About The Rolemonday service is one of the fastest-growing products at monday.com - built to help organizations modernize and scale service operations through AI agents, automation, and intelligent workflows. From IT and Operations to HR and Finance, monday service enables teams to manage requests, orchestrate service delivery, and resolve issues faster on one flexible platform. monday service is redefining service management for the AI era with an AI workforce model where specialized AI agents can answer requests, route conversations, resolve issues, and seamlessly collaborate with human teams when needed. Rather than relying on a single generic assistant, monday service enables organizations to build teams of AI agents designed for different service functions and workflows, all powered by the flexibility of the monday.com platform. Our new products act as startup business units within the company, inspired by monday’s unique culture and values. We’re looking for a Head of GTM to lead our go-to-market strategy and take monday service to the next level. This is a unique opportunity to join at a pivotal moment and shape how we bring a high-potential product to market. You’ll be the strategic connector between Product, Marketing, Sales, and Customer Success, defining the category narrative, leading launches, building scalable GTM motions, and positioning monday service as a leader in AI-powered service management. What You’ll Do - Own the go-to-market strategy for monday service from messaging and positioning to launch planning and enablement. - Define and drive the GTM sales strategy in close partnership with our CRO organization, aligning efforts across Sales, Customer Success, Partnerships, and Solution Engineering. - Act as the strategic bridge between Product, Marketing, and GTM teams, connecting strategy to execution across all functions. - Partner with Product to shape launches for new AI-powered capabilities and service experiences. - Collaborate with Marketing on storytelling, campaigns, and awareness initiatives that drive pipeline and market adoption. - Enable Sales and Customer Success teams with strong narratives, competitive positioning, customer use cases, and scalable playbooks. - Gather customer and market insights to continuously refine positioning, GTM motions, and product direction. - Champion the service management space internally and externally, ensuring we stay closely aligned with customer needs and industry trends. Requirements - You’ve led GTM for a SaaS product, ideally in a high-growth B2B environment. - You have a strong understanding of service management, enterprise workflows, or operational products and know how to translate customer needs into scalable GTM strategies. - You’re equal parts strategist and doer: able to define the vision while rolling up your sleeves to execute. - You thrive in fast-paced, cross-functional environments and know how to drive alignment across Product, Sales, Marketing, Customer Success, and Partnerships. - You have excellent communication skills, with a strong ability to simplify complex ideas into clear messaging and compelling storytelling. - You bring an entrepreneurial mindset, move fast, and inspire teams to execute with ownership and urgency. - Bonus: Experience launching AI-powered, workflow, ITSM, or enterprise service products.

Title: Manager, Entegra Sales Operations Support CategoryPurchasing & Distribution Location(s) Middletown, MD Baltimore, MD Philadelphia, PA VA Wilmington, DE Atlanta, GA VA Orlando, FL Newark, NJ Salary Range$74290 to $96140 Job ID988444 Job Description: Role Overview Entegra Procurement Services is a fast-growing and dynamic division of Sodexo and part of a global procurement network that manages more than $36 billion in spend for food, services and supplies, and serves more than 120,000 purchasing sites throughout the United States alone. Entegra Procurement Services provides procurement management for multi-unit clients in industries including seniors, healthcare, education, government, faith based, leisure, hotels, and restaurants. We deliver procurement solutions that drive operational effectiveness and innovative products and services.  We are currently searching for a Sales Development Representative. This role blends inbound Sales Development with Sales Operations support to help drive pipeline growth while maintaining strong data integrity and operational excellence. The position is responsible for managing and qualifying inbound leads, supporting the creation of discovery meetings, and upholding high standards of CRM accuracy, reporting, and cross-functional alignment. Working closely with Field Sales, Sales Operations, Marketing, and Finance, this role ensures consistent lead flow, reliable Salesforce data, and smooth, efficient sales execution. This is a remote position with the preferred candidate residing in the Eastern or Central Time Zone. What You'll Do Sales Development Responsibilities (50%) - Manage inbound lead dashboard and process warm leads - Handle Contact Us form submissions and appropriate routing - Qualify inbound leads and schedule discovery meetings - Partner with Field Sales to nurture qualified opportunities - Maintain Salesforce records related to inbound activity Sales Operations Responsibilities (50%) - Perform regular Salesforce lead and opportunity hygiene - Support Salesforce opportunity stage validation and clean-up - Perform regular data entry in Salesforce to ensure accurate records. - Process data enrichment requests - Submit account management updates to Finance as needed What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: - Medical, Dental, Vision Care and Wellness Programs - 401(k) Plan with Matching Contributions - Paid Time Off and Company Holidays - Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring - Bachelor’s degree preferred, or equivalent relevant professional experience - 1–3 years of experience in Sales Development, Sales Operations, or a similar commercial role - Hands-on experience using Salesforce or a comparable CRM, including managing inbound lead workflows - Proficiency in Salesforce and general CRM data management - Ability to effectively balance sales activities with operational responsibilities - Strong attention to detail and accuracy - Excellent written and verbal communication skills - Capable of prioritizing tasks and working efficiently in a fast-paced environment Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement - Bachelor’s Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years

