BCD Travel logo
BCD Travel

BCD Travel is a top, privately owned global travel management company under the BCD Group. Established in 2006, BCD Travel supports individuals in traveling eff

Strategic Account Management Lead - Meetings and Events

Location

United Kingdom

Posted

69 days ago

Salary

0

Seniority

Lead

Job Description

Strategic Account Management Lead - Meetings and Events

BCD Travel

Strategic Account Management Lead - Meetings & Events Location: UK, Virtual, EUROPE Company: BCD About Us: At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. See what life is about at BCD M&E at bcdme.com/careers About the role: Are you ready to lead a dynamic team and elevate the client experience in the Strategic Meetings Management Account Management world? As our SMM Account Management Lead, you’ll play a pivotal role in driving account strategies and ensuring our clients receive exceptional service. You'll work closely with our Senior Strategic Account Director and help foster a collaborative environment that thrives on innovation. If you’re passionate about coaching, growth, and making a real impact, we want you on our team! You’re Good At: - Coordinating and prioritising account management activities across a team, ensuring seamless delivery. - Coaching and guiding team members to achieve their full potential while removing obstacles to success. - Building strong client relationships and acting as a dependable point of contact for key accounts. - Analysing performance data and client satisfaction to drive actionable insights and continuous improvement. - Leading impactful account reviews and developing high-quality presentations that resonate with stakeholders. - Lead expansions/implementations and change activity, partnering with the customer to drive adoption and compliance through appropriate communications and engagement plans. You Have: - Previous managerial experience in an strategic account management setting, particularly with a Regional and Global lens. - Solid background in budget and cost management processes. - In-depth Meetings & Events industry knowledge, particularly in strategic meetings management. - Proficiency in Microsoft Office and familiarity with meeting technology, such as CVENT. - A knack for building relationships at all levels and promoting collaboration across teams. - A proactive approach to identifying growth opportunities and enhancing client satisfaction. Ready to take your career to the next level? Are you motivated by developing people, shaping client account relationships and making a significant commercial impact then click below and apply now! You should know: - This is a UK remote based role which will require in-person time with your colleagues, clients and at key industry / client events which will require travel in the UK and overseas on occasion. - Our core business hours are 0900-1730 hours Monday to Friday with the flexibility to adjust working hours to meet client requirements. THE PERKS Flexible Working We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best. Room to Grow Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow. Everyone has a voice We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected. Make your move The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career — there’s always room to move. We’ve got you covered Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program. We’re positive. You’ll love it. It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways. #LI-MB1 #LI-EM1 #LI-LZ1 #LI-KW1 #LI-Remote #LI-Hybrid #LI-Onsite

Related Job Pages

More Account Manager Jobs

Full TimeRemoteTeam 501-1,000H1B No Sponsor

• Develop and execute the US-focused employer sales strategy securing internship placements and matching students to those roles. • Define and implement sales strategies, management tools, and processes to meet aggressive sales goals. • Build a robust pipeline of employer partnerships, connecting directly to decision-makers and other influencers at target companies. • Leverage tools (e.g., Salesforce, Bookings, etc.) to drive efficiency, effectiveness, and accountability. • Analyze trends, opportunities, and competitors within the industry that will help you develop and maintain a strong understanding of the market and the space in which we compete. • Work with the marketing team and develop the collateral, pitch materials, and market positioning needed for successful employer conversations. • Adapt sales strategy and tactics based on local markets. • Where appropriate, pitch and develop strategic partnerships that will drive the success of the team’s work. • Manage employer partnerships to ensure the highest level of customer satisfaction. • Iterate and evolve value propositions for employers, adapting them for different industries/markets as appropriate. • Lead onboarding for new employer partners. • Actively manage relationships to grow partnerships year over year. • Drive recruitment process with host employers. • Serve as point of contact for host management needs. • Communicate and advocate the interests of employers to ensure successful placements and experience for both student/young professionals and the employer. • Manage expectations with host employers to ensure compliance with the U.S. Dept of State’s BridgeUSA (J-1 Visa) program.

