Island

• Lead time-boxed, structured deployment engagements focusing on Data Protection from kickoff through handoff. • Conduct on-site workshops with customer IT, security, and data governance teams to define policy requirements. • Work with our CSM and Deployment specialists who will configure Island Enterprise Platform environments, specifically focusing on DLP (Data Loss Prevention), web filtering, AI protection, data lineage/visibility, and endpoint policy management. • Identify and remove technical and organizational governance blockers in real-time. • Deliver a complete, documented handoff that leaves customers ready to manage their data security independently. • Design, refine, and document the Island Deployment Framework as it relates to data governance. • Develop specialized workshop guides and customer-facing materials for Data Protection configurations. • Build a library of reusable deployment artifacts, such as DLP configuration playbooks and best-practice documentation. • Capture lessons learned from each engagement to improve the overall data governance methodology. • Develop and refine standardized engagement frameworks, templates, and methodologies for Catalyst Data Protection programs. • Build reusable governance artifacts—customer guides, assessment frameworks, and configuration templates—for internal and external use. • Partner with Product, Customer Success, and Engineering to ensure customer feedback drives continuous improvement across policies and platform capabilities. • Collaborate closely with Customer Success Managers, Solution Architects, and Security Engineers to ensure a seamless customer experience. • Communicate adoption metrics, milestones, and blockers to executive stakeholders at both Island and customer organizations. • Contribute to the evolution of Island’s Data Protection & Governance Center of Excellence.

• Be the Trusted Advisor - You’ll serve as the technical point of contact for a portfolio of Island customers, guiding them through every stage of their journey — from onboarding to operational maturity. • Support & Troubleshooting - Proactively manage and assist with support cases, feature requests, and escalations. You’ll open, monitor, and drive resolution, keeping customers in the loop every step of the way. • Enablement & Training - Train customer teams on how to deploy, manage, and operationalize Island using best practices that ensure long-term success. • Configuration & Optimization - Help customers get the most out of Island by tailoring configuration guidance to their unique environment, aligned with security, performance, and usability goals. • Feature & Release Guidance - Keep your customers informed of upcoming releases and new capabilities — and show them exactly how new features can benefit their teams. • Collaborate Across Teams - Partner with Product, Engineering, Support, and Customer Success to deliver a unified customer experience and provide feedback that influences the roadmap.

• Be the Trusted Advisor - You’ll serve as the technical point of contact for a portfolio of Island customers, guiding them through every stage of their journey — from onboarding to operational maturity. • Support & Troubleshooting - Proactively manage and assist with support cases, feature requests, and escalations. You’ll open, monitor, and drive resolution, keeping customers in the loop every step of the way. • Enablement & Training - Train customer teams on how to deploy, manage, and operationalize Island using best practices that ensure long-term success. • Configuration & Optimization - Help customers get the most out of Island by tailoring configuration guidance to their unique environment, aligned with security, performance, and usability goals. • Feature & Release Guidance - Keep your customers informed of upcoming releases and new capabilities — and show them exactly how new features can benefit their teams. • Collaborate Across Teams - Partner with Product, Engineering, Support, and Customer Success to deliver a unified customer experience and provide feedback that influences the roadmap.

