Role Description Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. The Department of Economic Security, Division of Technology Services, is seeking an experienced and highly motivated professional to join our team as a Systems/Network Supervisor. This position will serve as an Enterprise Software Supervisor and will be responsible for: - Daily support and maintenance, governance, and customer service of all enterprise software systems, including Google Enterprise and Microsoft M365. - Participating in product demonstrations and facilitating governance and community practice meetings. - Providing industry best practice guidance to leadership and following the agency's change management practices. - Keeping the system up to date with system updates and maintaining documentation to reflect the current state. This position may offer the ability to work remotely within Arizona based upon the department's needs and performance measures. Qualifications - Google Administration or equivalent experience: 1+ years - Enterprise Systems Administration experience: 4+ years - Project Management or equivalent management experience: 3+ years Requirements - Driver’s License Requirements: Must possess and retain a current, valid class-appropriate driver’s license. - Successfully pass background and reference checks. - Obtain and maintain a valid Level One Fingerprint Clearance Card. - Bachelor’s degree or 3 or more years of experience in a related discipline (or equivalent experience). Benefits - Affordable medical, dental, life, and short-term disability insurance plans. - Participation in the Arizona State Retirement System (ASRS) and long-term disability plans. - 10 paid holidays per year. - Paid vacation and sick time. - Paid Parental Leave: Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child. - Deferred compensation plan. - Wellness plans. - Tuition Reimbursement. - Stipend Opportunities. - Infant at Work Program. - Rideshare and Public Transit Subsidy. - Career Advancement & Employee Development Opportunities. By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Contact Us For questions about this career opportunity, please contact us at (480) 435-0897 or email OODHRstaffing@azdes.gov. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting (480) 435-0897 or OODHRStaffing@azdes.gov.

Role Description Werde Architekt:in beim HubSpot Diamond Partner OPEN. Deine Mission: CRM neu denken (nicht nur konfigurieren) - Architektur & Feinschliff: Du konfigurierst und administrierst HubSpot so, dass Sales-, Marketing- und Service-Teams nicht nur mit dem Tool arbeiten, sondern durch deine Setups echte Bestleistungen erzielen. - Prozess-Design: Du gehst den Dingen auf den Grund. Du analysierst bestehende Workflows, konzipierst neue CRM-Strukturen und optimierst sie für maximale Effizienz und messbares Wachstum. - Strategisches Sparring: Du arbeitest eng mit unseren Kunden zusammen, um deren Business-Herausforderungen zu verstehen und sie in innovative, technische Roadmaps zu übersetzen. - Tech-Deep-Dive: Du entwickelst technische Konzepte, die auch bei komplexen Anforderungen (wie Custom Objects oder API-Logiken) standhalten und bringst aktiv eigene Ideen ein. - Wissens-Transfer: Du erstellst nachhaltige Prozessdokumentationen, die dafür sorgen, dass unsere Lösungen auch morgen noch skalierbar, transparent und für jeden verständlich sind. - System-Integration: Du begleitest die nahtlose Implementierung von HubSpot in die bestehende Systemlandschaft unserer Kunden und schaffst eine „Single Source of Truth“. - Empowerment: Du machst unsere Kunden zu HubSpot-Profis. Durch deine Schulungen und deinen technischen Support löst du Knoten in den Köpfen der User und sicherst den langfristigen Projekterfolg. Qualifications - Tech-Affinität: CRM ist für dich kein Fremdwort, idealerweise hast du schon erste HubSpot-Luft geschnuppert. - Architekten-Mindset: Du liebst es, Prozesse erst zu verstehen und dann technisch sauber abzubilden. - Hands-on & Proaktiv: Du wartest nicht auf Aufgaben, du siehst Potenziale. - Kommunikation: Fließendes Deutsch und sicheres Englisch (wir arbeiten oft international). Benefits - Diamond-Level Expertise: Lerne in einem Umfeld, das zu den Top-Partnern in der DACH Region gehört. - Individuelle Entwicklung: Ob HubSpot-Zertifizierungen, Deep-Dive-Trainings – wir investieren in dich. - Flexibilität & Standorte: Arbeite aus Berlin, Hamburg, Kassel, Köln, Frankfurt oder flexibel aus dem Home-Office. - Echter Impact: Deine Ideen gestalten unsere internen Prozesse und die Customer Journeys unserer Kunden direkt mit. Company Description Unser Ziel ist es, Deutschlands offenste und fairste Digitalgruppe zu sein. Ein inspirierendes Kollektiv aus Kompetenz und Talent, welches das komplette Spektrum digitaler Markenführung abdeckt. Dabei verstehen wir uns bewusst nicht als klassische Werbe- oder Digitalagentur, sondern als OPEN Space. Denn wir sind davon überzeugt, dass nur eine andere Art der Zusammenarbeit auch zu anderen, nämlich besseren Resultaten in der Digitalisierung von Marketing und Sales führt.

