Role Description Our client is seeking a highly skilled CDN Engineer with deep, hands-on expertise in Akamai CDN and Akamai security products. This role supports an enterprise-level environment undergoing modernization and increased security hardening. This is not a high-level architecture role; the team already owns the design. They need a consultant who can execute, configure, troubleshoot, and respond to real-time events across Akamai services. Ideal for a senior engineer who enjoys hands-on configuration, problem-solving, and rapid response in a high-visibility environment. - No Visa Sponsorship - Contract Duration: Through end of year (extension possible) - Work Hours: 10–15 hours/week - Location: Remote, U.S. Based (must work CST/EST hours) - Compensation: Competitive hourly rate based on depth of Akamai security experience (App & API Protector, Property Manager, Prolexic) - Akamai Configuration: Implement, tune, and maintain Akamai CDN properties using Property Manager. - DDoS Mitigation: Support and respond to attack traffic using Akamai Prolexic and related mitigation tools. - DevOps & Automation: Support scripting, automation, and CI/CD integration for CDN configuration changes. - App & API Protector: Configure and maintain WAF rules, security policies, bot protections, and API protections. - Security Policy Management: Create, update, and maintain security rules to protect web applications and APIs. - Troubleshooting & Incident Response: Diagnose latency issues, cache misses, routing problems, and security events. - CDN Performance Optimization: Improve global content delivery, caching strategies, TTL settings, and cache-purge workflows. - Monitoring & Reporting: Use tools such as Datadog, Grafana, or Akamai dashboards to track performance and identify anomalies. Qualifications - Availability for 10–15 hours/week aligned to Central/Eastern Time. - Ability to work independently in a consulting environment with minimal oversight. - Experience troubleshooting performance, routing, caching, and security events in real time. - Strong understanding of HTTP/HTTPS, DNS, TLS, caching behavior, and global content delivery. - 5+ years hands-on experience as a CDN Engineer, Security Engineer, or Cloud Infrastructure Engineer. - Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field — OR equivalent hands-on experience. - Expert-level Akamai experience, including: App & API Protector, Property Manager, Security Policy Creation and Prolexic (Firewall + DDoS Mitigation). Benefits - Citrix Netscaler experience, additional project work may be available: - Netscaler MPX - Netscaler VPX - Pattern sets and policy configuration

• Collaboratively design/manage all WAN/LAN, WLAN, VPN, and Network Infrastructure • Work in tandem with other engineers and architects, the Network Operations Center (NOC), Security Operations Center (SOC) • Good troubleshooting of all network infrastructure • Proactively research, analyze and recommend new technologies to meet changing business needs • Improve the infrastructure's uptime, performance and reliability • Establishing and implementing standards and policies for all network infrastructure • Accountable for optimizing network performance for scalability, reliability and usability • Develop and maintain documentation related to design/changes in network infrastructure • Configures, troubleshoots and scales load balancing platforms • Design network configuration settings for internal and external systems • Supporting team on escalated major incidents technical infrastructure issues

• Execute network deployment and migration tasks associated with data center compute migrations, including pre-migration assessments, cutover activities, and post-migration validation. • Support end-to-end network implementation for compute migration waves, ensuring network readiness at both source and destination data centers. • Serve as a key technical contributor for network-related aspects of assigned migration projects, escalating complex issues to senior engineers as needed. • Coordinate with cross-functional teams (compute, storage, and application teams) to ensure seamless migration of workloads with minimal downtime. • Engage with third-party vendors, including telecom carriers and colocation providers, for circuit provisioning, cross-connects, and troubleshooting during migration activities. • Ensure all network changes adhere to established change management processes, security policies, compliance requirements, and best practices. • Develop and maintain network documentation, including migration runbooks, network diagrams, IP allocation records, configuration templates, and post-migration validation checklists. • Participate in migration rehearsals and dry runs, identifying potential risks and contributing to rollback plans.

Role Description For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. This position functions as a subject matter expert in Client Service operations. This position strives to bring consistency and experience to existing Provider Engagement Specialists in the local market by analyzing, reviewing, forecasting, trending, and presenting information for operational and business planning. The Senior Provider Engagement Specialist will develop and sustain a solid day-to-day relationship with stakeholders, the providers, and office staff to effectively implement business solutions developed by the Optum leadership team. The Senior Provider Engagement Specialist is accountable for overall performance and profitability for their assigned provider groups and/or financial pools. Essential Job Functions - Analyze risk pool and/or provider group performance to determine areas of focus or improvement opportunities. - Develop strategies and create action plans that align provider pools and groups with company initiatives, goals (revenue and expense) and quality outcomes. - Drive processes and improvement initiatives that directly impact revenue, HEDIS/STAR measures and quality metrics, coding and documentation process and educational improvements. - Use and analyze data to identify trends, patterns and opportunities for the business and clients. - Collaborate with internal clinical services teams to monitor utilization trends and risk pools. - Assist provider groups with investigating standard and non-standard requests and problems. - Maintain effective support services by working effectively with the Director of Client Services, Regional Medical Director, Clinical Services team, Operations and other corporate departments. - Demonstrate understanding of providers' business goals and strategies. - Perform all other related duties as assigned. If you are located in Roanoke, VA, you will have the flexibility to work remotely as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities - Data analysis required to support, compile and report key information. - Drive processes and technology improvement initiatives that directly impact Revenue, HEDIS/STAR measures and Quality Metrics. - Use data to identify trends, patterns and opportunities for the business and clients. - Engage provider staff and providers in analysis and evaluation of functional models and process improvements. - Evaluate and drive processes, provider relationships and implementation plans. - Produce, publish and distribute scheduled and ad-hoc client and operational reports. - Collaborate with other Client Services leads to foster teamwork and build consistency throughout the market. - Serve as a liaison to the health plan and all customers. - Requires solid presentation skills, problem solving and ability to manage conflict. - Have the ability to communicate well with physicians, staff and internal departments. Qualifications - 5+ years of experience in a related medical field or health plan setting (network management, contracting and/or recruitment, provider relations or in medical practice). - Experience with Medicare health care operations including HEDIS, CMS reimbursement models, and Medicare Advantage. - Experience developing long-term positive working relationships. - Experience communicating and facilitating strategic meetings with groups of all sizes. - Experience working independently, using good judgment and decision-making. - Experience conducting performance evaluations to identify performance measures or indicators. - Experience resolving complete problems and evaluating options to implement solutions. - Knowledge of state and federal laws relating to Medicare. - Proficiency in Microsoft Word, Excel and PowerPoint. - Reliable transportation and ability and willingness to travel, both locally and non-locally, as determined by business need up to 70%. - Permanent residence within a commutable distance to Roanoke, VA. Preferred Qualifications - 3+ years of healthcare management experience. - Experience acting as a mentor to others. - Client Management experience. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).