• Administrative tasks: Use MS Office to support day-to-day operations • Active sourcing and talent acquisition: Identify and contact potential candidates in innovative ways who match the requirements of open positions • Business development: Acquire new clients and drive business growth

• Responsible for supporting the mentoring, coaching and development of team, recognizing strengths and weaknesses, as well as building out performance improvement plans. • Run and lead a team of Recruiters, driving performance results across assigned account(s). • Act as a consultative tactical partner by knowing the labor market and client’s business industry in order to provide extraordinary sourcing advising strategies. • Daily/weekly/monthly/quarterly goals, build out individual recruiter equations, make agile adjustments to goals. • Handles all direct employee issues and processes, including ongoing performance management, appraisal process, and development planning. • Full ownership of comprehensive reporting to Sr Leadership. • Full understanding of contract details, P&L and account logistics in order to successfully lead team and direct their focus appropriately. • Ensure team is educated on their metrics and their current SLAs outlined in the SOW and the impacts of missing or meeting those targets as it relates to the recruiter performance. • Strategically forecast resourcing needs, proper allocation of resources and requisition assignments to maintain a top-level of customer service and support. • Assess and measure client satisfaction, responding with urgency when situations arise and taking dedicated steps to ensure a high level of productivity. • Champion a strong culture across team(s). • Identify and prioritize short and long term goals as it refers to the account and recruiter’s desk. • Maintain data integrity by auditing the team’s metrics, process adherence and administrative compliance on a weekly basis, at minimum. • Determine and communicate weekly goals to sourcing team members as applicable. • Strong partnership and collaboration with CRM as well as members of Sr Leadership, Clients and external partners. • Reporting metrics and analyzing the data and communicating to the team regarding successes, challenges, areas of opportunity, etc. • Other duties, as assigned.

• Managing a portfolio of partner agents • Building and maintaining relationships with agents • Achieving new student enrolment and profit goals • Developing and executing sales account plans • Pipeline Management – Applicant Generation and Conversion • Working alongside product sales and marketing to understand and identify market trends • Managing strong partner network • Recruiting new agents and onboarding them • Representing Study Group at exhibition and recruitment events • Providing market insights for product development

• Managing a portfolio of partner agents • Building and maintaining relationships with agents • Achieving new student enrolment and profit goals • Development & execution of sales account plans • Pipeline Management – Applicant Generation and Conversion • Recruiting new agents and onboarding them • Representing Study Group at exhibition and recruitment events • Providing high quality product and process training to agents • Monitoring competitor activity and providing market insights