Title: Senior HR Shared Services Specialist Location: New York United States Full time Job requisition id 867873 Job Description: At Franklin Templeton, we're advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that's both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs. Come join us in delivering better outcomes for our clients around the world! About the Department The HR Shared Services team at Franklin Templeton delivers exceptional customer service and supports multiple HR functions, including Employee Relations, Talent Acquisition, Talent Management, and Benefits. Our specialists provide Tier I support to employees and leaders across the Americas, helping drive strategic HR initiatives. Team members collaborate closely, sharing expertise and fostering a supportive environment. Joining our team means gaining exposure to diverse HR processes and contributing to a culture focused on growth and continuous improvement. How You Will Add Value - You will assist employees and leaders in a timely manner with questions about benefits, compensation, immigration, leave, and HR policies. - You will support self-service processes in Workday, offering real-time solutions. - You will work with Payroll and other teams to resolve employee inquiries. - You will maintain up-to-date knowledge of HR processes and policies. - You will update Shared Services process documentation. - You will support HR functions with leading projects and administrative tasks. - You will help Talent Acquisition with job postings, interviews, onboarding, and new employee orientation. - You will be the HR point of contact and provide high-touch support to onsite employees, leaders and executives in our NY location. What Will Help You Be Successful in This Role Experience, Education & Certifications - 5-7 years in HR including providing customer service and administrative support - Bachelor's degree or equivalent experience - Foundational HR knowledge or Associate Professional in Human Resources (aPHR) certification Technical Skills - Familiarity with Workday, Microsoft Office, and Service Now case management tools - Strong focus on data integrity and security - Problem-solving and process improvement skills - Ability to interpret data and lead corrections - Multitasking in a fast-paced environment Soft Skills - Excellent listening and consulting with employees through personal and sometimes difficult circumstances - Adaptability to change - Results-driven and solutions-oriented - Relationship-building and sound judgment - Exceptional time management and communication skills Work Schedule & Location - This role follows a hybrid work model based in our New York, NY office - 8:30am - 5:00pm ET - Three days in office, two days remote Franklin Templeton offers employees a competitive and valuable range of total rewards-monetary and non-monetary - designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary for this position to range between $68,000.00 - $80,000.00, depending on location and level of relevant experience, plus discretionary bonus. #LI-Hybrid Experience our welcoming culture and reach your professional and personal potential! Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there's a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life. By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have your needs covered. Learn more about the wide range of benefits we offer at Franklin Templeton. Highlights of our benefits include: - Three weeks paid time off the first year - Medical, dental and vision insurance - 401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits - Employee Stock Investment Program - Tuition Assistance Program - Purchase of company funds with no sales charge - Onsite fitness center and recreation center* - Onsite cafeteria* - Only applicable at certain locations Learn more about the wide range of benefits we offer at Franklin Templeton Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.

Serve as a trusted advisor on workforce strategy and organizational design, collaborate on recruitment and talent acquisition, and lead culture and engagement initiatives while ensuring compliance and effective employee relations.

Role Description MEM Insurance is seeking an HR Intern to join our Human Resources team and gain hands-on experience in a collaborative, people-first environment. This internship offers meaningful exposure to HR operations, systems implementation, and employee support while contributing to initiatives that directly impact our employees and business. This role is ideal for someone eager to learn how Human Resources supports both employees and organizational success while working in a culture that values teamwork, accountability, and continuous improvement. Essential Duties and Responsibilities - Support the implementation of the Paylocity system by serving as a project coordinator, partnering closely with the Project Manager and HR team members to track tasks, timelines, and deliverables. - Provide administrative and coordination support for HR operations, ensuring accuracy, organization, and timely follow-through. - Serve as a front-line point of contact for employee and customer inquiries, delivering responsive and professional service. - Assist with the coordination and maintenance of employee certification programs. - Support employee recognition and rewards initiatives, including preparation and tracking of program updates. - Assist with management updates and internal communications, including WHAM publishing and related content support. - Collaborate with team members to support ongoing HR initiatives and special projects as assigned. Internship Experience and Development - Receive shared training and mentorship from experienced HR professionals, including direct support from team members. - Gain exposure to HR systems, employee programs, and real-world HR operations within an insurance organization. - Participate in a two-way performance review at the conclusion of the internship to reflect on accomplishments, learning outcomes, and overall experience. Qualifications - Pursuing education in Human Resources or a related field. Company Culture and Values At MEM Insurance, we are committed to our vision, mission, and values. We foster a culture of collaboration, integrity, and innovation. Our team is passionate about delivering exceptional service to our customers while supporting each other’s growth and success. We believe in accountability, continuous learning, and creating an environment where employees feel valued and empowered. Diversity Statement MEM Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that varied perspectives drive innovation and strengthen our ability to serve our customers and communities. Notice Regarding Use of Artificial Intelligence MEM may use artificial intelligence (AI) tools to more efficiently facilitate and assist in decisions involving recruitment, hiring, promotion, renewal of employment, selection for training or apprenticeship, discharge, discipline, tenure, or the terms, privileges, or conditions of employment. Any such use of AI tools will comply with all applicable laws.

