management - Own end-to-end service delivery for the Infor LN environment including managing incidents, service requests and problem resolutions. - Ensure system availability, performance, and reliability across all LN modules. - Oversee system monitoring, batch jobs, and interface processing. - Application & Functional Support - Support and optimize key Infor LN modules (Finance, Manufacturing, Supply Chain, Warehousing, Projects). - Ensure correct configuration and usage of LN parameters, workflows, and business logic. - Infor Ecosystem & Integrations - Manage integration between Infor LN and other systems (e.g., CRM, BI tools, MES, WMS) ensuring data consistency and integrity across platforms. - Release & Change Management - Coordinate Infor LN updates, patches, and upgrades (including cloud releases). - Manage testing cycles (SIT, UAT) and ensure smooth deployment of changes. - Maintain change control processes aligned with ITIL best practice. - Continuous Improvement - Drive and identify optimization initiatives within Infor LN to improve efficiency and user experience. Qualifications - Previous experience managing Infor LN (formerly Baan) ERP system from a service point of view. - Experience making and actioning development requests to the system. - Experience in a manufacturing environment is advantageous. - Experience creating documentation, SOPs, and policy writing to support implementation and compliance to controls. - ITIL certification is advantageous. Requirements - Ability to manage incidents, service requests, and problem resolutions. - Strong understanding of system availability, performance, and reliability. - Experience in overseeing system monitoring and batch jobs. - Capability to manage integrations between Infor LN and other systems. - Experience in coordinating updates, patches, and upgrades. - Ability to manage testing cycles and deployment of changes. - Drive for continuous improvement initiatives. Benefits - An interesting and varied field to work in. - An environment where you can learn and grow through constant development opportunities. - Company cash health care plan with an extensive range of benefits.

Territory Sales Manager - Animal Health GBR Remote - UK I am recruiting on behalf of a rapidly expanding and highly respected company within the animal health sector. Due of their continued growth, they are now building a brand new sales team focused specifically on developing their presence within the agricultural trade and merchant channel. This is a key strategic investment for the business, and they are looking for a driven, commercially minded sales professional to play a pivotal role in building territory success and strengthening relationships across this market. This is a genuinely exciting opportunity to join a progressive organisation with a supportive, collaborative culture and clear progression opportunities. The company is heavily investing in its product portfolio and people, creating strong momentum and long-term career potential. The Role As Territory Sales Manager, you will be responsible for building and developing a new territory, selling a portfolio of animal health and nutritional products, with a strong focus on ruminant livestock. Key Responsibilities: - Developing and growing relationships within the agricultural trade and merchant channel - Building a new territory from the ground up, identifying and securing new business opportunities - Supporting merchant partners and their teams to drive product awareness and sales - Conducting dual calls on-farm and providing support alongside merchant customers - Acting as a brand ambassador and increasing visibility and market share within your territory - Managing your territory proactively, planning and executing effective sales strategies About You: We are looking for a motivated, proactive individual with a genuine passion for agriculture and animal health. You will ideally have: - Proven experience in sales, business development or territory management (3 years +) - Experience selling into the agricultural trade or merchant channel - Strong commercial awareness and the drive to build a successful territory - A qualification in agriculture, animal science or a related field (desirable) - Excellent relationship-building and communication skills - A self-starting attitude with energy, ambition and resilience What's On Offer? - Base salary of up to £50K DOE - Generous bonus structure - Company car - Excellent career progression opportunities as the company continues to grow - The chance to join a supportive, ambitious and forward-thinking organisation This is an outstanding opportunity for someone looking to build a long-term career within animal health sales and be part of an exciting growth journey.

