Role Description We're looking for a Medical Executive Virtual Assistant to provide remote clinical and administrative support for a multi-location healthcare group based in the United States. This is not a general VA role. You will be embedded in the daily operations of a U.S. clinic, handling patient communication, administrative workflows, and clinical support tasks under the direction of the client's team. If you hold an MD or PharmD and want a flexible remote role that still puts your training to use, this role is worth reading. What You'll Work On - Patient Communication and Inbox Management - Manage inbound and outbound patient communication including calls, texts, and inbox - Handle fax and email triage for the clinical team - Coordinate referrals and follow up to ensure nothing falls through - Clinical Support - Support prior authorization processes - Assist with lab result review and patient follow-up coordination - Prepare charts ahead of scheduled appointments - Perform quality checks and chart audits - Administrative and Documentation - Verify insurance and manage documentation and medical records tasks - Maintain organized, accurate records across all patient interactions - Work within monitored, secure systems provided for client access Qualifications - Medical degree (MD) or pharmacy degree (PharmD), required not preferred - Fluent English, spoken and written, with clear and professional communication - Comfortable working directly with U.S.-based clinical and administrative staff - Solid understanding of HIPAA compliance and patient confidentiality standards - Experience with EMR or EHR systems, with eClinicalWorks familiarity as a strong plus - Detail-oriented and organized: you close the loop without being asked - Able to work on a U.S. time zone schedule - Stable internet connection and a private workspace Nice to Have - Prior authorization or insurance verification experience - Familiarity with U.S. referral coordination workflows - Experience in a remote healthcare support or telehealth environment How to Apply Please include: - Your updated resume - A short Loom video (1 to 2 minutes) introducing yourself, describing your clinical background, and explaining how your medical training translates to this type of remote support role Only candidates who submit a Loom video will be moved to the next step of the hiring process. Application Process Overview Our comprehensive selection process ensures we find the right fit for both you and our clients: - Initial Application - Submit your application and complete our prequalifying questions - Video Introduction - Record a video introduction to showcase your communication skills and work experience - Role-Specific Assessment - Complete a homework assignment tailored to the position (if applicable) - Recruitment Interview - Initial screening with our talent team - Executive Interview - Meet with senior leadership to discuss role alignment - Client Interview - Final interview with the client team you'd be supporting - Background & Reference Check - Professional reference verification - Job Offer - Successful candidates receive a formal offer to join the team Each stage is designed to evaluate your fit for the role while giving you insights into our company culture and expectations. We'll keep you informed throughout the process and provide feedback at each step.

• Manage and respond to client email inquiries • Coordinate client bookings and scheduling • Send intake forms, documentation, and onboarding materials • Ensure all client communication is professional and error-free • Maintain organization across calendars, inboxes, and workflows • Follow established SOPs and internal processes • Monitor Instagram and social media DMs for inquiries • Respond to basic customer messages and comments • Escalate important opportunities or high-profile inquiries • Ensure no inbound communication is missed • Upload products and images to Shopify • Format and publish product listings • Add product descriptions and organize backend content • Maintain accuracy and consistency across the website • Track student enrollments and participation • Maintain spreadsheets and records • Send login credentials and course access information • Respond to student inquiries and administrative questions

Bilingual Executive Assistant Ottawa, ON Remote #27940 Job Type Permanent Industry Non-Profit and Charities Language English,French Salary $34.00 - per Hour Specialization Professional Vacancies Existing Vacancy Job Description Location: Ottawa, ON (Hybrid, maximum once a week on-site) Language: Fully bilingual in English and French, with strong written and verbal communication in both Background Check Requirement: Reference checks required About the Opportunity Our client, a respected national not-for-profit and membership-based organization, is seeking a bilingual Executive Assistant to support its President and CEO during a period of strategic growth and transformation. This is a unique opportunity to play a central role in advancing initiatives that support research, collaboration, and knowledge-sharing across Canada’s academic and professional communities. Working closely with senior leadership, you will act as a trusted partner, helping to streamline executive operations, strengthen governance practices, and elevate communications at the highest level. This role offers meaningful exposure to Board-level engagement and the chance to contribute to an organization with national reach and impact. What’s In It for You • A flexible, part-time schedule that supports work-life balance • A collaborative and mission-driven team environment • Meaningful exposure to executive leadership and governance processes • The opportunity to contribute to a nationally impactful organization • A stable, long-term role with room to refine and improve processes Your Responsibilities • You’ll act as a strategic partner to the President and CEO, managing priorities, anticipating needs, and ensuring smooth day-to-day operations • You’ll oversee calendar management, coordinate meetings, and support logistics for internal and external engagements • You’ll lead the preparation of Board and committee materials, ensuring accuracy, professionalism, and alignment • You’ll draft and edit executive communications, including correspondence, presentations, and summaries in both official languages • You’ll establish and maintain organized workflows, tracking decisions and following up on key action items Skills and Qualifications • 5+ years of experience supporting a CEO, President, or senior executive in a complex environment • Full bilingual proficiency in English and French, with exceptional writing and editing skills • Demonstrated experience supporting Board governance processes and senior leadership teams • Strong organizational skills with an anticipatory, solutions-focused mindset • High level of discretion and professionalism when handling sensitive information • Proficiency with Microsoft 365, virtual collaboration tools, and digital document management systems

Role Description We are hiring an experienced RN Medical Virtual Assistant to support a U.S.-based healthcare and patient advocacy organization focused on compassionate, patient-centered care. This role is ideal for Registered Nurses (RNs) looking to transition into a long-term remote healthcare career while still utilizing their clinical knowledge, patient assessment skills, and care coordination experience. You will work closely with leadership and patients to support: - Virtual patient assessments - Care planning and follow-ups - Medicare navigation - Medication reconciliation - Care coordination and administrative support The company utilizes an AI-assisted healthcare platform to streamline workflows, patient interviews, and documentation while maintaining high-quality patient care. Qualifications - Minimum 2 years of nursing experience - Registered Nurse (RN) preferred - Strong clinical assessment and patient care planning skills - Experience in care coordination, patient follow-ups, and remote patient support or virtual healthcare - Strong understanding of healthcare workflows and patient care systems - Excellent English communication skills (written and verbal) - Highly organized with strong multitasking abilities Requirements - Must be proficient in speaking and writing English very clearly - Must have relevant work experience - Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] - Must be available for video meetings with your camera on (when needed) - Device: Reliable laptop or desktop computer - Internet: High-speed connection (minimum 10 Mbps) - Audio: Noise-canceling headset - Video: Webcam for virtual meetings - Workspace: Quiet, professional environment Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance