• Build secure backend systems from zero to one • Own APIs, data pipelines, and cloud architecture • Connect wearable sensors to clinical dashboards • Design GovCloud systems for federal users • Support FedRAMP, CMMC, NIST, and DFARS paths • Build real-time biometric data workflows • Harden systems for audit-ready environments • Help hire and shape the first technical team

• Design and build mobile features: Architect and implement complex features and interaction flows in our React Native app that are performant, accessible, and deliver exceptional user experiences. • Own technical delivery: Lead the technical design and implementation of complex features end-to-end — from product requirements through deployment and monitoring. • Drive app performance: Diagnose and resolve performance bottlenecks, optimize rendering, reduce bundle size, and improve the overall responsiveness of the mobile app. • Define technical direction: Propose and drive architectural decisions for your team’s mobile features, evaluating tradeoffs and communicating recommendations clearly. • Mentor and elevate: Provide hands-on mentorship to Software Engineers I, II, and III on your team and in the organization through code reviews, pairing, and technical guidance. • Improve engineering practices: Define, advocate for, and improve best practices around component architecture, testing, accessibility, and mobile deployment for your team. • Collaborate cross-functionally: Work closely with Product Managers, Designers, QA, and other engineering teams to translate product goals into well-scoped technical solutions. • Participate in on-call rotation: Share responsibility for production incidents, contributing to root cause analysis and long-term reliability improvements.

• Drive the stability and reliability of Epic's GCP infrastructure—setting and tracking SLOs/SLIs, reducing toil, and engineering out recurring sources of instability • Build and operate Epic's GCP infrastructure for high availability, scalability, and cost efficiency • Manage and harden our Docker and GKE container platform, including workload scheduling, autoscaling, networking, and graceful failure handling • Maintain and improve CI/CD pipelines that enable fast, safe, low-risk delivery across engineering teams • Own and evolve the observability stack—metrics, logs, traces, dashboards, and alerts—so that signals are actionable, noise is low, and on-call has the context to resolve issues quickly • Write and maintain Terraform to codify infrastructure across the organization, with a focus on consistency, change safety, and reproducibility • Contribute to capacity planning, cost optimization, and architectural reviews, with reliability as a first-class consideration • Champion platform security best practices, including secrets management, IAM policies, and network segmentation • Support compliance-aware infrastructure practices—vulnerability management, access reviews, audit-evidence flows, and incident-response readiness—as we mature our SOC 2 and student-data compliance programs • Partner with data engineering to operate the orchestration platform and supporting infrastructure—deployment, scaling, reliability, and observability • Collaborate with backend and data engineers to troubleshoot service and platform issues • Lead by example in a frequent on-call rotation; drive incident response, blameless post-mortems, and the follow-through that turns one-time outages into systemic, lasting reliability improvements • Provide guidance to developers on infrastructure concerns and best practices

• Build and evolve the frontend experiences customers use to create, preview, and analyze email campaigns — template editors, sending configuration, deliverability dashboards • Design and scale the backend systems that power high-volume email sending, including queue management, retry logic, and event processing (bounces, complaints, deferrals) • Own deliverability-adjacent systems: bounce classification, suppression management, IP/domain reputation monitoring, and feedback loop processing • Partner with our deliverability team to translate domain expertise into automated tooling — reputation scoring, warm-up schedules, sending throttles • Instrument and monitor the health of the email channel: inbox placement signals, block detection, ESP feedback, and alerting • Own problems end to end — from architecture and schema design to testing, deployment, and monitoring • Share knowledge and raise the bar through short videos, thoughtful writing, and mentorship • Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output