Job Description About us HiBob helps modern, mid-size businesses transform the way they manage people, giving HR and managers all they need to connect, engage, develop, and retain top talent. Since 2015, we've achieved consecutive triple-digit year-over-year growth, all backed by our amazing team of Bobbers from across the globe, making us the choice HRIS of over 3000 midsize and multinational companies. Our HR platform is intuitive, data-driven, and built for the way people work today: globally, remotely, and collaboratively. Fast-growing companies across the globe such as what3words, Fiverr, and VaynerMedia rely upon Bob to help them create the best work experiences for their people. The Professional Services team sits within the Customer Success department in HiBob. Within Professional Services we are responsible for providing consultation and enablement to HiBob customers. Supporting them through the implementation of HiBob to ensure they get the best out of the solution. Come and be you with us Being a Bobber is all about being you. We want you to bring all parts of yourself to work, giving you the freedom and confidence to be the best you and do your best work. If that's bubbly, shy, precise, funny, bold, kind, honest, brilliant, or anything in between, we're waiting with open arms. Come join us. Job Requirements Requirements are often considered a measure of how equipped you are to do the job, but sometimes, they aren't the only factor. If you don't have enough experience, or not all the skills, we'd still like to hear from you. This could be the perfect fit for you and us. Learning and Development is at the heart of HiBob, so don't exclude yourself if you don't tick off all of the below items which are desirable, but not essential to have from day one. - Proven ability to hire, mentor, and develop diverse Professional Service Teams with 2 years experience in managing Professional Service teams. - Exceptional relationship-building and stakeholder engagement skills, including C-suite communication. - Proven expertise of utilising AI Professional Service tools - Strong negotiation and conflict-resolution abilities - Experience in executing Implementation Professional Services in a SaaS environment. - Skilled capacity management and team development - Demonstrated ability to manage the P&L of a Professional Services team - Ability to manage a wide portfolio of individual and team projects. - Strong understanding of SaaS and the technology industry - Knowledge of HR - highly regarded - Experience in project management - Strong problem-solving skills and an ability to think outside of the box - Ability to interact with product specialists and development teams around delivery/roadmap - A can-do approach with the ability to thrive under pressure - Excellent client-facing and internal communication skills - Solid organizational skills including attention to detail and multitasking skills - A strong work ethic, integrity and desire to succeed Job Responsibilities About You We are looking for an experienced, energetic and positive manager within our Professional Services team. You will have great interpersonal skills as well as a strong bias towards excellent client service. You will be analytical and have great organisational skills. You are a quick learner and serious about making an impact. What will you do? - Manage, mentor and enable a team of Implementation Managers. - Work closely with customers with the drive to help them achieve their business goals and promote best practice. - Oversee and be accountable for the portfolio of projects owned by your team. - Partner with HiBob's Go To Market organization in outlining excellence in service delivery. - Collaborate with both Customer and Prospects, building bespoke Statements of Work and Project Plans to align to delivery. - Become a trusted advisor and ambassador of change in our customers' workspace. - Be an advocate for our customers in collaborating with other departments across the organisation, including Product and Development. - Be the main point of contact for our clients from point of sale through to deployment. - Gather system requirements and business objectives from customers. - Assess how best to configure the platform and provide guidance on best practices and successful deployment. - Meet and exceed department KPIs through data-driven analysis, planning and execution. - Identify and analyze project risks & dependencies on an ongoing basis. - Work cross-functionally with our Sales, CS Engineers, Product & Account teams. Benefits Join our village HiBob is a village filled with amazing people and we're especially proud of that. It's a place where Bobbers can be themselves. We're about fun, dreams, hopes and ambition, just as much as we are about precision, growth, and top performance. Becoming a Bobber means you'll receive competitive compensation, benefits, and pre-IPO equity alongside all of this: - Company share options plan - We have a flexible hybrid working model - Work from home allowance- to get your home office set up! - Payment for sick leave from the first day - 2 Social Impact days per year for volunteering - Annual Headspace subscription and wellness benefits - Awesome employee referral program- $2,500 for each successful referral with an additional ambassador programme - 10 bis or cibus/wolt- you get to pick! - Transportation allowance - Dog-friendly - Temporary remote work from anywhere in the world for up to 2 months (after 6 months of employment) - Fun company and team social events (locally and virtually with our global teams) - Bob balance days - 4 additional days within a calendar year - Enjoy a company-wide long weekend at the beginning of each quarter

