Role Description This is a remote position. Our client is the leading medical society for interventional cardiology professionals, representing more than 5,200 members across 75 countries. Reporting to the Vice President of Industry Relations, the Industry Relations Coordinator supports the planning, execution, and management of industry partnerships and engagement activities across meetings and initiatives. This role provides comprehensive administrative and operational support to the Industry Relations and Development teams, ensuring the seamless coordination of meetings, partner communications, and program logistics. - Assist exhibitor and sponsor deliverables. - Support on-site meeting execution. - Maintain accurate data and reporting within systems such as M Events and internal tracking tools. - Collaborate cross-functionally with internal teams, including Meetings, Education, and Marketing. - Support industry-facing events such as Think Tank sessions, advisory boards, and focus groups. - Maintain organized documentation systems and contribute to continuous process improvement. Qualifications - 3-5 or more years of experience providing high-level administrative and coordination support in a fast-paced professional environment. - A bachelor’s degree is preferred. - Strong written and verbal communication skills. - Advanced proficiency in Microsoft Excel and PowerPoint. - Experience working with databases or association management systems. - Prior experience supporting a medical society or working with physicians, healthcare professionals, or member volunteers is strongly preferred. Requirements - Provide comprehensive administrative and operational support to the Industry Relations and Development teams across all programs, meetings, and partnership initiatives. - Maintain and organize the Industry Relations/Development SharePoint site. - Coordinate the shipment and inventory of Industry Relations materials and collateral for meetings and events. - Collaborate cross-functionally with internal departments to align timelines and ensure deadlines are met. - Schedule and lead weekly Industry Relations team meetings. - Review industry meeting transcripts for accuracy. - Coordinate outreach, scheduling, and logistics for meetings, calls, and onsite engagements with industry partners. - Assist in preparing agendas, briefing materials, and follow-up communications. - Support logistical planning and execution for key organization partner programs. - Assist in sponsorship, advertising, and deliverable deadlines for organization meetings. - Support the planning and execution of exhibitor logistics and on-site engagement opportunities. - Assist in coordinating pre-event planning and on-site logistics for exhibit hall tours. - Serve as a support contact for exhibitors' inquiries. - Oversee exhibitor badge registration and management within M Events. - Generate, analyze, and distribute reports from M Events. - Maintain and update a comprehensive database of exhibitors, sponsors, and prospects. - Coordinate meeting gamification initiatives in collaboration with exhibitors. - Work with the Exhibit Sales staff to review marketing and promotional materials. - Maintain the organization’s Meetings Fundraising Tracker. - Participate in biweekly cross-functional meetings to review payment status. - Work with the Sales and Exhibit staff in collections and accounts receivable. - Collaborate with the finance department to support financial tracking. - Identify, recommend, and implement process improvements. - Maintain and expand standard operating procedures (SOPs). - Support strategic initiatives and special projects as needed. Benefits - Remote-first work environment emphasizing results, professional growth, and work-life balance. - Access to mentorship and development opportunities. - Health, dental, and vision insurance. - Flexible spending account (FSA). - Tuition reimbursement. - Generous paid time off (vacation, holidays, and sick leave). - 10% employer contribution to a retirement plan. - Short- and long-term disability insurance.

