Fusable logo
Fusable

Stronger data. Smarter decisions. Greater impact.

Strategic Digital Account Manager

Location

United States

Posted

64 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Strategic Digital Account Manager

Fusable

• Serve as the senior-facing point of contact for top-tier, high-value client accounts, managing relationships across multiple stakeholders, business units, and decision-makers. • Develop a deep understanding of each client’s organization, long-term strategy, market pressures, and digital transformation initiatives. • Build and maintain strong relationships at the executive and director levels, facilitating strategic conversations focused on growth, innovation, and value. • Drive account plans that map goals, KPIs, risks, expansion opportunities, and multi-quarter roadmaps. • Lead the development of integrated, multi-channel digital marketing strategies aligned to complex client goals, working collaboratively with cross-functional strategists and execution teams. • Elevate conversations beyond campaign management to business outcomes, such as customer acquisition efficiency, lifecycle optimization, and cross-channel measurement. • Introduce proactive recommendations rooted in data, performance insights, and market trends. • Own full Net Retention responsibility for a strategic book of business, ensuring renewals and incremental revenue growth. • Identify expansion opportunities across products, channels, and services; drive upsells and cross-sells based on client needs and strategic direction. • Partner with Sales leaders on scope development, pricing strategy, and enterprise proposals. • Maintain accurate forecasting and contribute to quarterly business reviews (QBRs) and executive reporting. • Monitor complex, multi-channel performance dashboards; identify trends, risks, and strategic opportunities. • Ensure teams deliver flawlessly against client expectations, acting as the internal advocate for your accounts. • Lead executive-level reporting, QBRs, and strategic reviews that highlight performance, insights, and next steps. • Align internal delivery teams on priorities and roadmaps to ensure cohesive execution. • Stay ahead of emerging digital marketing trends, platform changes, privacy regulations, and advanced technologies that impact strategic clients. • Leverage your expertise to counsel clients on organizational strategy, channel allocation, and digital maturity. • Represent Fusable as a trusted strategic partner who guides clients through industry shifts.

Job Requirements

  • 5+ years of experience in digital account management or enterprise client services, preferably in an agency or SaaS/digital services environment.
  • Proven success with strategic or enterprise accounts, including multi-stakeholder management and executive engagement.
  • Experience owning revenue outcomes in a quota-carrying role (renewals, upsells, forecasting).
  • Deep understanding of digital marketing disciplines (paid search, paid social, programmatic, CRM, analytics, first-party data strategy, etc.).
  • Strong business acumen and ability to translate digital performance into executive-level narratives.
  • Exceptional communication skills, including presenting to senior leaders and guiding strategic discussions.
  • Highly organized with strong project management capabilities across multiple workstreams.
  • Analytical, data-driven mindset with the ability to craft insights and build compelling stories from data.
  • Bachelor’s degree in Marketing, Business, Communications, or a related field.

Benefits

  • Equal Employment Opportunity - Fusable is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

Related Job Pages

More Account Manager Jobs

Role Description The Specialty Products Key Account Manager is a strategic sales role reporting directly to the Director of National Sales & Development – Turf and Ornamental. This position drives profitable revenue growth across assigned geographies by cultivating and managing relationships with key distributor partners. This position will service the East Coast. The ideal candidate will live on the East Coast. The ideal candidate has a background in turf and ornamental sales and is a results-oriented sales professional who brings vision, creativity, and polished negotiation skills to every level of the distributor organization. This role demands a high degree of self-direction — the ability to pursue and exceed territory sales objectives with minimal day-to-day oversight, while operating in close alignment with established sales and marketing strategy. A successful Key Account Manager will combine a thorough understanding of distributor business models with deep expertise in turf and ornamental maintenance practices relevant to their assigned geographies. The Specialty Products Key Account Manager is accountable for the full commercial cycle within the assigned territory. This includes: - Collaborating with distributor customers to develop comprehensive annual business plans - Building accurate sales forecasts - Driving the sale of Turf and Ornamental products to meet monthly profit and revenue targets - Skilled negotiation of sales objectives - Maintaining healthy margin performance - Delivering strong product support, including planning and execution of new product launches Qualifications - Bachelors degree or equivalent experience - Track record of exceeding goals and targets - Demonstrated experience operating within a sales culture of accountability and teamwork - Exceptional customer service orientation - Exceptional integrity, honesty and trustworthiness - Excellent presentation and negotiation skills - Strong foundation for strategic and tactical selling of a complex sale - Minimum of 5 years experience in the specialty products business, preferably turf experience Requirements - Acts and thinks like an owner/entrepreneur - 80/20 Action - Execute/Strategic focused orientation - Experience in consultative selling; needs-based, buyer focused - Self-motivated - High initiative - Technologically savvy - High capacity to adapt to change - Ability to work inter-departmentally to accomplish objectives - High level of business acumen and maturity - Ability to travel 50% of the time Communication Skills - Ability to read, analyze, and interpret general business periodicals, professional journals, or governmental regulations - Ability to write reports, business correspondence, as well as personnel policies and procedural manuals Reasoning Ability - Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists - Ability to interpret a variety of information furnished in written and oral forms Physical Demands The physical demands required for this position include prolonged sitting; extended periods of computer use and typing; normal range vision and hearing. Additionally, during extended periods of travel, driving and overnight stays away from home. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

