As a leading international manufacturer of specialist superalloys and high-performance alloy components, we provide critical solutions to some of the world’s most demanding industries, including aerospace, Industrial Gas Turbines, automotive, medical, and other specialist sectors. With a heritage spanning nearly 250 years, we’ve built a global reputation for technical excellence, innovation, and engineering that performs where it matters most. Today, we operate across 20 sites worldwide, employing almost 3,000 professionals. At Doncasters, we believe in doing things the right way. That means acting with integrity, delivering with commitment, and working as one team to achieve more, together. Join us and contribute to a legacy built on performance, precision, and the values that drive us forward - excellence, commitment, teamwork, and integrity.
ERP Systems Manager
Location
United Kingdom
Posted
24 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
ERP Systems Manager
Doncasters
Role Description As an ERP Service Manager, you are responsible for the overall management, support, and continuous improvement of the organization’s Enterprise Resource Planning (ERP) systems, predominately Infor LN (Cloud). This role ensures the ERP platform operates efficiently, aligns with business needs, and delivers high-quality service to end users. You will act as a bridge between IT, business stakeholders, and external vendors. - Infor LN Service Management - Own end-to-end service delivery for the Infor LN environment including managing incidents, service requests and problem resolutions. - Ensure system availability, performance, and reliability across all LN modules. - Oversee system monitoring, batch jobs, and interface processing. - Application & Functional Support - Support and optimize key Infor LN modules (Finance, Manufacturing, Supply Chain, Warehousing, Projects). - Ensure correct configuration and usage of LN parameters, workflows, and business logic. - Infor Ecosystem & Integrations - Manage integration between Infor LN and other systems (e.g., CRM, BI tools, MES, WMS) ensuring data consistency and integrity across platforms. - Release & Change Management - Coordinate Infor LN updates, patches, and upgrades (including cloud releases). - Manage testing cycles (SIT, UAT) and ensure smooth deployment of changes. - Maintain change control processes aligned with ITIL best practice. - Continuous Improvement - Drive and identify optimization initiatives within Infor LN to improve efficiency and user experience. Qualifications - Previous experience managing Infor LN (formerly Baan) ERP system from a service point of view. - Experience making and actioning development requests to the system. - Experience in a manufacturing environment is advantageous. - Experience creating documentation, SOPs, and policy writing to support implementation and compliance to controls. - ITIL certification is advantageous. Requirements - Ability to manage incidents, service requests, and problem resolutions. - Strong understanding of system availability, performance, and reliability. - Experience in overseeing system monitoring and batch jobs. - Capability to manage integrations between Infor LN and other systems. - Experience in coordinating updates, patches, and upgrades. - Ability to manage testing cycles and deployment of changes. - Drive for continuous improvement initiatives. Benefits - An interesting and varied field to work in. - An environment where you can learn and grow through constant development opportunities. - Company cash health care plan with an extensive range of benefits.
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