Relationship Manager Dallas, TX As a Relationship Manager at Altruist, you’ll own growth, adoption, and retention for a portfolio of high‑value RIA firms on our custodial platform. You are the primary point of contact and strategic partner for firm leadership and key stakeholders helping them grow, compete, and succeed by fully leveraging Altruist across their books of business. You will bring the “best of Altruist” to your firms by orchestrating cross‑functional resources and by proactively identifying opportunities to improve their efficiency, profitability, and client experience. You’ll combine deep RIA industry knowledge, consultative relationship skills, and disciplined account management to drive net new assets, expand share of wallet, and move Altruist up the buy/sell hierarchy within each firm. This role is ideal for someone who loves building long‑term, high‑trust relationships while being directly accountable for ambitious growth and retention targets. Your impact Strategic relationship leadership - Serve as the primary relationship owner for a portfolio of advisor firms, including complex, multi‑stakeholder “top tier” relationships. - Develop a deep understanding of each firm’s strategy, economics, client segments, service model, and technology stack and how Altruist can help them grow, operate more efficiently, and elevate their client experience. - Position Altruist as a strategic partner rather than a vendor by aligning on multi‑year plans, quantifying impact, and continuously expanding the breadth and depth of services used. Growth, adoption, and retention - Consistently meet or exceed quarterly and annual growth, adoption, and retention targets for your book of business. - Drive net new assets, increased household penetration, and expanded usage of key Altruist capabilities ( Model Marketplace, Direct Indexing, HYC, Tax Loss Harvesting, ALTS, Margin) - Identify at‑risk relationships early, create clear recovery plans, and execute them with urgency and discipline. Advisor practice consulting & business reviews - Conduct structured business reviews with firm leadership that connect Altruist’s platform and services to firm‑level KPIs (growth, efficiency, profitability, client experience, risk). - Provide practice management and operational insights drawing on your knowledge of RIA technology, operations, fee structures, and competition to help firms modernize and scale. Cross‑functional orchestration & advocacy - Coordinate closely with Sales, Service and Product to proactively anticipate client needs and resolve issues as they arise. - Bring the “best of Altruist” to your firms by aligning the right internal experts and programs to each opportunity or challenge. - Systematically capture advisor feedback and surface insights that shape product roadmap, marketing campaigns, relationship management plays, and go‑to‑market strategy. Events, education, and thought leadership - Partner with Marketing and Sales to organize and participate in client events, workshops, and webinars (virtual and in‑person) that deepen relationships, drive product adoption, and position Altruist as a thought partner. Operational excellence & discipline - Maintain accurate and complete records of engagements, opportunities, account plans, and forecasts in Salesforce to ensure clear visibility and predictability for leadership. - Run a disciplined operating cadence for your book (QBRs, pipeline reviews, adoption reviews, executive check‑ins) and continuously refine it based on impact. - Demonstrate coachability and a growth mindset by actively seeking, absorbing, and applying feedback from revenue and relationship management leadership. - Travel as needed to meet with key firms, attend events, and deepen strategic relationships (estimated up to ~25–40%, depending on territory needs). What you bring - 5+ years of experience in: - Relationship management or sales at a B2B financial services, custodial, or advisor‑focused fintech organization, or - As an independent financial advisor or RIA home‑office leader, or - Consulting in financial services at a top‑tier management consulting firm with a focus on wealth/RIA. - Demonstrated expertise across the RIA industry, including: - Core technology (custodial platforms, CRM, portfolio accounting, planning, client portals), - Sales and business development dynamics, - Operations and practice management, - Compliance, competition, and fee structures. - Active FINRA Series 7 and 63 licenses - Proficiency with Google Workspace, Salesforce, Slack, and other modern sales/CS tools. - Proven track record of exceeding growth, retention, and relationship KPIs in a fast‑paced, high‑growth environment. - Strong consultative sales and relationship management skills, with the ability to influence senior‑level stakeholders, run complex multi‑threaded conversations, and lead executive‑level business reviews. - Exceptional verbal, written, and presentation skills; able to translate complex concepts into clear, actionable narratives for advisors, executives, and internal teams. - Ability to quickly understand complex product features and workflows and connect them to tangible business outcomes for advisor firms and their clients. - High standards for execution, with a bias toward data‑driven decision‑making, continuous improvement, and team collaboration. - Strong organizational skills with the ability to manage a large, diverse book of business, prioritize effectively, and maintain a disciplined rhythm of business. Bonus points - Prior experience at a custodial platform, RIA aggregator, TAMP, or advisor‑focused fintech provider. - Experience designing or executing advisor practice management initiatives (e.g., segmentation, service model design, pricing strategy, operational diagnostics). Dallas, TX salary range $90,000 - $130,000 USD What we bring Attracting and retaining top-tier talent is a priority. We are proud of the culture we’ve built and are cognizant of the ever-changing professional landscape. Our dynamic offering of perks and benefits are tailored for you to feel your best while doing your best. - A hybrid work schedule for most positions to promote strong, in-person collaboration. - Stunning, amenity-filled office spaces in Culver City, CA, San Francisco, CA, and Dallas, TX. Our offices are intentionally designed for comfort, collaboration, and productivity. - Competitive pay and equity for eligible positions. - Premium healthcare, dental, and vision insurance plans (HMO and PPO). - 401k savings plan with a 4% match and immediate vesting. - 16 week paid parental leave after one year of employment. - Professional growth and development opportunities including an employee mobility program and an annual L&D budget allocation for each employee. - Company perks program (includes discounts on pet insurance, fitness, cell phone plans, and travel, etc.). - Financial guidance program (includes counseling on navigating debt, tracking personal spend, saving and planning goals, home-purchasing preparedness, etc.). - One month work from anywhere policy (with the exception of a few countries).