• Manage and respond to client email inquiries • Coordinate client bookings and scheduling • Send intake forms, documentation, and onboarding materials • Ensure all client communication is professional and error-free • Maintain organization across calendars, inboxes, and workflows • Follow established SOPs and internal processes • Monitor Instagram and social media DMs for inquiries • Respond to basic customer messages and comments • Escalate important opportunities or high-profile inquiries • Ensure no inbound communication is missed • Upload products and images to Shopify • Format and publish product listings • Add product descriptions and organize backend content • Maintain accuracy and consistency across the website • Track student enrollments and participation • Maintain spreadsheets and records • Send login credentials and course access information • Respond to student inquiries and administrative questions

Bilingual Executive Assistant Ottawa, ON Remote #27940 Job Type Permanent Industry Non-Profit and Charities Language English,French Salary $34.00 - per Hour Specialization Professional Vacancies Existing Vacancy Job Description Location: Ottawa, ON (Hybrid, maximum once a week on-site) Language: Fully bilingual in English and French, with strong written and verbal communication in both Background Check Requirement: Reference checks required About the Opportunity Our client, a respected national not-for-profit and membership-based organization, is seeking a bilingual Executive Assistant to support its President and CEO during a period of strategic growth and transformation. This is a unique opportunity to play a central role in advancing initiatives that support research, collaboration, and knowledge-sharing across Canada’s academic and professional communities. Working closely with senior leadership, you will act as a trusted partner, helping to streamline executive operations, strengthen governance practices, and elevate communications at the highest level. This role offers meaningful exposure to Board-level engagement and the chance to contribute to an organization with national reach and impact. What’s In It for You • A flexible, part-time schedule that supports work-life balance • A collaborative and mission-driven team environment • Meaningful exposure to executive leadership and governance processes • The opportunity to contribute to a nationally impactful organization • A stable, long-term role with room to refine and improve processes Your Responsibilities • You’ll act as a strategic partner to the President and CEO, managing priorities, anticipating needs, and ensuring smooth day-to-day operations • You’ll oversee calendar management, coordinate meetings, and support logistics for internal and external engagements • You’ll lead the preparation of Board and committee materials, ensuring accuracy, professionalism, and alignment • You’ll draft and edit executive communications, including correspondence, presentations, and summaries in both official languages • You’ll establish and maintain organized workflows, tracking decisions and following up on key action items Skills and Qualifications • 5+ years of experience supporting a CEO, President, or senior executive in a complex environment • Full bilingual proficiency in English and French, with exceptional writing and editing skills • Demonstrated experience supporting Board governance processes and senior leadership teams • Strong organizational skills with an anticipatory, solutions-focused mindset • High level of discretion and professionalism when handling sensitive information • Proficiency with Microsoft 365, virtual collaboration tools, and digital document management systems

Role Description We are hiring an experienced RN Medical Virtual Assistant to support a U.S.-based healthcare and patient advocacy organization focused on compassionate, patient-centered care. This role is ideal for Registered Nurses (RNs) looking to transition into a long-term remote healthcare career while still utilizing their clinical knowledge, patient assessment skills, and care coordination experience. You will work closely with leadership and patients to support: - Virtual patient assessments - Care planning and follow-ups - Medicare navigation - Medication reconciliation - Care coordination and administrative support The company utilizes an AI-assisted healthcare platform to streamline workflows, patient interviews, and documentation while maintaining high-quality patient care. Qualifications - Minimum 2 years of nursing experience - Registered Nurse (RN) preferred - Strong clinical assessment and patient care planning skills - Experience in care coordination, patient follow-ups, and remote patient support or virtual healthcare - Strong understanding of healthcare workflows and patient care systems - Excellent English communication skills (written and verbal) - Highly organized with strong multitasking abilities Requirements - Must be proficient in speaking and writing English very clearly - Must have relevant work experience - Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory] - Must be available for video meetings with your camera on (when needed) - Device: Reliable laptop or desktop computer - Internet: High-speed connection (minimum 10 Mbps) - Audio: Noise-canceling headset - Video: Webcam for virtual meetings - Workspace: Quiet, professional environment Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance

• Conduct virtual patient assessments, including history-taking and health evaluations • Assist in developing and organizing patient care plans • Perform medication reconciliation and ensure medication accuracy • Coordinate follow-ups, patient check-ins, and ongoing care needs • Support Medicare navigation and provider research for patients • Monitor patient progress and ensure timely documentation • Manage patient caseloads and monthly care coordination activities • Coordinate with patients, caregivers, providers, home health teams, and other stakeholders • Ensure continuity of care through strong communication and organization • Maintain accurate patient records and care documentation • Provide scheduling and administrative support to the CEO • Coordinate transportation and patient logistics when needed • Support operational and executive-level tasks • Independently manage responsibilities and proactively initiate tasks • Utilize the company’s proprietary AI-assisted healthcare software for patient interviews, care plan structuring, and documentation workflows. • Ensure accurate, timely, and organized documentation • Maintain confidentiality and professionalism in all patient interactions