Connecticut + 8 moreAll locations: Connecticut | Maine | New Hampshire | New Jersey | New York | Massachusetts | Pennsylvania | Rhode Island | Vermont
GigRadar.io logo

Channel Partnership Manager

GigRadar.io

Win more clients on Upwork—without wasting time on manual outreach⚡ AI-powered automation for agencies & freelancers 🚀

Account Manager69 days ago
Full TimeRemoteTeam 11-50Since 2018H1B No Sponsor

• Own and scale revenue through strategic partnerships • Build high-performing partner channels • Generate qualified pipeline (SQLs) for the sales team • Drive partner-sourced revenue • Create scalable acquisition through collaborations • Manage partner relationships and performance reviews • Collaborate with Sales and Growth teams to convert partner pipeline into revenue

Ukraine
$1.5K / month
Job Closed
Humand logo

Success Account Manager

Humand

#1 AI-powered HR app for deskless workers. Internal communication, culture, and HR management.

Account Manager69 days ago
Full TimeRemoteTeam 201-500Since 2019H1B No Sponsor

• Manejar una cartera de clientes. • Asegurar que cada cliente aumente su uso e implemente nuevas funcionalidades de Humand. • Generar Upsells y Cross-Sells en la cartera de clientes.

Latin America
Agency FIFTY3 logo

Senior Account Manager

Agency FIFTY3

Based in Denver, Colorado, Agency FIFTY3 is a full-service advertising agency specializing in award-winning services for real estate industry clients across the

Account Manager69 days ago

Title: Sr Account Manager Location: United States Job Description: Job category: Agency Fifty3 Requisition number: SRACC018682 - Full-time - Remote Job details Senior Account Manager Compensation: Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $72,000 - $78,000 plus bonus potential. ​Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts. We are Agency FIFTY3 Be part of a growing team that’s changing the way marketing is done in the real estate industry. We constantly strive to produce the best work, look for ways to innovate, and challenge the status quo. From advanced digital marketing to high-quality creative and social campaigns, we care about our client deliverables and stand behind our work. Our love for marketing is rooted in our culture. Winner of Built in Colorado’s Best Place To Work and over 50+ marketing awards, we’re a group of passionate team members who collaborate together, are committed to growth and development, and spend time recognizing the team’s achievements. Agency FIFTY3 is headquartered in Denver, CO, with the flexibility to work remotely across the United States. We are committed to building and sustaining a diverse, equitable, and inclusive environment where everyone feels comfortable to bring their best self to work. We value the diversity of backgrounds, perspectives, experiences, and skill sets in order to work together to be more representative of the customers and communities we serve. Are you the Senior Account Manager we’re looking for? Our Senior Account Managers take a lead role in communicating and managing a variety of high-priority Creative and Digital products in our Client Success Department alongside our team to produce cohesive marketing campaigns that exceed client goals and wow consumers. This position is responsible for: - Managing our highest priority clients’ expectations and timelines through clear communication by aligning customer needs with our industry expertise. - Growing and renewing client relationships by building effective and strategic marketing campaigns with customers that include our digital and creative product lines. - Collaborating with internal teams to drive ROI, communicate best practices, and ensure overall client success. We’re looking for someone who has: - A proven understanding of our core product line as seen on our website as well as in-depth experience managing digital and/or creative products. - An outstanding work ethic with the ability to work both independently and as part of a larger team. They are disciplined to meet deadlines, stay organized, and achieve results. - Strong writing, editing, and proofreading skills. - A customer service mindset to creatively and effectively manage products from concept to deliverable and the ability to upsell our products and services. - The ability to be collaborative, adaptive, and flexible, functioning effectively in a high-growth environment. They have a positive approach to problem solving while balancing multiple projects. We’ll train you on: - Understanding our various industry verticals and their associated sales funnels. - In-depth reporting and analysis used to provide ROI to our top clients. - Digital and Creative best practices and strategies. Qualifications we’re looking for: - Marketing experience in our Creative products with an emphasis on websites. - Proven experience with paid ad campaigns. - Google certifications, a plus. - Advanced time and project management experience - Asana and Salesforce, a plus. Perks and benefits we offer: - Flexible work-from-home and remote work policy in the U.S. - Health benefits (medical, dental, vision) starting on day one of employment. Including a 100% Paid Team Member Medical option. - 401k with company match for eligible team members. - Life and Disability Insurance (100% Paid Life, STD, and AD&D). - Unlimited PTO and 10 paid holidays. - 12 weeks of Paid Parental Leave (Maternity & Paternity) for eligible team members and primary caregivers of a newborn or adopted child. - Optional Health Savings Account, Flexible Savings Account, and Pet Insurance. - Leadership training and events, StrengthsFinder 2.0 assessment, and company-paid book club once a year to promote growth and development. We are an Equal Opportunity Employer Agency FIFTY3 is proud to be an equal opportunity employer, committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates, prohibiting discrimination and harassment of any type without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental ability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Worldwide
$72K - $78K / year