Role Description Ciklum is looking for a Operations Engineer to join our team full-time in Ukraine. As a Operations Engineer, become a part of a cross-functional development team engineering experiences of tomorrow. Our company is seeking a Mid-Level Operations Engineer with a broad skill set to support our busy Operations (Ops) team. This generalist role is ideal for a hands-on professional who can wear multiple hats across infrastructure, cloud, security, and IT support to keep systems running smoothly. The primary goal of this position is taking on day-to-day operational responsibilities and driving improvements in automation and process. - Infrastructure & Cloud Management - Endpoint Management - Security & Compliance Support - Developer Enablement - Identity & Access Management - Support & IT Operations - Automation & Documentation - Project Support Qualifications - 3-5 years of hands-on experience in an IT Operations, DevOps, Systems Administrator, or similar role, preferably in a broad technical environment - Solid experience managing AWS environments (e.g. setting up and maintaining EC2, S3, VPC, IAM, RDS, etc.), including basic networking within AWS and an understanding of cost optimization in the cloud - Proficiency in scripting or programming, especially with Python. Ability to write scripts or small tools to automate tasks and integrate with APIs or cloud services. (Experience with other scripting languages like Bash or PowerShell is a plus.) - Good foundation in system administration for Linux servers (and familiarity with Windows and/or macOS) - Understanding of networking fundamentals — you should know concepts like VPN, DNS, TCP/IP, subnets, firewalls, and be able to assist in network configuration or troubleshooting - Familiarity with security best practices such as routine patch management, least-privilege access controls, and monitoring for suspicious activity. Experience responding to incidents or working with security tools/alerts in prior roles is required - Experience with infrastructure monitoring and incident response processes. Comfort using or learning tools for logging, alerting, and performance monitoring - Problem-Solving Skills - Communication & Collaboration Benefits - Strong community: Work alongside top professionals in a friendly, open-door environment - Growth focus: Take on large-scale projects with a global impact and expand your expertise - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies - Flexibility: Enjoy radical flexibility – work remotely or from an office, your choice - Care: We’ve got you covered with company-paid medical insurance, mental health support, and financial & legal consultations Company Description At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. As one of Ukraine’s largest IT companies and a top employer recognized by Forbes, we’ve spent over 20 years delivering meaningful tech solutions. We proudly support diverse talent and military veterans, recognizing their unique skills and perspectives they bring to shaping the future. Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn. Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

Role Description We are looking for a talented individual with the experience and motivation to join our innovative team. This is an entry level position that serves as the foundation of the Fulfillment team. The person is responsible for electronically delivering Precisely products to customers and partners in a timely manner. In addition, the role will close any issues customers may have accessing their products and maintaining their software license keys. This role is transactional by nature, emphasizing accurate and timely completion of tasks. Typically, it does not involve mentoring responsibilities or participation in strategic planning. What you will do: - Utilize systems such as Salesforce and Precisely Key Generation tools for the fulfillment of various products - Ensure product delivery of software and keys, data and SaaS as part of the final step prior to invoicing the customer and recognizing revenue. - Work under tight financial deadlines, especially during month-end and quarter-end closures - Ensure we are meeting audit requirements as part of revenue recognition - Fulfillment case triage - Provide license keys at customer request that include only functionality that a customer has paid for, and no additional functionality that the customer has not paid - Ensure customers can run the software within the scope and restrictions of their contract (restriction examples include Operating System, usage capacity, location, etc.) - Ensure customers have access to support sites for downloading resources - Maintain strict processes for case creation and overseeing the Fulfillment queue. Qualifications - Bachelor’s degree or equivalent work experience - Minimum of five years of experience in order fulfillment domain - Strong organizational, analytical skills and attention to detail - Problem solving abilities, logical troubleshooting approach - Comfortable working in various business and proprietary systems and software applications - Ability to work under pressure of financial end of term timelines to complete order delivery - Experience of collaborating within a cross-functional organization - Previous experience in a back-office order process role with managing multiple tasks simultaneously - Previous CRM experience (Salesforce preferred) - Strong professional oral and written communication skills in English - Demonstrates proficiency in Microsoft Office applications, including Outlook, Excel, Word, and Teams, with advanced Excel skills being essential - Ability to work outside regular shift hours during month‑end and quarter‑end close periods - Ability to work effectively from home - Travel is NOT required Requirements - Salesforce certification is a bonus point - Familiarity with case management or ticketing system - Experience working with global partners/customers - Experience collaborating with global and cross functional team across time zones - Prior fulfillment role exposure (software, data, or SaaS fulfillment) AI Skills/Knowledge - Skilled at utilizing CoPilot or other AI tools effectively Work Schedule The candidate will follow an APAC-aligned schedule, working AEST hours from 4:30 AM to 01:30 PM IST, Monday through Friday. Note: there will be daylight saving time once a year in Australia, when the clocks are set forward for one hour. The IST working hours will be adjusted to the change of timing, i.e. 3:30 AM to 12:30 PM IST. The candidate will be eligible for applicable shift allowances based on shift timings.