Esri technology helps people solve some of the world’s most difficult problems.
Senior Product Engineer – Web Services
Location
California + 1 moreAll locations: California | Virginia
Posted
15 days ago
Salary
$93.6K - $159.3K / year
Seniority
Senior
Job Description
Senior Product Engineer – Web Services
Esri
• Own the end‑to‑end evolution, quality, and customer impact of one or more ArcGIS web services, including enhancements, defects, reliability improvements, and technical investments • Serve as the primary product decision‑maker for assigned services, balancing customer needs, platform health, and long‑term sustainability • Define and act on service goals, success metrics, and quality standards, using telemetry and customer feedback to guide prioritization and investment • Maintain and prioritize a comprehensive product backlog, making informed tradeoffs across features, defects, technical debt, and operational work • Own service contracts, API behavior, versioning, and backward compatibility, evaluating downstream impact across the ArcGIS ecosystem • Champion operational excellence, advocating for reliability, performance, scalability, and observability best practices • Influence product direction and multiply impact through cross‑team collaboration, mentorship, and shared standards • Validate and triage enhancement and defect requests in collaboration with Esri Support Services
Job Requirements
- 5+ years of experience in a product-focused role such as Product Engineer, Technical Product Owner, Product Manager, or similar
- Strong experience working in Agile software development environments
- Deep familiarity with web services and APIs, including RESTful services, service contracts, versioning, and backward compatibility
- Experience working with ArcGIS applications and technologies (such as ArcGIS Hub, ArcGIS Map Viewer, ArcGIS REST APIs, ArcGIS API for Python, ArcGIS Maps SDKs)
- Working knowledge of cloud-native service fundamentals, including availability, performance, monitoring, and operational concerns
- Excellent written and verbal communication skills, with the ability to convey complex concepts to both technical and non‑technical audiences
- Proven ability to operate with high autonomy while collaborating effectively across teams
- Bachelor’s degree in Computer Science, GIS, Information Science, or another related field
Benefits
- medical, dental, vision, basic and supplemental life insurance for employees (and their families)
- 401(k) and profit-sharing programs
- minimum accrual of 80 hours of vacation leave
- twelve paid holidays throughout the calendar year
- opportunities for personal and professional growth
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