• Support the design, development, and delivery of sales training programs, including onboarding support, role-based training, and ongoing skills development • Create, update, and maintain sales enablement materials and documentation across the sales lifecycle, including product knowledge, messaging, objection handling, and competitive insights • Regularly review and refresh enablement content to ensure alignment with current offerings, sales priorities, and market trends • Support sales process optimization efforts by documenting workflows, best practices, and sales methodologies • Partner with Sales Leadership and Operations to support effective CRM usage, data accuracy, and reporting discipline • Administer and support sales enablement tools and technologies, helping drive adoption and day-to-day effectiveness • Maintain and organize a central sales content repository, ensuring assets are up to date, accessible, and easy for sellers to use • Gather ongoing feedback from the sales team to continually improve enablement materials, tools, and processes • Maintain and update the Sales Playbook, partnering closely with Product Marketing and Sales stakeholders • Support e-learning initiatives, leveraging tools like Synthesia to develop engaging content • Track and report on sales enablement metrics and KPIs, supporting analysis of program effectiveness and seller performance • Pull and analyze CRM and sales performance reports related to activity, pipeline, and conversion trends • Facilitate clear communication and alignment across Sales, Marketing, and Product teams on launches, updates, and initiatives • Support regular sales meetings, trainings, and workshops to promote knowledge sharing and continuous improvement

• Provide day-to-day support to the Sales Operations team • Maintain and update Salesforce records, including tracking opportunities, projects, and customer data • Assist in preparing and reviewing sales forecasts, incorporating inputs from representatives, regions, and leadership, and updating data as business conditions change • Compile and distribute weekly, biweekly, monthly, and quarterly sales reports to appropriate stakeholders • Support the creation and maintenance of dashboards, ensuring data accuracy and timely updates • Assist in analyzing sales performance and preparing presentation materials for leadership • Ensure accuracy and consistency of data across reports, systems, and Investigate reasons for changes from prior reports • Notify appropriate stakeholders of any changes • Support the administration of the Sales Referral Program, ensuring submissions are accurate and properly tracked • Coordinate with Operations and Talent Acquisition to help align resource availability with projected sales activity • Participate in regional and national sales meetings, providing reporting and operational support as needed • Collaborate with IT, Sales, and Operations to support improvements in Salesforce functionality, tools, reporting, and analytics • Perform other duties as assigned

• Collaborate with the marketing team to ensure a seamless transfer of leads generated through various channels. • Implement and manage lead capture tools and forms to effectively collect lead information. • Develop and maintain lead scoring models to prioritize leads based on their potential value. • Use data enrichment tools to supplement lead information and improve qualification accuracy. • Create and manage lead assignment rules to ensure leads are distributed to the most appropriate sales representatives. • Assist in defining and managing sales territories to optimize lead distribution. • Develop and implement personalized lead nurturing campaigns to engage and qualify leads. • Monitor lead progression through the sales funnel to identify bottlenecks and areas for improvement. • Analyze lead conversion rates, pipeline velocity, and other key metrics to provide insights to sales leadership.

Role Description We have an opportunity for a Staff Sales Enablement Manager to join our Global Enablement Team based in the US, reporting to Manager, Sales Enablement. In this pivotal role, you will lead, develop, and execute the sales enablement strategy to drive performance and support the success of the sales team across the Americas region. Collaborating closely with Sales leadership, Product Development, and Marketing teams, you will ensure training initiatives are strategically aligned with business goals, product direction, and evolving market dynamics. Be a Contributor - What You’ll do - Work closely with sales enablement leadership and sales management team to design new training content and prepare for the delivery of new programs. - Effectively deliver onboarding and ongoing sales training programs, consistently achieving high evaluation scores and positive feedback. - Proactively identify performance gaps by engaging with the sales team to understand real-world challenges and training needs. - Provide personalized coaching to Go-To-Market (GTM) teams to enhance their skills and support achievement of sales targets. - Contribute to the development, upkeep, and continuous improvement of training materials and resources. - Design and deliver blended learning experiences, including Instructor-Led Training (ILT), Virtual Instructor-Led Training (VILT), and e-learning modules. - Organize and facilitate training programs for a diverse sales audience across regions and backgrounds. - Support the transfer of market insights, product knowledge, and effective sales techniques to the field. - Collaborate across geographies to standardize sales practices and contribute to a scalable and unified global sales training framework. Qualifications - 12+ years of related experience, including at least 4 years of enterprise field sales experience in high-tech organization, selling to enterprise and/or mid-market clients. - Proven expertise in instructional design and training delivery, with the ability to keep curriculum current with product updates, emerging technologies, and industry trends. - Strong written and presentation skills, enabling effective communication of market insights, product advantages, and sales techniques. - Experience collaborating across geographies to standardize sales tactics, contributing to a unified, scalable global training program. - Solid understanding of cybersecurity and networking technologies. - Familiarity with MEDDPICC and other structured sales methodologies. - Experience with Force Management’s Command of the Message value framework is highly desirable. - Excellent facilitation, presentation, and classroom delivery skills, with the ability to engage diverse audiences. - Proficiency in Microsoft Office and other relevant training tools/platforms. - Bachelor’s degree in business administration or a related field, or equivalent experience in sales, sales enablement or sales training. Requirements - First 90 Days: Immerse in our culture, connect with mentors, and map the systems and stakeholders that rely on your work and undergo structured internal trainings. - Six Months: Work independently to establish sales training delivery plan, lead the monthly new hire training program, build strong cross-functional partnerships with product management and marketing, and contribute strategic insights to enhance corporate sales skills development. - One Year: Build strong relationships with sales leadership and establish yourself as a trusted partner, develop sales training strategy with a clear timeline and delivery roadmap, and launch a front-line manager (FLM) training program to support leadership development within the sales organization. Benefits - Comprehensive health coverage, generous PTO, and flexible work options. - Learning opportunities, career-mobility programs, and leadership workshops. - Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy. - Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations. - Charitable Giving Program supported by Company Match.