Role Description In the role of Casino Operations Associate, you will be an integral part of our talented Casino Team, dedicated to delivering players a world-class casino experience. This role collaborates closely with the Casino Promotions, Casino Engineering, and Player Support teams to ensure seamless casino operations and an engaging user experience. - Plan and execute on RSI’s game roadmap and casino lobby strategy. - Coordinate with the game release team to facilitate new content releases, ensuring all regulatory and QA approvals are secured before launch. - Evaluate and execute on the ordering of the casino lobby based on game performance metrics and management guidelines to present the most relevant casino games to players. - Evaluate the casino user experience through your continued site interaction and provide feedback to product for future developments. - Work with the Casino Promotions Team to create and position casino lobby categories and highlight ongoing promotions and CRM. - Perform competitive analysis to ensure RSI’s content, exclusive, and product offering is market leading. - Manage requests for the creative team to ensure new game content is available for launch and promotion. - Adjust game lobby icons using Photoshop or other image editing software as needed to ensure high quality casino lobby assets as utilized. - Provide customers with an industry-leading experience. - Ensure casino content is always available; a flexible schedule is required. - Other duties as necessary and/or assigned. Qualifications - 2+ years of experience in online gaming or relevant casino experience. - Experience with casino operational and management tools. - Must be able to stand or sit and operate computers for extended periods of time. - Passionate about casino games. - Self-motivated and very reliable. - Team player. - Ability to multi-task and work well under pressure. Requirements - In this position, you may be required to obtain and maintain a license with one or more gaming regulatory agencies. - Must meet the relevant eligibility requirements and be eligible to obtain and hold such license at all times of your employment. Benefits - Discretionary annual company bonus (Eligibility Varies by Role). - 401(k) plan with 100% company match on the first 4%. - Comprehensive medical coverage (HSA & FSA plans), dental, and vision insurance. - Paid Time Off (Eligibility Varies by Role). - Employee Assistance Program (EAP). Company Description Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, currently operating real-money gaming with our brands: BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming businesses to create amazing, integrated experiences that keep players in the game.

• Support the team daily across artist relations, operations, and social media • Reach out to artists via social networks and other platforms • Present PUSH., its services, and opportunities to targeted artists • Participate in sign-up campaigns and visibility initiatives • Follow up with interested artists and track communications • Update tracking spreadsheets and organizational tools • Help manage ongoing operations • Assist in coordinating events, live sessions, Q&As, and activations • Handle daily follow-up of various operational tasks • Help publish content on social media • Manage WhatsApp groups reserved for PUSH premium subscribers • Respond to basic artist inquiries • Maintain an active and well-organized community

• Own delivery operations at a fast-growing UK content agency • run the weekly control sheet • coordinate editors, shooters, account managers, and support staff • assign and rebalance work • chase blockers aggressively • enforce deadlines • spot operational risks before clients feel them • make sure work is moving every single day • Build and own the weekly delivery control sheet across all active clients • Turn shoots, footage, client requests, and internal discussions into clear actions fast • Enforce deadlines and follow up aggressively when work is slipping • Identify blockers early and make sure every blocker has an owner and next action • Keep work flowing across clipping, editing, approvals, revisions, and delivery • Run operational and production allocation meetings with clarity and control • Maintain operational hygiene across boards, folders, workflows, and production tracking • Reduce chaos, confusion, bottlenecks, and reactive firefighting as the company scales

• Provide administrative support for insurance operations and client services • Maintain and update policy records, client information, and operational documentation • Process insurance-related documentation, applications, and policy updates • Coordinate communication between clients, carriers, and internal departments • Monitor operational workflows to ensure timely processing and compliance • Assist with reporting, data entry, and record management tasks • Respond to client inquiries and resolve administrative issues professionally • Track deadlines, renewals, and outstanding documentation requirements • Support process improvement initiatives and operational efficiency • Ensure compliance with company policies and industry regulations