Role Description Quest Software is seeking a Senior Specialist, Global HR Operations to support and evolve our global HR Operations model. This role is based in the United States and operates with a global mindset, partnering across the Americas, EMEA, and APJ. This is a highly collaborative, hands-on role focused on operational excellence, process consistency, and scalable HR service delivery. We are looking for someone who can operate beyond regional boundaries, bringing a thoughtful and enterprise-wide approach to HR Operations. You will partner closely with HR Business Partners, HRIS, Payroll, Legal, and global HR Operations colleagues to support employee lifecycle processes, improve operational consistency, and help drive more integrated ways of working across regions. This role is ideal for a strong HR Operations professional who enjoys solving operational challenges, improving processes, and influencing positive change within a global environment. Responsibilities What You’ll Do - Global HR Operations & Service Delivery - Support HR Operations processes across the employee lifecycle, including onboarding, offboarding, job changes, leaves of absence, organizational changes, and compliance activities. - Deliver high-quality operational support while ensuring accuracy, consistency, and a strong employee experience. - Serve as a key point of contact for complex employee and manager inquiries requiring thoughtful resolution and operational judgment. - Partner across regions to promote globally aligned approaches and reduce siloed or inconsistent ways of working. - Process Improvement & Operational Excellence - Identify process gaps, inefficiencies, and opportunities for standardization across HR Operations workflows. - Help drive scalable and sustainable operational practices that improve consistency and service delivery globally. - Support process documentation, knowledge management, and operational governance efforts. - Contribute to automation and workflow improvement initiatives in partnership with HRIS and other cross-functional teams. - Systems, Data & Compliance - Partner with HRIS, Payroll, and IT teams to support data integrity and effective system workflows. - Support audits, reporting, and compliance activities with a strong attention to detail and operational accuracy. - Assist in maintaining operational controls and ensuring employee data is processed consistently and compliantly. - Cross-Functional Collaboration - Partner closely with HR Business Partners and global HR Operations colleagues to support business priorities and operational alignment. - Collaborate with Finance, Legal, Payroll, and Talent teams to support accurate and compliant employee administration. - Participate in global projects and initiatives that support the continued evolution of the HR Operations function. - Continuous Improvement - Identify process gaps and inefficiencies, and work with leadership to implement improvements. - Promote a “one HR Operations team” mindset, helping to reduce siloed approaches and increase global consistency. - Contribute to scaling the HR Operations model as the organization grows. Qualifications - 5+ years of progressive experience in HR Operations, HR Shared Services, or related HR operational roles. - Strong understanding of employee lifecycle operations and HR process administration. - Experience working in a global environment with cross-regional collaboration. - Demonstrated ability to influence and build alignment without direct authority. - Strong operational and process-oriented mindset with attention to detail and consistency. - Comfortable navigating ambiguity and balancing regional needs with global standards. - Strong communication, organization, and stakeholder management skills. - Experience with HR systems such as Dayforce preferred. Benefits - Competitive pay, annual bonuses, and top-performer recognition. - Comprehensive health, family, and retirement benefits. - Flexible work options, generous PTO, and wellness programs. - Professional growth through learning platforms, mentorship, and leadership programs. - Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.