Role Description We are seeking candidates to expand our remote team and are seeking customer-centered individuals who enjoy supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This opportunity is ideal for applicants who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team. Key Responsibilities - Assist clients with coordinating personalized service arrangements - Research and compare available options to meet client preferences - Confirm reservations and ensure accuracy of details - Provide clear, professional communication via email and phone - Support updates, modifications, and service-related inquiries - Maintain accurate records and documentation - Complete required training Qualifications - Authorized to work in the US, UK, Mexico, Australia, or Spain - Strong written and verbal English communication skills - Reliable internet connection and smartphone (computer strongly recommended) - Strong customer service skills Benefits - 100% remote setting - Flexible scheduling options - Ongoing training and professional development - Collaborative team environment Company Description

Role Description Hourly, Inc. is seeking an energetic and customer-focused individual to join our team as a Customer Success Associate specializing in insurance. As part of our computer software company, you'll work with our insurance clients to help them succeed. You will be responsible for providing first-class support on our insurance software products and collaborating with our product development team to ensure customer satisfaction. - Provide exceptional customer support to payroll clients via phone, email, and chat - Gather, enter, organize, and manage migration and onboarding data accurately - Manage customer accounts and ensure timely onboarding through the customer success program - Maintain detailed and accurate records of customer interactions, delivering data-driven insights to support business decisions - Perform initial troubleshooting and triage of customer issues, escalating complex cases when necessary - Proactively identify and resolve potential customer concerns before they escalate - Develop and maintain expert knowledge of Hourly’s software products, payroll processes, and the insurance industry - Support and process U.S.-based payroll operations with accuracy and attention to compliance requirements - Communicate clearly, professionally, and effectively in both written and spoken English across all customer interactions - Build strong client relationships by delivering a positive, solution-oriented customer experience - Collaborate cross-functionally with internal teams to ensure customer success and satisfaction throughout the client lifecycle Qualifications - 1+ years of experience in customer service or customer success in the insurance industry - Excellent written and verbal communication skills - Demonstrated ability to work in a fast-paced environment while handling a high volume of customer inquiries - Strong organizational and time-management skills - Knowledge of insurance software, specifically claims management, underwriting, or rating - Ability to identify customer needs and proactively address concerns - Willingness to work PST - Autonomy - Proactivity - Advanced English proficiency - Excel and G-Suit Benefits - Full-time Colombian contract + prestaciones - Fully remote position - Prepaid healthcare plan - Bonus for every referral that joins the company - Academic plans

• Collaborate with multiple customers to ensure successful adoption and satisfaction with Rasa products. • Provide technical guidance and strategic advice to help customers optimize their AI assistants, with a focus on best practices and long-term success. • Support customers through reactive issue resolution, escalating to other teams when necessary. • Capture and communicate customer insights to Rasa’s product and engineering teams to help shape product development. • Participate in Rasa internal training and education sessions.

Title: Strategic Customer Partnerships III, Oracle, Google Cloud Location: Sunnyvale, CA, USA; Chicago, IL, USA Job Description: Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act. Note: Google's hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following: In-office locations: Sunnyvale, CA, USA; Chicago, IL, USA; San Francisco, CA, USA. Remote location(s): California, USA; Georgia, USA; Illinois, USA. Minimum qualifications: - Bachelor's degree or equivalent practical experience. - 5 years of industry experience in consultative sales, business development, application sales, database sales. - Experience in planning, pitching, and executing a territory business. - Experience managing agreements or partnerships. - Experience working with C-level executives and cross-functionally across all levels of management. Preferred qualifications: - Experience carrying and exceeding business goals in a sales role. - Experience working with internal/external teams, including C-level executives, account teams, technical leads, procurement, legal, and product. - Experience with application/databases technologies and products and deployment options in the cloud. - Ability to tenaciously sell/propose technology across a landscape of decision makers. - Ability to develop joint business plans in complex environments, influence/ collaborate across organizations, and drive business success for the customer and Google. About the job Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. The US base salary range for this full-time position is $122,000-$176,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Responsibilities - Cultivate trusted relationships with C-suite executives to understand their business challenges and position the Google and Oracle partnership as a primary driver for their strategic priorities. - Present data-driven, tailored Google solutions through compelling storytelling to navigate objections, secure investment, and exceed revenue targets. - Exceed sales quotas and strategic growth goals consistently while maintaining accurate territory forecasting and reporting. - Partner with internal teams (Engineering, Marketing, Sales) to develop go-to-market strategies, accelerate pipeline, and ensure a seamless prospect experience. - Collaborate with partner teams to engage database-specific partners and integrate them effectively into the sales cycle.