• Manage EMEA Field Service and deskside support operations across office, manufacturing, engineering, and remote sites. • Lead regional on-site and advanced remote support teams responsible for hardware break/fix, hands-on troubleshooting, device replacement, peripheral support, and local IT presence. • Execute globally defined support models and standards, adapting delivery as needed for regional and site-specific requirements. • Partner closely with the global Service Desk to ensure effective ticket handoff, escalation, and resolution. • Lead regional response to end-user-impacting incidents. • Support EMEA M&A activities by providing governance and oversight, advising stakeholders, and recommending policy and process changes to support compliant, successful integrations aligned with business objectives. • Build, lead, and develop high-performing regional teams with a strong customer service mindset and operational discipline. • Track and review KPIs for resolution times and user satisfaction in partnership with Service Desk reporting. • Oversee regional endpoint asset management, refresh execution, warranty handling, and inventory accuracy. • Support vendor performance management for regional field service providers and onsite support partners. • Manage regional operating expenses within allocated budgets, including forecasting and cost control aligned to global financial targets. • Act as the primary EMEA point of contact for IT field service support. • Partner with Cybersecurity to ensure secure-by-design endpoint configurations, compliance, and policy enforcement across the region. • Partner with regional business leaders and IT business partners to align IT support services with business and operational needs. • Support enterprise IT initiatives, transformations, and roadmap execution at the regional level.

Role Description Private Practice Elevation is looking for a Client Success Manager to support their growing SEO service line. This person will be the main point of contact for clients, keeping communication clear, projects organized, approvals moving, and the SEO team focused on execution. This is not an SEO execution role, but the person should be comfortable understanding SEO reports, KPIs, and client updates at a high level. - Manage client communication, check-ins, follow-ups, and expectations. - Coordinate content approvals, project updates, and pending client inputs. - Prepare monthly client reports using KPI updates and information from the SEO team. - Keep Asana and internal workflows organized across multiple clients. - Understand each client’s strategy and help keep requests aligned with agreed priorities. - Escalate deeper SEO questions to the SEO team when needed. - Support onboarding, retention, and process improvements as the agency grows. Qualifications - Experience in client success, project coordination, account coordination, or operations in an agency or service-based business. - Strong written and verbal English communication skills. - Highly organized, detail-oriented, and comfortable managing multiple clients at once. - Familiarity with SEO concepts, reporting, and performance metrics. - Comfortable using Asana or similar project management tools. - Able to communicate calmly, set boundaries, and guide clients with confidence. - Availability for weekday overlap with Eastern Time business hours. - Interest in mental health or private practice businesses is a plus. Benefits - Fully remote, part-time role with room to grow. - Flexible schedule. - Opportunity to join a mission-driven agency supporting mental health professionals.

Role Description We are looking for paid participants to record videos of everyday activities while wearing a head-mounted camera. Your recordings will help robotics systems learn to perceive, understand, and interact with real-world environments. - You’ll record yourself doing tasks you already do in daily life, such as: - Folding laundry - Preparing or cooking food - Cleaning, tidying, or organizing items - Rearranging or sorting objects - Participants may or may not be assigned specific tasks, depending on project needs. - If you’re detail-oriented, comfortable performing everyday tasks, and want to earn additional income while contributing to cutting-edge robotics research, we’d love to work with you! Qualifications - Own a smartphone with a wide camera (0.5x zoom) capable of 1080p/30 FPS - Have access to a computer or laptop and a stable internet connection to upload videos to Google Drive - Able to follow detailed instructions carefully - Comfortable performing light physical tasks (standing, reaching, grasping objects) - Able to move naturally, slowly, and deliberately during recordings - Knowledgeable in uploading, organizing, and managing video files on Google Drive Requirements - Weekly footage goal: Capture at least 10 hours of clear, intentional arm, hand, and finger movements interacting with objects (e.g., folding clothes, using a screwdriver). - Avoid low-value activities such as typing, using your phone, or sitting idle. - Upload videos to Google Drive on time, perform basic quality checks, and track your daily filming progress. - Meet the required filming hours. - Follow all submission guidelines. - Open communication if you encounter challenges. Benefits - Compensation: - $2 USD/hour for the first 10 hours (initial period) - $3 USD/hour for all subsequent approved footage that meets quality standards - Bonuses: - $10 USD headgear reimbursement upon completion of the first 10 hours (regardless of approval) - $10 USD one-time bonus upon completion of the next 10 hours of approved footage - $20 USD one-time bonus upon reaching 50 hours of approved footage within the first month - Payment Terms: - Compensation is based solely on approved and qualified footage. - Payments are processed via Deel on a monthly basis and released at the end of each month. - Footage must be submitted and approved within the applicable payout cycle to be included in that month’s payment. - Participants whose start date falls on or after the second week of the month will receive their first payment in the subsequent month’s payout cycle.

• Support the curation and execution of speaker-driven programming across AfroTech and other Blavity live events. • Manage the speaker experience, coordinate session logistics, and keep programming content accurate and on track from planning through on-site delivery. • Serve as the secondary point of contact for speakers, supporting the Senior Manager, Programming. • Independently manage programming for smaller events such as one-day activations and virtual summits, owning those projects from agenda development through execution. • Draft initial program agendas by theme or topic as directed by the executive team and Senior Manager, translating strategic programming priorities into organized session structures. • Support the development and organization of session tracks, agenda grids, and programming schedules in alignment with leadership-defined themes and goals. • Assist in managing the call for proposals (CFP) process, including tracking submissions, coordinating reviews, and communicating outcomes to applicants. • Maintain programming documentation across events, ensuring programming content meets quality standards and reflects the educational and experiential goals of each event.