Title: UX Architect Location: Denver United States Full-time Job Description: Company Description CapTech is an award-winning consulting firm that collaborates with clients to achieve what's possible through the power of technology. At CapTech, we're passionate about the work we do and the results we achieve for our clients. From the outset, our founders shared a collective passion to create a consultancy centered on strong relationships that would stand the test of time. Today we work alongside clients that include Fortune 100 companies, mid-sized enterprises, and government agencies, a list that spans across the country. CapTech's Customer Experience (CX) team seeks a UX Architect with a track record of designing sophisticated digital brand experiences that are intuitive, impactful, and accessible, informed by qualitative and quantitative user research and accessibility best practices. Our UX Architects are passionate problem-solvers who strive to ensure alignment between user goals, behaviors, and attitudes with business objectives, while honing their craft and growing in their careers. They stay current with the latest research tools and methods for understanding user behavior, and they approach additional training in these areas with curiosity and enthusiasm. In addition, our UX Architects mentor other practitioners, overseeing their work to ensure successful delivery. In addition, our UX Architects mentor other practitioners, overseeing their work to ensure successful delivery. This could be the position for you if: - You have a proven understanding of product strategy, heuristic analysis, information architecture, user research, user interface design, wireframing, prototyping, and usability testing. - You possess strong conceptual and visual communication skills, have expert knowledge of interaction design and usability principles, and can span multiple projects. - You have a proven understanding of user research and usability testing methodologies, with strong analytic capabilities necessary to provide insights and recommendations. - You are a confident self-starter, yet able to take feedback from clients and direction from UX and Creative Directors with humility, all while collaborating closely with project teams. - You thrive in an environment that requires strong problem-solving skills and enjoy collaborating with other interaction designers, user researchers, developers, and business system analysts. Responsibilities may include: - Leading the creation of personas, customer journey maps, wireframes, responsive visual designs, and interactive prototypes that follow interaction design and usability best practices. - Leading advanced design activities such as design workshops, rapid prototyping, and iterative user testing. - Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind your designs - Performing competitive assessments and providing innovative alternatives, as well as researching and understanding design and technology trends. - Exploring and leveraging AI-powered design tools and workflows, staying current with emerging technologies, and experimenting with new approaches to enhance creativity, efficiency, and impact. - Advocating the benefits of accessible design and usability with clients and team members. - Giving insightful and constructive feedback on the designs, including interactions, information architecture, content, and alignment with business goals and user needs. - Volunteering for CX leadership opportunities, including contributing to methodologies, capabilities, approaches, and toolset. Attending and leading CX meetings and trainings. Engages in professional development and industry involvement. - Proactively seeking to mentor others about design. Providing design oversight and art direction for visual and interaction designers. Qualifications - 5+ years of professional experience, ideally in a design consultancy or digital agency - 4-year+ degree in design, fine arts, HCI, or similar preferred. - Demonstrated ability to juggle multiple projects simultaneously, while successfully delivering against scope and budget. - Experience with multiple domains of human-centered design including user and market research, product and experience strategy, information architecture, experience design, content strategy, and customer insight. - Proven written, verbal, conceptual, and visual communication skills. - Proficiency in Figma is preferred, with preference given to candidates who can