• Oversee daily operational activities across multiple departments • Identify inefficiencies and implement process improvements • Manage and mentor team leads and department heads • Develop and monitor KPIs to measure operational performance • Coordinate with HR, finance, and technology teams on cross-functional initiatives • Ensure compliance with company policies and industry regulations • Prepare operational reports and present insights to executive leadership

• Budget & Spend Management: Analyze, forecast, allocate, and track marketing budgets. Develop and maintain real-time reports to monitor spending against goals and KPIs. Conduct spend reconciliation against purchase orders and invoices. • Vendor Management: Research, engage, and negotiate with external vendors. Maintain vendor contracts, ensuring operational, technical, and financial compliance. Track vendor performance and manage relationships effectively. • Process Improvement & Workflow Management: Map, analyze, and enhance departmental procedures for efficiency. Implement and manage changes in processes, ensuring smooth transitions. Develop and maintain business continuity plans. • Performance Reporting & Analysis: Utilize business intelligence tools (Power BI, Google Analytics, Microsoft CRM) to gather insights. Prepare and present findings to leadership for performance review and optimization. Collaborate with teams to implement improvements based on data analysis. • Campaign Development & Management: Research, strategize, and plan marketing campaigns. Oversee campaign creation, implementation, and performance tracking. Analyze campaign spend against KPIs to assess ROI and optimize strategies. • Copywriting: Produce SEO-optimized content for various platforms, including blogs, job board postings, ads, and web pages. Develop creative assets aligned with marketing objectives and brand guidelines. • Salesforce Marketing Cloud and CRM: Facilitate migration and transition processes. Act as a representative stakeholder for Salesforce Marketing Cloud and CRM initiatives. Build, manage and report on Campaigns,

About The Rolemonday service is one of the fastest-growing products at monday.com - built to help organizations modernize and scale service operations through AI agents, automation, and intelligent workflows. From IT and Operations to HR and Finance, monday service enables teams to manage requests, orchestrate service delivery, and resolve issues faster on one flexible platform. monday service is redefining service management for the AI era with an AI workforce model where specialized AI agents can answer requests, route conversations, resolve issues, and seamlessly collaborate with human teams when needed. Rather than relying on a single generic assistant, monday service enables organizations to build teams of AI agents designed for different service functions and workflows, all powered by the flexibility of the monday.com platform. Our new products act as startup business units within the company, inspired by monday’s unique culture and values. We’re looking for a Head of GTM to lead our go-to-market strategy and take monday service to the next level. This is a unique opportunity to join at a pivotal moment and shape how we bring a high-potential product to market. You’ll be the strategic connector between Product, Marketing, Sales, and Customer Success, defining the category narrative, leading launches, building scalable GTM motions, and positioning monday service as a leader in AI-powered service management. What You’ll Do - Own the go-to-market strategy for monday service from messaging and positioning to launch planning and enablement. - Define and drive the GTM sales strategy in close partnership with our CRO organization, aligning efforts across Sales, Customer Success, Partnerships, and Solution Engineering. - Act as the strategic bridge between Product, Marketing, and GTM teams, connecting strategy to execution across all functions. - Partner with Product to shape launches for new AI-powered capabilities and service experiences. - Collaborate with Marketing on storytelling, campaigns, and awareness initiatives that drive pipeline and market adoption. - Enable Sales and Customer Success teams with strong narratives, competitive positioning, customer use cases, and scalable playbooks. - Gather customer and market insights to continuously refine positioning, GTM motions, and product direction. - Champion the service management space internally and externally, ensuring we stay closely aligned with customer needs and industry trends. Requirements - You’ve led GTM for a SaaS product, ideally in a high-growth B2B environment. - You have a strong understanding of service management, enterprise workflows, or operational products and know how to translate customer needs into scalable GTM strategies. - You’re equal parts strategist and doer: able to define the vision while rolling up your sleeves to execute. - You thrive in fast-paced, cross-functional environments and know how to drive alignment across Product, Sales, Marketing, Customer Success, and Partnerships. - You have excellent communication skills, with a strong ability to simplify complex ideas into clear messaging and compelling storytelling. - You bring an entrepreneurial mindset, move fast, and inspire teams to execute with ownership and urgency. - Bonus: Experience launching AI-powered, workflow, ITSM, or enterprise service products.

Title: Manager, Entegra Sales Operations Support CategoryPurchasing & Distribution Location(s) Middletown, MD Baltimore, MD Philadelphia, PA VA Wilmington, DE Atlanta, GA VA Orlando, FL Newark, NJ Salary Range$74290 to $96140 Job ID988444 Job Description: Role Overview Entegra Procurement Services is a fast-growing and dynamic division of Sodexo and part of a global procurement network that manages more than $36 billion in spend for food, services and supplies, and serves more than 120,000 purchasing sites throughout the United States alone. Entegra Procurement Services provides procurement management for multi-unit clients in industries including seniors, healthcare, education, government, faith based, leisure, hotels, and restaurants. We deliver procurement solutions that drive operational effectiveness and innovative products and services.  We are currently searching for a Sales Development Representative. This role blends inbound Sales Development with Sales Operations support to help drive pipeline growth while maintaining strong data integrity and operational excellence. The position is responsible for managing and qualifying inbound leads, supporting the creation of discovery meetings, and upholding high standards of CRM accuracy, reporting, and cross-functional alignment. Working closely with Field Sales, Sales Operations, Marketing, and Finance, this role ensures consistent lead flow, reliable Salesforce data, and smooth, efficient sales execution. This is a remote position with the preferred candidate residing in the Eastern or Central Time Zone. What You'll Do Sales Development Responsibilities (50%) - Manage inbound lead dashboard and process warm leads - Handle Contact Us form submissions and appropriate routing - Qualify inbound leads and schedule discovery meetings - Partner with Field Sales to nurture qualified opportunities - Maintain Salesforce records related to inbound activity Sales Operations Responsibilities (50%) - Perform regular Salesforce lead and opportunity hygiene - Support Salesforce opportunity stage validation and clean-up - Perform regular data entry in Salesforce to ensure accurate records. - Process data enrichment requests - Submit account management updates to Finance as needed What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: - Medical, Dental, Vision Care and Wellness Programs - 401(k) Plan with Matching Contributions - Paid Time Off and Company Holidays - Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring - Bachelor’s degree preferred, or equivalent relevant professional experience - 1–3 years of experience in Sales Development, Sales Operations, or a similar commercial role - Hands-on experience using Salesforce or a comparable CRM, including managing inbound lead workflows - Proficiency in Salesforce and general CRM data management - Ability to effectively balance sales activities with operational responsibilities - Strong attention to detail and accuracy - Excellent written and verbal communication skills - Capable of prioritizing tasks and working efficiently in a fast-paced environment Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement - Bachelor’s Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years