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At Astrica, we’re not just checking boxes—we’re reimagining what it means to be a ServiceNow partner. We blend smart automation with human-first change management, and we do it with curiosity, creativity, and a sense of humor. Our team is made up of industry pros who love what they do and believe work should be both impactful and fun. Astrica is an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
ServiceNow Technical Architect – HRSD
Location
United States
Posted
130 days ago
Salary
0
Seniority
Lead
Job Description
ServiceNow Technical Architect – HRSD
Astrica
• Lead the end-to-end architecture and delivery of ServiceNow solutions, with a focus on HRSD, Employee Center/Portal, and enterprise integrations. • Drive technical design decisions, ensuring scalable, secure, and high-performing architectures aligned with platform best practices. • Facilitate discovery and design workshops, translating business requirements into actionable technical plans and architecture documents. • Guide and mentor development teams, providing direction on configuration, custom development, portal design, and integration patterns. • Oversee technical quality through code reviews, solution validation, deployment planning, and Go-Live readiness. • Serve as a trusted advisor to clients, identify risks, recommend optimizations, and shape long-term platform roadmaps.
Job Requirements
- 7+ years architecting ServiceNow solutions, including 3+ years of HRSD design and implementation experience.
- 5+ years building and optimizing Employee Center portal experiences, including UI/UX considerations.
- 5+ years designing enterprise integrations leveraging REST, SOAP, Integration Hub, and identity/SSO patterns.
- Strong understanding of platform architecture such as data modeling, ACL/security, flow orchestration, performance optimization, and scoped applications.
- Proven ability to lead client workshops, clarify requirements, and translate them into scalable technical designs.
- Experience guiding Agile delivery activities, including story review, estimation, backlog refinement, and sprint planning.
- Excellent communication and leadership skills, with the ability to advise stakeholders and coach technical teams.
Benefits
- Competitive pay that reflects your skills and certifications
- Performance bonuses and annual reviews that celebrate growth
- Unlimited vacation + flexible time off (because balance matters)
- Health, dental, vision, and 401(k) coverage
- Career development support and learning incentives to keep you sharp
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