design developer-ready UI components, with demonstrated expertise in organizing files for clarity, applying consistent styles and naming conventions, and utilizing advanced features such as auto layout, component libraries, variables, and design tokens to support scalable and efficient design handoff. - Proficiency with Illustrator, Photoshop, and InDesign, as well as PowerPoint, is preferred. - Familiarity with user research tools (e.g., Optimal Workshop, UserTesting, SurveyMonkey) is a plus. - Working knowledge of Agile product development lifecycles and practices is a plus. - Familiarity with WCAG 2.2 Accessibility standards and Inclusive Design principals is a plus. - Experience with multiple domains of human-centered design including user and market research, product and experience strategy, information architecture, experience design, content strategy, optimization, and customer insight. Additional Information We want everyone at CapTech to be able to envision a lasting and rewarding career here, which is why we offer a variety of career paths based on your skills and passions. You decide where and how you want to develop, and we help get you there with customizable career progression and a comprehensive benefits package to support you along the way. Alongside our suite of traditional benefits encompassing generous PTO, health coverage, disability insurance, paid family leave and more, we've launched extended benefits to help meet our employees' needs. - CapTech is committed to providing a flexible work environment and helping our employees achieve a work-life balance that suits their individual needs. Employees must be available to work onsite in a client location or a CapTech office as requested. We allow CapTech employees to work remotely when compatible with CapTech and client needs. - Learning & Development - Programs offering certification and tuition support, digital on-demand learning courses, mentorship, and skill development paths - Modern Health -A mental health and well-being platform that provides 1:1 care, group support sessions, and self-serve resources to support employees and their families through life's ups and downs - Carrot Fertility -Inclusive fertility and family-forming coverage for all paths to parenthood - including adoption, surrogacy, fertility treatments, pregnancy, and more - and opportunities for employer-sponsored funds to help pay for care - Fringe -A company paid stipend program for personalized lifestyle benefits, allowing employees to choose benefits that matter most to them - ranging from vendors like Netflix, Spotify, and GrubHub to services like student loan repayment, travel, fitness, and more - Employee Resource Groups - Employee-led committees that embrace and incorporate diversity and inclusion into our day-to-day operations - Philanthropic Partnerships - Opportunities to engage in partnerships and pro-bono projects that support our communities. - 401(k) Matching - Generous matching and no vesting period to help you continue to build financial wellness CapTech supports Equal Pay for all. In addition, in the State of Colorado, we are committed to Equal Pay for ALL in accordance with the Colorado Equal Pay for Equal Work Act. The base pay range for this role is: $105,000 - $185,000. #LI-LM1

• Design and optimize prompts that accurately interpret flagged reconciliation exceptions and generate structured, actionable resolution suggestions with confidence scoring • Integrate LLM APIs (Anthropic Claude, OpenAI) into the exception resolution layer using Python, the Anthropic SDK, and async API patterns for production-grade reliability • Develop human-in-the-loop workflows that balance automation with human oversight, ensuring financial accuracy and auditability at every step • Build robust API integration code that handles edge cases, rate limiting, token management, and graceful error recovery in a financial context • Collaborate with backend developers to embed AI outputs cleanly into the reconciliation pipeline and ensure seamless data flow into final reports • Implement LLM evaluation and benchmarking frameworks to measure prompt effectiveness, accuracy, and consistency across diverse exception types • Document prompt strategies and model behavior to enable knowledge sharing and continuous improvement across the engineering team • Monitor and iterate on model performance, refining prompts and integration logic based on real-world exception data and user feedback