• Assume the role of expert and specialist, trusted with the responsibility of managing and nurturing your designated client portfolio. • Review impact of new features and fixes and assess those against customers organizational needs • Assist in configuring Varicent specific solutions based on customer requirements as requested • Generate and communicate monthly performance and support metric reports • Analyze usage data and metrics to identify remedial actions required • Help implement remedial actions for proactive maintenance • Support other team members by troubleshooting errors, bugs & technical hurdles and advising on best practice for optimizations - upskilling the team in the process • Take initiative in identifying growth opportunities • Collaborate with our team to achieve sustainable project and product growth • Participate in Success Planning Workshops to drive Customer Success initiatives through Customer Success Planning • Work with internal stake holders to review change management process and propose future state where possible

Title: Technical Channel Partner Manager | ISV Location New York, NY (HQ); Remote (US) Employment Type Full time Location Type Hybrid Department Sales Compensation - NYC/SF The listed range represents the total OTE, comprising a 70% base & 30% commission. $156K – $214K; Offers Equity; Offers Commission; OTE - NationwideThe listed range represents the total OTE, comprising a 70% base & 30% commission. $140K – $193K; Offers Equity;Offers Commission; OTE The final compensation will depend on the location and level at which the candidate is hired. Job Description: About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp is building out its partner ecosystem, and the Technical Partnerships team sits at the intersection of product, engineering, sales, and our growing network of third-party platforms. As a Technical Channel Partnerships Manager, you'll turn Ramp's developer platform and APIs into scalable, revenue-generating integrations; architecting end-to-end solutions with ISVs, embedded finance partners, and strategic tech platforms. You won't just make integrations work; you'll make them a repeatable engine of partner-driven growth. You will be expected to pitch and close co-build and co-sell agreements, own integration success metrics, and serve as the primary bridge between external partner engineering teams and Ramp's internal teams, delivering integrations that drive meaningful adoption and revenue. What You'll Do - Architect end-to-end partner integrations using Ramp's developer platform — including APIs, webhooks, authentication flows, embedded finance primitives, and workflow automation - Pitch, negotiate, and close co-build and co-sell agreements with third-party platforms, ISVs, and strategic partners - Collaborate cross-functionally with engineering, product, sales, solutions, legal, and GTM teams to design robust, scalable partnership strategies - Define integration success metrics (adoption, usage, retention, partner-driven revenue) and be accountable for delivering against them - Manage partner relationships and act as the bridge between external partner engineering teams and internal Ramp teams — clarifying data flows, responsibilities, timelines, and deliverables - Proactively identify integration blockers and architect around constraints such as rate limits, data model mismatches, scaling, security, and compliance requirements - Influence partner roadmaps, product prioritization, and GTM motions based on integration opportunities and ecosystem gaps What You Need - 5+ years of experience and a strong track record in partner sales, BD, alliances, or channel partnerships (with meaningful ISV/tech partner exposure) - Strong understanding of REST APIs, webhooks and event-driven architecture, data models and schema design, authentication flows (OAuth, API keys), embedded finance primitives, and general principles of financial and ERP systems - Ability to architect integration flows without writing production code — comfortable drawing sequence diagrams, mapping data flows, and specifying responsibilities on both the partner and Ramp sides - Proven commercial instincts: able to position integrations as strategic value, negotiate agreements, and structure co-sell motions - Track record of delivering quantifiable results — integration adoption, partner-driven pipeline, revenue impact, or similar outcomes from full-stack partnership, integrations, or ecosystem-building roles - Excellent communication skills with the ability to speak confidently with engineers, product teams, sales leaders, and C-suite stakeholders, and translate technical constraints into business implications - Bias toward execution and speed: you move fast, deliver clean work, and push initiatives across teams to completion - Comfort working in ambiguity — you thrive when documentation is incomplete, requirements evolve, and decisions must be made without perfect information Nice to Haves - Previous experience at a fintech or embedded-finance company - History of working with ERP, accounting, procurement, or spend-management platforms, or building integrations for them - Prior success in co-sell or partner-driven GTM motions - Familiarity with compliance or financial workflows (expense management, reimbursements, vendor payments, bookkeeping, etc.) Benefits available to all full-time Ramp employees (Global) - Flexible PTO - Unlimited AI token usage - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend United States - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (80 days) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation support to NYC or SF (as needed) Canada - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health United Kingdom - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (80 days) at 100% pay, with additional time available at reduced pay Referral Instructions If you are being referred for the role, please contact that person to apply on your behalf. Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process. Ramp Applicant Privacy Notice

Role Description As a Steam Turbine & Generator Technical Field Advisor, you will maintain and perform mechanical technical services scope and provide on-site technical direction on Steam Turbine and Generator systems for utility and industrial power plants. You are accountable to review and maintain execution as per equipment engineering documents and work procedure, conduct troubleshooting of the plant equipment and systems. You may be assigned other duties to help proactively drive our GE vision and align with our organization’s core values. Roles and Responsibilities - Perform mechanical work on Steam Turbines, Generators, and Valves following safety procedures, with high quality and on time. - Plan, coordinate, and perform the disassembly, inspection, and reassembly of turbine, valve, and generator parts. - Read and understand technical drawings and documents, including manufacturing drawings, P&IDs, and schematics. - Work closely with team members, contractors, and customers to support smooth site and outage activities. - Support pre-outage planning and post-outage closeout, including outage documents, reports, and other required records. - Contribute to customer satisfaction by providing reliable field service and understanding how the work supports overall business goals. Qualifications - Technical or university degree, relevant qualifying experience, or a High School Diploma / GED with at least 3 years of experience in a Field Services role. - At least 2 years of experience in the power industry, including utility, industrial, hydro, oil and gas, turbine generator maintenance or equipment installation. - Good working knowledge of Steam Turbine, Valve, and Generator mechanical systems and components. - Practical experience in dismantling, inspection, and reassembly of mechanical equipment during outages or maintenance activities. - Ability to read and understand manufacturing drawings, P&IDs, and schematic diagrams. - Good teamwork and communication skills, with the ability to work well with internal and external stakeholders. - Strong skills in documentation and report writing. - English proficiency required. Desired Characteristics - Ability to work independently while maintaining close coordination with broader project and site teams. - Strong commitment to safety, quality, and operational excellence. - Ability to work under outage schedules and time-sensitive site conditions. - Organized, detail-oriented, and capable of managing multiple site activities effectively. Additional Information - Relocation Assistance Provided: No - #LI-Remote - This is a remote position

• Be the Trusted Advisor - You’ll serve as the technical point of contact for a portfolio of Island customers, guiding them through every stage of their journey — from onboarding to operational maturity. • Support & Troubleshooting - Proactively manage and assist with support cases, feature requests, and escalations. You’ll open, monitor, and drive resolution, keeping customers in the loop every step of the way. • Enablement & Training - Train customer teams on how to deploy, manage, and operationalize Island using best practices that ensure long-term success. • Configuration & Optimization - Help customers get the most out of Island by tailoring configuration guidance to their unique environment, aligned with security, performance, and usability goals. • Feature & Release Guidance - Keep your customers informed of upcoming releases and new capabilities — and show them exactly how new features can benefit their teams. • Collaborate Across Teams - Partner with Product, Engineering, Support, and Customer Success to deliver a unified customer experience and provide feedback that influences the roadmap.