• Proactively engage with assigned enterprise customer accounts to understand business needs and communicate product value. • Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health. • Conduct regular QBRs (Quarterly Business Reviews) and account planning sessions to align on goals and identify growth opportunities. • Deliver tailored product demonstrations (RealGreen, PestPac) aligned to customer priorities and demo certification standards. • Manage the full expansion sales cycle: from needs discovery through negotiation and closing, including preparation of sales agreements. • Upsell and cross-sell additional products and services to drive ARR growth across parent and child accounts. • Maintain a healthy pipeline of whitespace opportunities; achieve monthly, quarterly, and yearly ARR quotas. • Ensure accurate forecasting, CRM hygiene, and pipeline management within Salesforce. • Collaborate cross-functionally with internal teams (support, product, sales engineering) to address client needs and ensure customer success. • Follow best practices in sales methodology (MEDDPICC) to consistently improve win rates.

• Serve as the dedicated relationship manager for a portfolio of VIP clients with AUM or trading volume above defined thresholds • Build and maintain strong, trust-based relationships with HNWIs, family offices, crypto funds, and institutional traders • Conduct regular business reviews and check-ins with top-tier clients to assess satisfaction and identify upsell opportunities • Act as the internal advocate for VIP clients, coordinating with product, compliance, and operations teams to resolve issues promptly • Proactively identify and onboard new VIP clients through referrals, industry events, and regional outreach campaigns • Drive trading volume growth, fee revenue, and product cross-sell (spot, derivatives, earn, OTC, and Web3 products) • Develop and execute territory-specific strategies to grow presence across Africa (Sub-Saharan and North Africa), Switzerland, and Pakistan • Represent the exchange at key conferences, summits, and community events in the assigned region • Stay current on competitive landscape, regulatory developments, and macro trends affecting crypto adoption in Africa, Switzerland, and Pakistan • Gather and relay client feedback to internal product and strategy teams to influence roadmap decisions • Identify emerging trends in trading behavior and asset preferences among VIP client segments

• Serve as the dedicated relationship manager for a portfolio of VIP clients with AUM or trading volume above defined thresholds • Build and maintain strong, trust-based relationships with HNWIs, family offices, crypto funds, and institutional traders • Conduct regular business reviews and check-ins with top-tier clients to assess satisfaction and identify upsell opportunities • Act as the internal advocate for VIP clients, coordinating with product, compliance, and operations teams to resolve issues promptly • Proactively identify and onboard new VIP clients through referrals, industry events, and regional outreach campaigns • Drive trading volume growth, fee revenue, and product cross-sell (spot, derivatives, earn, OTC, and Web3 products) • Develop and execute territory-specific strategies to grow presence across Africa (Sub-Saharan and North Africa), Switzerland, and Pakistan • Represent the exchange at key conferences, summits, and community events in the assigned region • Stay current on competitive landscape, regulatory developments, and macro trends affecting crypto adoption in Africa, Switzerland, and Pakistan • Gather and relay client feedback to internal product and strategy teams to influence roadmap decisions • Identify emerging trends in trading behavior and asset preferences among VIP client segments

Role Description Join an award-winning and talented organization that delivers world-class Staffing solutions. Working within a vibrant and passionate team of recruitment and sales professionals you will bring your energy and enthusiasm to help grow the firm by managing and growing national and regional key accounts in the staffing and MSP space. The Staffing Account Manager is a key role with a P&L responsibility and a primary goal of growing and managing a portfolio of accounts, including but not limited to technical, engineering, life sciences, and non-IT categories. The role also oversees a delivery team to give them direction and strategy on being successful on the accounts in your portfolio. What will you be doing day to day? - Responsible for managing and penetrating existing and new accounts and fulfilling client staffing needs within minimal time. - P&L Management, develop and maintain strategic account plans. - Ensure continuous client satisfaction. - Make regular onsite visits with clients and build rapport to foster a long-lasting, beneficial relationship. - Monitors and ensures adherence to client policies and procedures. - Help recruiters by relaying exact customer needs and opportunities to them. - Ensure proper 360-degree screening for all candidates is done before submittal. - Keep track of client scorecards, internal recruitment metrics, and healthy ratios for the team. - Find creative ways to reduce turnaround time without compromising quality. - Perform other duties and responsibilities as assigned. Qualifications - Bachelor’s degree or equivalency in work experience or education. - Experienced in Contingent staffing, MSP based clients. - Experience in one or multiple industries and domains such as IT, Engineering, Life Sciences, Non-IT. - 5+ years of overall experience with a proven track record in the Staffing Industry. - 3+ years of experience managing a team of recruiters and client-facing experience. Requirements - Leadership – Set and execute a clear vision, strategy, and/or goals. - Growth and Development – Know or learn what is needed to deliver results and successfully compete. - Possess solid knowledge and understanding of the training industry, trends, current learning technologies, assessments, and survey platforms. - Excellent interpersonal, communication, and presentation skills. - Must be Tech Savvy and up-to-date with current technologies and recruitment trends. - Be Persistent and Have a Never Give Up attitude towards roles that others were unable to fulfill. Company Description Headquartered in the Washington, D.C. metro area, Cynet Systems is an award-winning and one of the fastest-growing workforce solutions companies that help our clients realize their talent potential through custom staffing & recruiting solutions. For more information, please visit our website, www.cynetsystems.com.