United States
Job Closed
ContractRemoteTeam 51-200Since 2017H1B Sponsor

• You'll manage a portfolio of brand accounts across enterprise fashion and consumer goods clients. • Keep clients, grow them, and run delivery cleanly. • Keep the team aligned, operating efficiently through better systems and technology. • You are the connective tissue between Sales, Strategy, Campaigns, Paid, and Product. • If something drifts (performance, scope, relationship, or margin) you see it early and fix it. No surprises. Steady, commercial ownership. • Own client relationships across launches, seasonal campaigns, and always-on programmes. Multi-thread across teams. Build trust. Have direct conversations when performance needs to improve. • Translate data into clear, actionable plans using AI to move from raw numbers to narrative faster. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means. • Manage timelines, scopes, budgets, and execution across our full product suite, including Always-On creator partnerships, Pulse campaigns, Makers (CGC), Amplify+ (paid boosting), Seeding+, and License+. Keep work on-brand, on-time, and within margin. • Manage renewal timelines and model scenarios with AI to pressure-test the numbers. Identify upsell opportunities. Speak confidently about account growth with real numbers. • Forecast performance. Optimise mid-campaign. Apply learnings to the next programme. Reporting should inform decisions, not just recap them. • Keep tracking clean. Watch capacity. Fix what's inefficient. Make sure client feedback doesn't get lost.

United Kingdom
Job Closed
Climb Channel Solutions NA logo

Strategic Account Manager

Climb Channel Solutions NA

A different breed of specialty technology distributor. #ClimbWithUs

Account Manager64 days ago
Full TimeRemoteTeam 51-200Since 1982H1B No Sponsor

• Responsible for all net new sales into Strategic Accounts, FTSE 100 and global enterprise accounts • Apply strong business acumen and Delinea sales methodology to every prospective customer engagement • Achieve/exceed quota targets, while developing satisfied and referenceable customers • Effectively prospect to uncover sales opportunities within assigned territory • Lead complex sales-cycles and effectively present the value of our applications to C-level executives of organizations • Build and maintain relationships with influencers and decision-makers • Quickly understand business challenges and create solutions • Manage sales pipeline and ensure CRM accuracy • Learn how solutions meet needs of clients and develop skill solution focused selling • Work with marketing and sales teams to develop target strategies • Negotiate contracts and close agreements to maximize profits • Ensure the timely and successful delivery of our solutions according to customer needs and objectives • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) • Collaborate with sales teams to identify and grow opportunities within territory

United Kingdom
BCD Travel logo

Strategic Account Management Lead - Meetings and Events

BCD Travel

BCD Travel is a top, privately owned global travel management company under the BCD Group. Established in 2006, BCD Travel supports individuals in traveling eff

Account Manager64 days ago

Strategic Account Management Lead - Meetings & Events Location: UK, Virtual, EUROPE Company: BCD About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. See what life is about at BCD M&E at bcdme.com/careers About the role: Are you ready to lead a dynamic team and elevate the client experience in the Strategic Meetings Management Account Management world? As our SMM Account Management Lead, you’ll play a pivotal role in driving account strategies and ensuring our clients receive exceptional service. You'll work closely with our Senior Strategic Account Director and help foster a collaborative environment that thrives on innovation. If you’re passionate about coaching, growth, and making a real impact, we want you on our team! You’re Good At: - Coordinating and prioritising account management activities across a team, ensuring seamless delivery. - Coaching and guiding team members to achieve their full potential while removing obstacles to success. - Building strong client relationships and acting as a dependable point of contact for key accounts. - Analysing performance data and client satisfaction to drive actionable insights and continuous improvement. - Leading impactful account reviews and developing high-quality presentations that resonate with stakeholders. - Lead expansions/implementations and change activity, partnering with the customer to drive adoption and compliance through appropriate communications and engagement plans. You Have: - Previous managerial experience in an strategic account management setting, particularly with a Regional and Global lens. - Solid background in budget and cost management processes. - In-depth Meetings & Events industry knowledge, particularly in strategic meetings management. - Proficiency in Microsoft Office and familiarity with meeting technology, such as CVENT. - A knack for building relationships at all levels and promoting collaboration across teams. - A proactive approach to identifying growth opportunities and enhancing client satisfaction. Ready to take your career to the next level? Are you motivated by developing people, shaping client account relationships and making a significant commercial impact then click below and apply now! You should know: - This is a UK remote based role which will require in-person time with your colleagues, clients and at key industry / client events which will require travel in the UK and overseas on occasion. - Our core business hours are 0900-1730 hours Monday to Friday with the flexibility to adjust working hours to meet client requirements. THE PERKS Flexible Working We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best. Room to Grow Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow. Everyone has a voice We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected. Make your move The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move. We’ve got you covered Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program. We’re positive. You’ll love it. It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways. #LI-MB1 #LI-EM1 #LI-LZ1 #LI-KW1 #LI-Remote #LI-Hybrid #LI-Onsite

United Kingdom