An Australian home building company specializing in the construction of quality residential properties. The team focuses on delivering well-designed homes with efficient project management, accurate costing, and strong collaboration with suppliers and contractors.
Travel Operations Support Specialist
Location
AET (UTC+10)
Posted
27 days ago
Salary
₱63K - ₱75K / month
Seniority
Mid Level
No structured requirement data.
Job Description
Travel Operations Support Specialist
D2B
Role Description A back-office travel support role — primarily operational and administrative rather than client-facing. You'll keep bookings accurate, documentation flowing, and systems up to date so the Australian team can focus on client relationships. Responsibilities - Load passive segments into Sabre GDS and/or Tramada; add costings and prepare client documentation - Issue, reissue, and process refunds for airline tickets in line with fare rules and airline policies - Advise on visa requirements, travel documentation, insurance, and destination regulations - Maintain detailed client profiles to support a personalised service experience - Monitor bookings for schedule changes and communicate updates proactively - Accurately document bookings, preferences, and communications in the booking system - Meet agreed SLAs and turnaround times - Handle payment processing, invoicing, and reconciliation per financial procedures Qualifications - Sabre GDS experience — required - Tramada experience — advantageous but not essential - Background in travel agency or airline operations - Strong attention to detail and written English - Reliable home office setup with stable internet - Flexible to work Australian business hours (AEST)
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