Role Description This role is pivotal in bridging the gap between our technical solutions and our clients' needs, ensuring successful implementation and satisfaction. We are seeking a Channel Sales Engineer (SE) to drive technical engagement, enablement, and success across our partner ecosystem. This role bridges technical expertise and channel strategy, ensuring that partners are fully equipped to position, sell, and support our technology solutions. The Channel SE collaborates closely with Channel Account Managers (CAMs), partner SE teams, and technical resources to build deep relationships and accelerate joint sales opportunities. Key Responsibilities - Partner and CAM Enablement - Support CAMs through joint partner engagement activities after foundational sales work is completed. - Maintain regular communication with CAMs on all partner-facing technical interactions. - Conduct quarterly follow-ups with CAMs post-partner training completion. - Lead or assist with account mapping, opportunity qualification, and partner technical development. - Technical Enablement and Support - Provide monthly technical updates to partner SEs including: - Product releases and solution updates - Customer testimonials and use cases - Engineering blogs and resources - Upcoming training or certification opportunities - Deliver on-site and virtual enablement sessions (e.g., webinars, lunch & learns, and demo labs). - Support partners with technical deep dives and demo environments. - Formal Partner Enablement Process - Lead quarterly roadshows with a structured format: - Demo presentations - Lunch and learn sessions - On-site labs and customer engagements - Ensure partner attendance and participation tracking during training events. - Prepare enablement materials and pre-work for certification classes. - Technical Resource Collaboration - Drive technical relationships within partner organizations. - Conduct one-on-one technical sessions and build rapport with partner engineers. - Coordinate with third-party vendors for joint demos, labs, or co-marketing events. - Competitive Intelligence and Market Positioning - Research competitor products and replacement opportunities. - Build “better together” solution integrations with strategic technology partners. - Track partner deal metrics including conversion rates, deal cycle times, and opportunity size. - Participate in key cybersecurity or industry events to stay up-to-date on trends and competitor moves. - Serve as an extension of the CAM team, providing technical credibility in partner sales cycles. Qualifications - 5+ years of experience in technical pre-sales, partner enablement, or channel sales engineering. - Strong understanding of SaaS, cybersecurity, and enterprise networking solutions. - Excellent presentation and communication skills, both written and verbal. - Comfortable working cross-functionally with sales, marketing, and product teams. - Ability to travel up to 50% for partner events, trainings, and conferences. Company Description Island, the Enterprise Browser is the ideal enterprise workplace where work flows freely while remaining fundamentally secure. With the core needs of the enterprise naturally embedded in the browser itself, Island gives organizations complete control, visibility, and governance over the last mile, while delivering the same smooth user experience.

Island is building the enterprise browser — a new category that sits at the center of how work gets done. Our marketing design team moves fast, and we’re looking for a sharp, systems-minded Marketing Project Manager to keep it all flowing. ABOUT THE ROLE You’ll be the connective tissue between stakeholders and designers — the person who makes sure the right work lands in the right hands at the right time. You own the design request pipeline from intake through assignment, bringing structure and clarity to a high-volume, fast-paced creative environment. WHAT YOU’LL DO - Triage and prioritize incoming design requests in Asana, maintaining a clean, well-structured project board at all times - Partner with stakeholders across marketing, product, and sales to scope requests — ensuring briefs are clear, complete, and actionable before work begins - Assign projects to designers based on workload, skill set, and project requirements - Run regular check-ins to surface blockers, track progress, and flag capacity issues before they become problems - Build and maintain intake workflows, templates, and request forms that scale as the team grows - Own the design team’s Asana workspace — keeping tasks, timelines, and project statuses consistently up to date - Identify patterns in request volume and work with design leadership to plan ahead for high-demand periods - Serve as the primary point of contact for stakeholders checking on the status of their requests WHAT WE’RE LOOKING FOR - 3+ years in a traffic management, project coordination, or creative operations role - Deep familiarity with Asana — you know how to build workflows, not just use them - Solid understanding of design processes and how creative work moves from brief to delivery - Exceptional organizational skills with a track record of managing high request volumes - Strong written communication — you can translate vague requests into tight, actionable briefs - Comfortable with ambiguity and able to make judgment calls without perfect information - A calm, collaborative presence that stakeholders trust and designers respect - Experience working remotely with distributed teams is a strong plus NICE TO HAVE - Background in B2B or enterprise tech marketing - Experience using or evaluating enterprise browsers, SaaS security tools, or IT productivity platforms - Familiarity with design tools like Figma — you don’t need to design, but knowing the environment helps Why Island? We’re at an inflection point — a genuinely new product category with real enterprise traction and a marketing team punching above its weight. This role sits at the center of how we scale creative output without sacrificing quality. You’ll have real ownership, a direct line to design leadership, and the opportunity to build the systems from the ground up. Requirements null

• Connect with exceptional Account Executives across the U.S. • Transform how modern work happens

• Be the Trusted Advisor - You’ll serve as the technical point of contact for a portfolio of Island customers, guiding them through every stage of their journey — from onboarding to operational maturity. • Support & Troubleshooting - Proactively manage and assist with support cases, feature requests, and escalations. You’ll open, monitor, and drive resolution, keeping customers in the loop every step of the way. • Enablement & Training - Train customer teams on how to deploy, manage, and operationalize Island using best practices that ensure long-term success. • Configuration & Optimization - Help customers get the most out of Island by tailoring configuration guidance to their unique environment, aligned with security, performance, and usability goals. • Feature & Release Guidance - Keep your customers informed of upcoming releases and new capabilities — and show them exactly how new features can benefit their teams. • Collaborate Across Teams - Partner with Product, Engineering, Support, and Customer Success to deliver a unified customer experience and provide feedback that influences the roadmap.