Role Description This is a remote position. Pay Range: $15–$17/hour (DOE) This role is part of a leveled growth track (Jr. CRS Levels 1–3) with clear milestones and promotion opportunities as Prestige scales. The Junior Client Relations Specialist (Jr. CRS) — Level 1 is an entry-level, chat/text-first role that supports Veteran communication and keeps workflows moving. You will manage website chat, text messaging, document receipt confirmations, uploads, and assigned follow-up tasks that support the Client Relations Specialists (CRS) and help prevent files from stalling. This role is not a primary inbound-call screening role; however, you may provide inbound call coverage during high-volume periods and place occasional outbound follow-up calls to support workflow progression. Primary Duties (Level 1 Focus) - Website Chat + Text Support (Primary Lane) - Respond to all website chats with professional, warm, Veteran-centered communication. - Respond to text messages using approved templates and clear tone. - Provide simple, neutral updates only (receipt confirmation, next-step guidance within scope). - Identify when a message is beyond scope and route/escalate to a CRS quickly. - Outbound Follow-Up Calls + Inbound Call Coverage (Support Lane) - Place occasional outbound calls to follow up with Veterans on assigned items (missing documents, signatures, reminders, invoice support tasks as assigned). - Provide inbound call coverage if calls are queued/high volume (coverage support only; not the primary daily lane). - Document call outcomes clearly and route next steps to CRS when judgment or complexity is involved. - Document Intake + Upload Support - Upload and organize Veteran documents into the correct drive folders. - Confirm receipt of documents by chat/text (or outbound call when assigned). - Use proper naming/organization standards so documents are easy to find. - 2nd Review / 2nd Opinion Process Support (Operational) - Support CRS with the operational side of the 2nd review process by completing assigned tasks such as: - Sending reminders and follow-ups for missing items. - Confirming receipt of required documents/questionnaires. - Logging outreach attempts and updating task notes. - Flagging items that appear stalled/aging and escalating to CRS/Supervisor. - Maintain clear documentation so the CRS and Medical Experts have what they need to keep cases progressing. - Workflow Support + Documentation - Complete assigned follow-up tasks to support CRS (docs chasing, reminders, reconnection support). - Log brief, accurate notes in the CRM so the team knows what happened and what’s next. - Escalate any sensitive or complex items promptly to CRS/Supervisor. Jr. CRS Level Structure (Growth Path) - Jr. CRS Level 1 (Entry / Foundation) - Focus: chat/text responsiveness, professional writing, accurate uploads, clean task completion, clear routing. - Success looks like: consistent tone, correct escalations, accurate documentation, dependable follow-through. - Jr. CRS Level 2 (Independent Workflow Support) - Focus: independently manages chat/text queues, handles higher volume, stronger task ownership. - Added responsibilities: improved speed + accuracy, proactive follow-ups, better aging prevention support. - Jr. CRS Level 3 (Senior Support + Readiness for CRS Pathway) - Focus: high-volume support leadership, shadowing support for new Jr CRS, strong escalation judgment. - Added responsibilities: supports team consistency and demonstrates readiness for CRS responsibilities (where applicable). Qualifications - Strong written communication with excellent grammar and professionalism. - Comfortable working in high-volume chat/text environments (or strong writing-based support experience). - Comfort with occasional phone work (outbound follow-ups and inbound coverage support). - Attention to detail and ability to follow templates/scripts consistently. - Reliable remote work habits (responsiveness, organization, accountability). - Basic tech comfort using web tools, shared drives, and CRM-style systems (training provided). Preferred Qualifications (Pluses) - Experience supporting Veterans or military populations (professional or volunteer). - Familiarity with general VA-related documentation terms (DBQ, Nexus/IMO) — not required (we train). - Experience with CRM systems (Zoho preferred). - Experience with document upload/organization workflows. - Experience with outbound follow-up calling or call center support coverage. Benefits - 401(k) Retirement Plan + Match - 401(k) available after 90 days and once the position is confirmed as permanent. - Employer match up to the first 4% (based on plan rules) after 90 days and confirmation of permanent employment. - Paid Time Off (PTO) — 15 Days/Year - 15 days (120 hours) of PTO annually for full-time employees. - Accrued each pay period (you build it over time vs. getting it all upfront). - Begins accruing on Day 1 and can be used after it has been earned (typically after the first full month). - Hourly employees use PTO in hourly increments. - No carryover year to year (unused time resets). - PTO is designed to cover vacation, personal time, and sick time (one combined bank). - Paid Federal Holidays (for eligible schedules) - Paid holidays are offered to eligible full-time employees who work a regular, structured schedule: 5 consecutive days/week, 8 hours/day. - Eligible employees receive holiday pay at their regular rate, up to 8 hours. - Holiday pay does not count as hours worked for overtime calculations. - Important schedule note: Flexible full-time schedules are not eligible for paid holiday hours. - Part-time/temporary/contract roles are not eligible unless stated in writing.

Role Description This role is a high impact, individual contributor position designed for a strategic catalyst who thrives at the intersection of finance, technology, and storytelling. You will be the face of the company to the global investment community, responsible for articulating our value proposition and brand. This position will be remote/WAH and can be performed anywhere in the United States. - Lead the strategic planning, development, and execution of all IR activities. - Function as the primary point of contact for buy and sell side analysts as well as institutional investors. - Work with marketing to develop and drive strategic communications that accurately reflect the company’s performance and strategy. Qualifications - Minimum 3 years’ experience as Head of Investor Relations. - Experience in a global, publicly traded company at the F500 level. - Extensive experience navigating global capital markets. - High proficiency in AI trends and their application within BPO, Tech Services or similar sectors. - Bachelor’s degree in finance, economics or related field required, MBA or CFA preferred. Requirements - Proactively build and manage relationships with key equity analysts and institutional investors. - Lead the preparation for quarterly earnings calls, including scripts, presentations and Q&A prep for the CFO and CEO. - Monitor industry trends, competitor actions, and market sentiment. Provide actionable insights to the executive leadership team regarding our valuation and perception. - Synthesize the Business Process Outsourcing landscape and Automation technology to position as an industry disruptor. - Organize and lead investor roadshows, analyst days and annual shareholder meetings. - Drive new high-impact engagements and thought leadership initiatives to elevate the company’s profile with the global investment community. Benefits - Base salary range of $260,000 to $310,000 plus incentives that align with individual and company performance. - Medical, dental, and vision insurance. - Comprehensive employee assistance program. - 401(k) retirement plan. - Paid time off and holidays. - Paid learning days.

• Develop, maintain, and evolve Rive’s Android runtime and supporting infrastructure. • Build APIs to support Rive content in Jetpack Compose, Android Views and more. • Integrate and expose capabilities from Rive’s core C++ runtime through JNI and Kotlin APIs. • Ensure the Android runtime aligns consistently with the APIs and workflows of other Rive runtimes. • Ensure support and performance on devices across the Android ecosystem. • Expand the test suite for Rive Android. • Troubleshoot complex issues across a wide array of devices. • Ensure graphics present as expected. • Synchronize state and lifetimes between Kotlin and C++. • Diagnose and correct performance pitfalls. • Triage project specific issues, capturing lessons learned as scalable documentation or API guidance. • Ensure a smooth onboarding experience for new developers. • Share best practices for production delivery. • Support documentation efforts to create a comprehensive experience for new and experienced developers. • Act as a technical expert on Android for the Rive engineering team. • Collaborate with the team when new features are required or issues impact multiple runtimes. • Prioritize between a number of important tasks in a rapidly evolving startup. • Stay current with the latest developments in the Android ecosystem and plan support for new features, devices, and SDK versions.